Comparison

Opsgenie vs SolarWinds

On the evidence we track, Opsgenie leads this comparison with a composite score of 74/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Opsgenie74
SolarWinds44
Score
Vioscale score
Opsgenie74 / 100low · 43%
SolarWinds44 / 100medium · 54%
Pricing
Free tier
Opsgenie
SolarWinds
Model
Opsgeniecommercial
SolarWindscommercial
Price level
Opsgenielow
SolarWindshigh
Transparent
Opsgenie
SolarWinds
Integrations
Count
Opsgenie
SolarWinds1
Security
Disclosure policy
Opsgenie
SolarWinds
Gdpr
Opsgenie
SolarWinds
Reliability
Status page
Opsgenie
SolarWinds

Capabilities

Feature-by-feature on the axes that matter for it management software. “-” means undocumented, not absent.

ITSM
Incident management
Opsgenie
SolarWinds-
Change / release management
Opsgenie-
SolarWinds-
Problem management
Opsgenie-
SolarWinds-
CMDB / IT asset management
Opsgenie-
SolarWinds
Self-service portal
Opsgenie-
SolarWinds-
On-call
On-call scheduling / escalation
Opsgenie
SolarWinds-
Alert routing
Opsgenie
SolarWinds-
RMM
Remote monitoring & control
Opsgenie-
SolarWinds-
Patch management
Opsgenie-
SolarWinds-
Automation
AIOps / workflow automation
Opsgenie-
SolarWinds-
ITIL-aligned / PinkVerify
Opsgenie-
SolarWinds-
Deployment
Hosting
Opsgenie-
SolarWindsSelf-hosted only
Platform
Public API
Opsgenie-
SolarWinds-
Free tier
Opsgenie-
SolarWinds

What each one is

The product in its own terms, so the numbers below have context.

Opsgenie

Leader

Opsgenie provides alerting and incident management capabilities. Note: new signups and sales have ended; features are now available in Jira Service Management.

Independently observed

SolarWinds

A self-hosted help desk solution that manages IT tickets and automatically discovers, tracks, and organizes IT assets within your own infrastructure, with unlimited end users included.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Opsgenie

Leader
from $9.45/moSubscriptionFree tier

Free to $31.90/user/mo. Free tier for up to 5 users.

  • FreeFree
    • Alerts & Notifications
  • Essentials$9.45/user/mo (annual) or $11.55/user/mo (monthly)
    • Alerts & Notifications
  • Standard$19.95/user/mo (annual) or $24.15/user/mo (monthly)
    • Alerts & Notifications
  • Enterprise$31.90/user/mo (annual) or $38.50/user/mo (monthly)
    • Alerts & Notifications
as of verify ↗

SolarWinds

from $320/moSubscription14-day trial

From $320/technician/year with automatic volume discounts. 14-day free trial.

  • 1-5 Technicians$533/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 6-10 Technicians$524/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 11-20 Technicians$517/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 21-30 Technicians$507/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 31-40 Technicians$492/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 41-50 Technicians$473/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 51-75 Technicians$444/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 76-100 Technicians$417/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 101-250 Technicians$389/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 251-500 Technicians$357/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
  • 501+ Technicians$320/technician/year
    • Ticketing
    • Asset discovery and lifecycle tracking
    • Software license management
    • Automation
    • Unlimited end users
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Opsgenie
SolarWinds
Deployment
Cloud / SaaS
Opsgenie
SolarWinds
Self-hosted
Opsgenie
SolarWinds
On-premise
Opsgenie
SolarWinds

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Opsgenie

Leader

Not documented yet.

SolarWinds

1 total
  • Zoho Desk
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.