ManageEngine ServiceDesk Plus vs SolarWinds
On the evidence we track, ManageEngine ServiceDesk Plus leads this comparison with a composite score of 53/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for it management software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
ManageEngine ServiceDesk Plus
LeaderA comprehensive service management solution combining IT service management, asset management, and configuration databases with enterprise service capabilities for departments including HR, facilities, and finance. Includes embedded AI for workflow automation and intelligent service delivery.
SolarWinds
A self-hosted help desk solution that manages IT tickets and automatically discovers, tracks, and organizes IT assets within your own infrastructure, with unlimited end users included.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
SolarWinds
From $320/technician/year with automatic volume discounts. 14-day free trial.
- 1-5 Technicians$533/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 6-10 Technicians$524/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 11-20 Technicians$517/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 21-30 Technicians$507/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 31-40 Technicians$492/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 41-50 Technicians$473/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 51-75 Technicians$444/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 76-100 Technicians$417/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 101-250 Technicians$389/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 251-500 Technicians$357/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 501+ Technicians$320/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
ManageEngine ServiceDesk Plus
Leader- Active Directory
- Microsoft 365
- Exchange
- Microsoft Teams
- Google Workspace
- AWS
SolarWinds
- Zoho Desk
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.