PagerDuty
Automate incident response and coordinate on-call management across your operations.
- Also known as
- pagerduty
What is PagerDuty?
A cloud-based platform that aggregates alerts from monitoring systems, automates incident detection and response workflows, manages on-call scheduling and escalation, and provides analytics to help teams resolve incidents faster and improve operational resilience.
PagerDuty pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Professional
Business
Digital Operations
What PagerDuty does
The capabilities that matter for it management software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Incident management
- ✓
- Change / release management
- -
- Problem management
- ✓
- CMDB / IT asset management
- -
- Self-service portal
- -
- On-call scheduling / escalation
- ✓
- Alert routing
- ✓
- Remote monitoring & control
- -
- Patch management
- -
- AIOps / workflow automation
- ✓
- ITIL-aligned / PinkVerify
- -
- Hosting
- Cloud only
- Public API
- ✓
- Free tier
- ✓
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (10)
Independently observed- New Relic
- AWS
- Slack
- Datadog
- Salesforce
- ServiceNow
- Microsoft System Center Operations Manager
- Pivotal Cloud Foundry
- Cherwell
- Google Meet
PagerDuty FAQ
Common questions about PagerDuty, answered from independent, dated evidence.
What is PagerDuty?
A cloud-based platform that aggregates alerts from monitoring systems, automates incident detection and response workflows, manages on-call scheduling and escalation, and provides analytics to help teams resolve incidents faster and improve operational resilience. It is indexed under IT Management Software.
Source: https://www.pagerduty.com
Is PagerDuty free?
PagerDuty offers a free tier, so you can start without paying. Paid plans are also available: Professional, Business and Digital Operations. Pricing changes often, so verify at source before relying on it.
Source: https://www.pagerduty.com
What platforms does PagerDuty support?
We have confirmed browser-based access to PagerDuty. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://www.pagerduty.com
Can PagerDuty be self-hosted?
We have only confirmed a cloud / SaaS deployment for PagerDuty, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.pagerduty.com
What does PagerDuty integrate with?
We have confirmed 10 integrations for PagerDuty, including New Relic, AWS, Slack, Datadog, Salesforce, ServiceNow, Microsoft System Center Operations Manager and Pivotal Cloud Foundry, plus 2 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.pagerduty.com
What security certifications does PagerDuty have?
We have independently confirmed SOC 2, ISO 27001 and GDPR for PagerDuty. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as PagerDuty not holding them. Always confirm compliance directly before you rely on it.
PagerDuty alternatives
Other it management software we track, ranked by the same independent score.
- Jira Service ManagementAI-powered platform for unified IT and enterprise service deliverymedium · 53%
- ManageEngine ServiceDesk PlusPlatform for tracking cloud spending and recommending cost optimizations across multiple cloud providersmedium · 74%
- OpsgenieManage work and coordinate across teams with AI-powered project tracking, planning, and workflow automationmedium · 54%
- NinjaOneA unified platform for endpoint management, automated patching, data protection, and remote device supportmedium · 70%
- FreshserviceAn AI-powered IT service management platform designed for simplicity and scalabilitymedium · 53%
- SolarWindsmedium · 53%
Compare PagerDuty
Side by side against other it management software, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for PagerDuty, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Security posture | 90 | 0.07 | 6.6 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Capabilities | 87 | 0.05 | 4.2 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Integrations | 83 | 0.04 | 3.4 | ✓ |
| Pricing transparency | 25 | 0.08 | 2.1 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Hosting: cloud · Free tier: Yes · Api access: Yes · Alert routing: Yes · Aiops automation: Yes · On call scheduling: Yes | mediumsource · 2026-09-04 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 750 | mediumsource · 2026-08-14 · 60% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-01 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Trust center | https://www.pagerduty.com/blog/ai/security-post-mortems-ai/ | mediumsource · 2026-09-04 · 60% |
| Disclosure policy | Yes | mediumsource · 2026-08-13 · 60% |
| Fedramp | Yes | highsource · 2026-08-01 · 75% |
| Iso27001 | Yes | highsource · 2026-08-01 · 75% |
| Pci | Yes | highsource · 2026-08-01 · 75% |
| Soc2 | Yes | highsource · 2026-08-01 · 75% |
| Gdpr | Yes | highsource · 2026-08-14 · 75% |
Is PagerDuty the right choice for you?
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