Comparison

Opsgenie vs SolarWinds

On the evidence we track, Opsgenie leads this comparison with a composite score of 77/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Opsgenie77
SolarWinds58
Score
vioscaleAI score
Opsgenie77 / 100medium · 71%
SolarWinds58 / 100medium · 51%
Pricing
Free tier
Opsgenie✓
SolarWinds✗
Model
Opsgeniefreemium
SolarWindscommercial
Price level
Opsgenielow
SolarWindshigh
Transparent
Opsgenie✓
SolarWinds✓
Integrations
Count
Opsgenie3
SolarWinds199
Security
Disclosure policy
Opsgenie✓
SolarWinds–
Gdpr
Opsgenie✓
SolarWinds✓
Iso27001
Opsgenie✓
SolarWinds–
Soc2
Opsgenie✓
SolarWinds–
Reliability
Sla pct
Opsgenie99.95
SolarWinds–
Status page
Opsgenie✓
SolarWinds✓
Content
Faq
Opsgenie5 items
SolarWinds7 items

Capabilities

Feature-by-feature on the axes that matter for it management software. “-” means undocumented, not absent.

ITSM
Incident management
Opsgenie✓
SolarWinds✓
Change / release management
Opsgenie✓
SolarWinds-
Problem management
Opsgenie-
SolarWinds-
CMDB / IT asset management
Opsgenie-
SolarWinds✓
Self-service portal
Opsgenie✓
SolarWinds-
On-call
On-call scheduling / escalation
Opsgenie✓
SolarWinds✓
Alert routing
Opsgenie✓
SolarWinds✓
RMM
Remote monitoring & control
Opsgenie-
SolarWinds-
Patch management
Opsgenie-
SolarWinds-
Automation
AIOps / workflow automation
Opsgenie✓
SolarWinds✓
ITIL-aligned / PinkVerify
Opsgenie-
SolarWinds-
Deployment
Hosting
OpsgenieCloud + self-hosted
SolarWindsSelf-hosted only
Platform
Public API
Opsgenie✓
SolarWinds✓
Free tier
Opsgenie✓
SolarWinds✗

What each one is

The product in its own terms, so the numbers below have context.

Opsgenie

Leader

A cloud-hosted code repository that integrates with Jira and Jira Service Management to link planning, code changes, and deployments, and includes built-in CI/CD capabilities (Bitbucket Pipelines) for automating development and incident response workflows.

Independently observed

SolarWinds

SolarWinds provides integrated monitoring and IT service management solutions for tracking system performance, managing assets, and coordinating incident response across cloud and on-premises environments. The platform includes AI-powered automation to streamline operational workflows and supports flexible self-hosted and SaaS deployment models.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Opsgenie

Leader
SubscriptionFree tier7-day trial

Free tier available. Per-user pricing on Standard, Premium, and Enterprise plans with annual or monthly billing options.

  • FreeFree
  • Standard-
  • Premium-
  • EnterpriseContact sales
as of verify ↗

SolarWinds

from $320/moSubscription14-day trial

From $320/technician/year with automatic volume discounts. 14-day free trial.

  • 1-5 Technicians$533/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 6-10 Technicians$524/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 11-20 Technicians$517/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 21-30 Technicians$507/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 31-40 Technicians$492/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 41-50 Technicians$473/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 51-75 Technicians$444/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 76-100 Technicians$417/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 101-250 Technicians$389/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 251-500 Technicians$357/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 501+ Technicians$320/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Opsgenie✓
SolarWinds✓
Deployment
Cloud / SaaS
Opsgenie✓
SolarWinds✓
Self-hosted
Opsgenie✓
SolarWinds✓
On-premise
Opsgenie✗
SolarWinds✓
Hybrid
Opsgenie✗
SolarWinds✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (2)
  • Slack
  • Bitbucket

Opsgenie

Leader
6 total - 4 not shared
  • Confluence
  • Jira Service Management
  • Jira
  • Rovo
Independently observed

SolarWinds

51 total - 49 not shared
  • Zoho Desk
  • Microsoft Teams
  • Google Chat
  • Mattermost
  • Zulip
  • Email
  • Twilio
  • Public API
  • Webhooks
  • Terraform
  • ServiceNow
  • Jira Cloud
  • Jira Server
  • Freshservice
  • Salesforce Cloud
  • AWS CloudTrail via Cloudwatch
  • AWS Lambda
  • AWS SSO
  • Azure Monitor
  • Azure Active Directory SSO
  • Google Cloud Operations
  • Google SSO
  • Oracle Cloud Infrastructure
  • Datadog
  • +25 more
Independently observed
Still deciding?

Opsgenie or SolarWinds: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.