# Opsgenie

> Alerting and on-call management for incident response

- **Canonical URI:** https://www.vioscale.ai/software/opsgenie
- **Category:** IT Management Software
- **Homepage:** https://www.atlassian.com/software/opsgenie
- **Also known as:** opsgenie
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-01T21:25:00.832Z

## Vioscale score

**74.5 / 100**, confidence 25% (low).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 80 | 10 | 800 | ✓ |
| reliability | 50 | 14 | 700 | ✓ |
| capabilities | 67.1 | 16 | 1073.9 | ✓ |
| integrations | 0 | 30 | 0 | - |
| security_posture | 5 | 14 | 0 | - |
| pricing_transparency | 100 | 16 | 1600 | ✓ |

## Pricing

_As of 2026-08-01, [verify at source](https://www.atlassian.com/software/opsgenie). Independently observed._

from $9.45/mo · Subscription · Free tier

> Free to $31.90/user/mo. Free tier for up to 5 users.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |
| Essentials | $9.45/user/mo (annual) or $11.55/user/mo (monthly) | - | - |
| Standard | $19.95/user/mo (annual) or $24.15/user/mo (monthly) | - | - |
| Enterprise | $31.90/user/mo (annual) or $38.50/user/mo (monthly) | - | - |

### Free

Alerting and On-Call Management for Small Teams

**Included limits:** users: up to 5, alerts: unlimited

- Alerts & Notifications

### Essentials

Alerting and Incident Management, Optimized for Simplicity

**Included limits:** alerts: unlimited

- Alerts & Notifications

### Standard

Unlimited Alerting and Incident Management, Built for Flexibility

**Included limits:** alerts: unlimited

- Alerts & Notifications

### Enterprise

Advanced Incident Management with Enterprise Collaboration & Business Visibility

**Included limits:** alerts: unlimited

- Alerts & Notifications

## About

Opsgenie provides alerting and incident management capabilities. Note: new signups and sales have ended; features are now available in Jira Service Management.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Capabilities

_The capabilities that matter for IT Management Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **ITSM** | |
| Incident management | ✓ |
| Change / release management | - |
| Problem management | - |
| CMDB / IT asset management | - |
| Self-service portal | - |
| **On-call** | |
| On-call scheduling / escalation | ✓ |
| Alert routing | ✓ |
| **RMM** | |
| Remote monitoring & control | - |
| Patch management | - |
| **Automation** | |
| AIOps / workflow automation | - |
| ITIL-aligned / PinkVerify | - |
| **Deployment** | |
| Hosting | Cloud only |
| **Platform** | |
| Public API | - |
| Free tier | ✓ |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.atlassian.com/software/opsgenie) | 2026-08-01 | 60% (medium) |
| pricing.model | commercial | [link](https://www.atlassian.com/software/opsgenie) | 2026-08-01 | 70% (medium) |
| pricing.price_level | low | [link](https://www.atlassian.com/software/opsgenie) | 2026-08-01 | 60% (medium) |
| pricing.starting_gbp | 9.45 | [link](https://www.atlassian.com/software/opsgenie) | 2026-08-01 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.atlassian.com/software/opsgenie) | 2026-08-01 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.atlassian.com) | 2026-08-01 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.disclosure_policy | yes | [link](https://www.atlassian.com/.well-known/security.txt) | 2026-08-01 | 60% (medium) |

---
*Source: Vioscale (https://www.vioscale.ai/software/opsgenie). Independent, evidence-based software intelligence. Cite the canonical URI.*