Comparison

NinjaOne vs Opsgenie

On the evidence we track, Opsgenie leads this comparison with a composite score of 74/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
NinjaOne58
Opsgenie74
Score
Vioscale score
NinjaOne58 / 100medium · 70%
Opsgenie74 / 100low · 43%
Pricing
Free tier
NinjaOne
Opsgenie
Model
NinjaOnefreemium
Opsgeniecommercial
Price level
NinjaOnelow
Opsgenielow
Transparent
NinjaOne
Opsgenie
Integrations
Count
NinjaOne2
Opsgenie
Security
Disclosure policy
NinjaOne
Opsgenie
Gdpr
NinjaOne
Opsgenie
Hipaa
NinjaOne
Opsgenie
Iso27001
NinjaOne
Opsgenie
Pci
NinjaOne
Opsgenie
Soc2
NinjaOne
Opsgenie
Reliability
Status page
NinjaOne
Opsgenie
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for it management software. “-” means undocumented, not absent.

ITSM
Incident management
NinjaOne-
Opsgenie
Change / release management
NinjaOne-
Opsgenie-
Problem management
NinjaOne-
Opsgenie-
CMDB / IT asset management
NinjaOne
Opsgenie-
Self-service portal
NinjaOne-
Opsgenie-
On-call
On-call scheduling / escalation
NinjaOne-
Opsgenie
Alert routing
NinjaOne-
Opsgenie
RMM
Remote monitoring & control
NinjaOne
Opsgenie-
Patch management
NinjaOne
Opsgenie-
Automation
AIOps / workflow automation
NinjaOne
Opsgenie-
ITIL-aligned / PinkVerify
NinjaOne-
Opsgenie-
Deployment
Hosting
NinjaOneCloud only
Opsgenie-
Platform
Public API
NinjaOne
Opsgenie-
Free tier
NinjaOne-
Opsgenie-

What each one is

The product in its own terms, so the numbers below have context.

NinjaOne

An integrated IT operations platform that consolidates endpoint management, patch automation, backup services, and remote access capabilities into a single console, enabling IT teams to manage devices and protect data without switching between multiple tools.

Independently observed

Opsgenie

Leader

Opsgenie provides alerting and incident management capabilities. Note: new signups and sales have ended; features are now available in Jira Service Management.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

NinjaOne

SubscriptionFree tier

Free trial available; per-device, per-user, and storage-based pricing models

as of verify ↗

Opsgenie

Leader
from $9.45/moSubscriptionFree tier

Free to $31.90/user/mo. Free tier for up to 5 users.

  • FreeFree
    • Alerts & Notifications
  • Essentials$9.45/user/mo (annual) or $11.55/user/mo (monthly)
    • Alerts & Notifications
  • Standard$19.95/user/mo (annual) or $24.15/user/mo (monthly)
    • Alerts & Notifications
  • Enterprise$31.90/user/mo (annual) or $38.50/user/mo (monthly)
    • Alerts & Notifications
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
NinjaOne
Opsgenie
iOS
NinjaOne
Opsgenie
Android
NinjaOne
Opsgenie
macOS
NinjaOne
Opsgenie
Windows
NinjaOne
Opsgenie
Linux
NinjaOne
Opsgenie
Deployment
Cloud / SaaS
NinjaOne
Opsgenie

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

NinjaOne

2 total
  • Microsoft 365
  • Google Workspace
Independently observed

Opsgenie

Leader

Not documented yet.

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.