Opsgenie
Alerting and on-call management for incident response
- Also known as
- opsgenie
What is Opsgenie?
Opsgenie provides alerting and incident management capabilities. Note: new signups and sales have ended; features are now available in Jira Service Management.
Opsgenie pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free to $31.90/user/mo. Free tier for up to 5 users.
Free
FreeAlerting and On-Call Management for Small Teams
- users
- up to 5
- alerts
- unlimited
- Alerts & Notifications
Essentials
Alerting and Incident Management, Optimized for Simplicity
- alerts
- unlimited
- Alerts & Notifications
Standard
Unlimited Alerting and Incident Management, Built for Flexibility
- alerts
- unlimited
- Alerts & Notifications
Enterprise
Advanced Incident Management with Enterprise Collaboration & Business Visibility
- alerts
- unlimited
- Alerts & Notifications
What Opsgenie does
The capabilities that matter for it management software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Incident management
- ✓
- Change / release management
- -
- Problem management
- -
- CMDB / IT asset management
- -
- Self-service portal
- -
- On-call scheduling / escalation
- ✓
- Alert routing
- ✓
- Remote monitoring & control
- -
- Patch management
- -
- AIOps / workflow automation
- -
- ITIL-aligned / PinkVerify
- -
- Hosting
- Cloud only
- Public API
- -
- Free tier
- ✓
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Opsgenie alternatives
Other it management software we track, ranked by the same independent score.
- PagerDutyThe AI-First Operations Platformmedium · 63%
- ManageEngine ServiceDesk PlusAI-driven ITSM service desklow · 19%
- NinjaOneOne platform to manage every device, protect every endpoint, and support every employeemedium · 59%
- Jira Service ManagementDeliver service at high velocitylow · 26%
- FreshserviceService, operations, and assets unifiedlow · 48%
- SolarWindsObservability, Database, and IT Service Managementlow · 26%
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Opsgenie, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing Transparency | 100 | 16.00 | 1600.0 | ✓ |
| Capabilities | 67 | 16.00 | 1073.9 | ✓ |
| Price Level | 80 | 10.00 | 800.0 | ✓ |
| Reliability | 50 | 14.00 | 700.0 | ✓ |
| Integrations | 0 | 30.00 | 0.0 | - |
| Security Posture | 5 | 14.00 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | {"hosting":"cloud","free_tier":true,"alert_routing":true,"on_call_scheduling":true,"incident_management":true} | mediumsource · 2026-08-01 · 60% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-01 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Disclosure policy | Yes | mediumsource · 2026-08-01 · 60% |