Available worldwide · Popular in: US
What is SolarWinds?
A self-hosted help desk solution that manages IT tickets and automatically discovers, tracks, and organizes IT assets within your own infrastructure, with unlimited end users included.
SolarWinds pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $320/technician/year with automatic volume discounts. 14-day free trial.
1-5 Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
6-10 Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
11-20 Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
21-30 Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
31-40 Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
41-50 Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
51-75 Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
76-100 Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
101-250 Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
251-500 Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
501+ Technicians
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
What SolarWinds does
The capabilities that matter for it management software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Incident management
- -
- Change / release management
- -
- Problem management
- -
- CMDB / IT asset management
- ✓
- Self-service portal
- -
- On-call scheduling / escalation
- -
- Alert routing
- -
- Remote monitoring & control
- -
- Patch management
- -
- AIOps / workflow automation
- -
- ITIL-aligned / PinkVerify
- -
- Hosting
- Self-hosted only
- Public API
- -
- Free tier
- ✗
Platform & deployment
Independently observed- Web
- On-premise
- Self-hosted
Integrations (51)
Independently observed- Slack•
- Microsoft Teams•
- Google Chat•
- Mattermost•
- Zulip•
- Email→•
- Twilio•
- Terraform•
- ServiceNow•
- Jira Cloud•
- Jira Server•
- Freshservice•
- Salesforce Cloud•
- AWS CloudTrail via Cloudwatch•
- AWS Lambda•
- Azure Monitor•
- Google Cloud Operations•
- Oracle Cloud Infrastructure•
- AWS SSO•
- Azure Active Directory SSO•
- Google SSO•
- Okta•
- Datadog•
- New Relic•
- Dynatrace•
- AppDynamics•
- Prometheus•
- Grafana•
- Nagios•
- PRTG Network Monitor•
- LogicMonitor•
- Site24x7•
- Elastic•
- Logstash•
- Loggly•
- Logz.io•
- Mezmo•
- Papertrail•
- InsightOps•
- MongoDB•
- MongoAtlas•
- Jenkins•
- Bitbucket•
- Crowdstrike Falcon•
- Rapid7 InsightIDR•
- Redgate SQL Monitor•
- Airbrake•
- Scout APM•
- Zoho Desk
- Public API⇄•
- Webhooks→•
SolarWinds FAQ
Common questions about SolarWinds, answered from independent, dated evidence.
What is SolarWinds?
A self-hosted help desk solution that manages IT tickets and automatically discovers, tracks, and organizes IT assets within your own infrastructure, with unlimited end users included. It is indexed under IT Management Software.
How much does SolarWinds cost?
SolarWinds is a paid product; published pricing starts at $320 per technician per year. It is sold across 11 plans (1-5 Technicians, 6-10 Technicians, 11-20 Technicians and 21-30 Technicians). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
What platforms does SolarWinds support?
We have confirmed browser-based access to SolarWinds. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Can SolarWinds be self-hosted?
Yes. SolarWinds can be deployed on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.
What does SolarWinds integrate with?
We have confirmed 51 integrations for SolarWinds, including Zoho Desk, Slack, Microsoft Teams, Google Chat, Mattermost, Zulip, Email and Twilio, plus 43 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.solarwinds.com
What security certifications does SolarWinds have?
We have independently confirmed GDPR for SolarWinds. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as SolarWinds not holding them. Always confirm compliance directly before you rely on it.
Source: https://www.solarwinds.com/security-event-manager/use-cases
Where is SolarWinds available?
SolarWinds is available worldwide. Its primary market is the United States.
SolarWinds alternatives
Other it management software we track, ranked by the same independent score.
- Jira Service ManagementAI-powered platform for unified IT and enterprise service deliverymedium · 53%
- PagerDutyAutomate incident response and coordinate on-call management across your operations.medium · 73%
- ManageEngine ServiceDesk PlusPlatform for tracking cloud spending and recommending cost optimizations across multiple cloud providersmedium · 74%
- OpsgenieManage work and coordinate across teams with AI-powered project tracking, planning, and workflow automationmedium · 54%
- NinjaOneA unified platform for endpoint management, automated patching, data protection, and remote device supportmedium · 70%
- FreshserviceAn AI-powered IT service management platform designed for simplicity and scalabilitymedium · 53%
Compare SolarWinds
Side by side against other it management software, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for SolarWinds, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 75 | 0.08 | 6.3 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Integrations | 66 | 0.04 | 2.7 | ✓ |
| Capabilities | 29 | 0.05 | 1.4 | ✓ |
| Price level | 25 | 0.05 | 1.3 | ✓ |
| Security posture | 5 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 7 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Hosting: self · Free tier: No · Cmdb asset: Yes | mediumsource · 2026-08-14 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 199 | mediumsource · 2026-09-04 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-08-14 · 50% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-04 · 60% |
Security
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