ManageEngine ServiceDesk Plus
Platform for tracking cloud spending and recommending cost optimizations across multiple cloud providers
- Vendor
- ManageEngine
- Also known as
- manageengine-servicedesk-plus
Available worldwide
What is ManageEngine ServiceDesk Plus?
CloudSpend monitors expenditure across AWS, Azure, and Google Cloud Platform, providing visibility through cost allocation reporting, detecting spending anomalies, and automatically suggesting optimization opportunities.
ManageEngine ServiceDesk Plus pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free tier to $359/month. 30-day free trial. Up to 14% annual savings.
Free
Free- cloud_accounts
- 3
- monthly_cloud_spend
- $3,000
Lite
- annual_cloud_spend
- $100,000
Starter
Professional
- annual_cloud_spend
- $250,000
Elite
- annual_cloud_spend
- $500,000
Enterprise
- annual_cloud_spend
- $1,000,000
Custom
Contact salesFor organizations managing over $1 million in annual cloud spend
Add-ons
- Additional cloud spend coverage$69/yr + $159/yr + $249/yr + $399/yr
What ManageEngine ServiceDesk Plus does
The capabilities that matter for it management software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Incident management
- ✓
- Change / release management
- ✓
- Problem management
- ✓
- CMDB / IT asset management
- ✓
- Self-service portal
- ✓
- On-call scheduling / escalation
- -
- Alert routing
- -
- Remote monitoring & control
- -
- Patch management
- -
- AIOps / workflow automation
- ✓
- ITIL-aligned / PinkVerify
- ✓
- Hosting
- Cloud + self-hosted
- Public API
- ✓
- Free tier
- ✓
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (13)
Independently observed- Active Directory
- Microsoft 365
- Exchange
- Microsoft Teams
- Google Workspace
- AWS
- Microsoft Azure•
- Google Cloud Platform•
- Kubernetes•
- Databricks•
- Fortinet•
- Palo Alto Networks•
- NetApp•
ManageEngine ServiceDesk Plus FAQ
Common questions about ManageEngine ServiceDesk Plus, answered from independent, dated evidence.
What is ManageEngine ServiceDesk Plus?
CloudSpend monitors expenditure across AWS, Azure, and Google Cloud Platform, providing visibility through cost allocation reporting, detecting spending anomalies, and automatically suggesting optimization opportunities. It is indexed under IT Management Software.
Source: https://www.manageengine.com/cloudspend/pricing.html
Is ManageEngine ServiceDesk Plus free?
ManageEngine ServiceDesk Plus offers a free tier, so you can start without paying. Paid plans start at $25 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://www.manageengine.com/cloudspend/pricing.html
What platforms does ManageEngine ServiceDesk Plus support?
We have confirmed browser-based access to ManageEngine ServiceDesk Plus. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://www.manageengine.com/cloudspend/pricing.html
Can ManageEngine ServiceDesk Plus be self-hosted?
We have only confirmed a cloud / SaaS deployment for ManageEngine ServiceDesk Plus, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.manageengine.com/cloudspend/pricing.html
What does ManageEngine ServiceDesk Plus integrate with?
We have confirmed 13 integrations for ManageEngine ServiceDesk Plus, including Active Directory, Microsoft 365, Exchange, Microsoft Teams, Google Workspace, AWS, Microsoft Azure and Google Cloud Platform, plus 5 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.manageengine.com/cloudspend/pricing.html
What security certifications does ManageEngine ServiceDesk Plus have?
We have independently confirmed ISO 27001, HIPAA and GDPR for ManageEngine ServiceDesk Plus. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as ManageEngine ServiceDesk Plus not holding them. Always confirm compliance directly before you rely on it.
ManageEngine ServiceDesk Plus alternatives
Other it management software we track, ranked by the same independent score.
- Jira Service ManagementAI-powered platform for unified IT and enterprise service deliverymedium · 53%
- PagerDutyAutomate incident response and coordinate on-call management across your operations.medium · 73%
- OpsgenieManage work and coordinate across teams with AI-powered project tracking, planning, and workflow automationmedium · 54%
- NinjaOneA unified platform for endpoint management, automated patching, data protection, and remote device supportmedium · 70%
- FreshserviceAn AI-powered IT service management platform designed for simplicity and scalabilitymedium · 53%
- SolarWindsmedium · 53%
Compare ManageEngine ServiceDesk Plus
Side by side against other it management software, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for ManageEngine ServiceDesk Plus, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Capabilities | 96 | 0.05 | 4.7 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Security posture | 45 | 0.07 | 3.3 | ✓ |
| Price level | 50 | 0.05 | 2.6 | ✓ |
| Integrations | 27 | 0.04 | 1.1 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Hosting: both · Free tier: Yes · Api access: Yes · Cmdb asset: Yes · Itil certified: Yes · Aiops automation: Yes | mediumsource · 2026-09-04 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 8 | mediumsource · 2026-09-04 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-09-04 · 50% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-01 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Disclosure policy | Yes | mediumsource · 2026-08-01 · 60% |
| Gdpr | Yes | highsource · 2026-08-14 · 75% |
| Hipaa | Yes | highsource · 2026-08-01 · 75% |
| Iso27001 | Yes | highsource · 2026-08-01 · 75% |
| Trust center | https://www.manageengine.com/security-information-event-management.html | mediumsource · 2026-09-04 · 60% |
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