Opsgenie
Manage work and coordinate across teams with AI-powered project tracking, planning, and workflow automation
- Vendor
- Atlassian Pty Ltd
- Also known as
- opsgenie
Available worldwide
What is Opsgenie?
A cloud-based work management platform that helps teams plan projects, track tasks, visualize dependencies, and automate workflows. Includes built-in AI features and integrates with thousands of third-party tools. Deployable as managed cloud or self-hosted infrastructure.
Opsgenie pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free tier available. Per-user pricing on Standard, Premium, and Enterprise plans with annual or monthly billing options.
Free
Free- emails_per_day
- 100
- automation_steps
- 150 per subscription per month
Standard
- automation_steps
- 400 per user per month
Premium
- automation_steps
- 750 per user per month
Enterprise
Contact sales- automation_steps
- 1000 per user per month
What Opsgenie does
The capabilities that matter for it management software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Incident management
- ✓
- Change / release management
- ✓
- Problem management
- -
- CMDB / IT asset management
- -
- Self-service portal
- ✓
- On-call scheduling / escalation
- ✓
- Alert routing
- ✓
- Remote monitoring & control
- -
- Patch management
- -
- AIOps / workflow automation
- ✓
- ITIL-aligned / PinkVerify
- -
- Hosting
- Cloud + self-hosted
- Public API
- ✓
- Free tier
- ✓
Platform & deployment
Independently observed- CLI
- Web
- Cloud / SaaS
- Self-hosted
Integrations (4)
Independently observed- Slack⇄
- Confluence⇄
- Bitbucket⇄
- Jira Service Management⇄
Opsgenie FAQ
Common questions about Opsgenie, answered from independent, dated evidence.
What is Opsgenie?
A cloud-based work management platform that helps teams plan projects, track tasks, visualize dependencies, and automate workflows. Includes built-in AI features and integrates with thousands of third-party tools. It is indexed under IT Management Software.
Is Opsgenie free?
Opsgenie offers a free tier, so you can start without paying. Paid plans are also available: Free, Standard, Premium and Enterprise. Pricing changes often, so verify at source before relying on it.
What platforms does Opsgenie support?
Opsgenie supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.
Can Opsgenie be self-hosted?
Yes. Opsgenie can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.
What does Opsgenie integrate with?
We have confirmed 4 integrations for Opsgenie, including Slack, Confluence, Bitbucket and Jira Service Management. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Opsgenie alternatives
Other it management software we track, ranked by the same independent score.
- Jira Service ManagementAI-powered platform for unified IT and enterprise service deliverymedium · 53%
- PagerDutyAutomate incident response and coordinate on-call management across your operations.medium · 73%
- ManageEngine ServiceDesk PlusPlatform for tracking cloud spending and recommending cost optimizations across multiple cloud providersmedium · 74%
- NinjaOneA unified platform for endpoint management, automated patching, data protection, and remote device supportmedium · 70%
- FreshserviceAn AI-powered IT service management platform designed for simplicity and scalabilitymedium · 53%
- SolarWindsmedium · 53%
Compare Opsgenie
Side by side against other it management software, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Opsgenie, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 98 | 0.07 | 7.1 | ✓ |
| Capabilities | 92 | 0.05 | 4.5 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Pricing transparency | 25 | 0.08 | 2.1 | ✓ |
| Integrations | 20 | 0.04 | 0.8 | ✓ |
| Security posture | 5 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 5 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Hosting: both · Free tier: Yes · Api access: Yes · Alert routing: Yes · Aiops automation: Yes · Change management: Yes | mediumsource · 2026-09-04 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 4 | mediumsource · 2026-09-04 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-09-04 · 50% |
Pricing
Reliability
Security
| Attribute | Value | Evidence |
|---|---|---|
| Disclosure policy | Yes | mediumsource · 2026-08-01 · 60% |
Is Opsgenie the right choice for you?
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