ManageEngine ServiceDesk Plus vs SolarWinds
On the evidence we track, ManageEngine ServiceDesk Plus leads this comparison with a composite score of 67/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for it management software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
ManageEngine ServiceDesk Plus
LeaderA security operations platform that collects and analyzes logs from multiple sources to detect threats, automate response actions, and ensure regulatory compliance.
SolarWinds
SolarWinds provides integrated monitoring and IT service management solutions for tracking system performance, managing assets, and coordinating incident response across cloud and on-premises environments. The platform includes AI-powered automation to streamline operational workflows and supports flexible self-hosted and SaaS deployment models.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
ManageEngine ServiceDesk Plus
LeaderFree tier to $359/month. 30-day free trial. Up to 14% annual savings.
- FreeFree
- Lite$25/mo
- Starter$62/mo
- Professional$144/mo
- Elite$225/mo
- Enterprise$359/mo
- CustomContact sales
SolarWinds
From $320/technician/year with automatic volume discounts. 14-day free trial.
- 1-5 Technicians$533/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 6-10 Technicians$524/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 11-20 Technicians$517/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 21-30 Technicians$507/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 31-40 Technicians$492/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 41-50 Technicians$473/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 51-75 Technicians$444/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 76-100 Technicians$417/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 101-250 Technicians$389/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 251-500 Technicians$357/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
- 501+ Technicians$320/technician/year
- Ticketing
- Asset discovery and lifecycle tracking
- Software license management
- Automation
- Unlimited end users
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Microsoft Teams
ManageEngine ServiceDesk Plus
Leader- Active Directory
- Microsoft 365
- Exchange
- Google Workspace
- AWS
- Microsoft Azure
- Google Cloud Platform
- Kubernetes
- Databricks
- Fortinet
- Palo Alto Networks
- NetApp
SolarWinds
- Zoho Desk
- Slack
- Google Chat
- Mattermost
- Zulip
- Twilio
- Public API
- Webhooks
- Terraform
- ServiceNow
- Jira Cloud
- Jira Server
- Freshservice
- Salesforce Cloud
- AWS CloudTrail via Cloudwatch
- AWS Lambda
- AWS SSO
- Azure Monitor
- Azure Active Directory SSO
- Google Cloud Operations
- Google SSO
- Oracle Cloud Infrastructure
- Datadog
- +26 more
ManageEngine ServiceDesk Plus or SolarWinds: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.