Comparison

NinjaOne vs Opsgenie

On the evidence we track, Opsgenie leads this comparison with a composite score of 77/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
NinjaOne58
★Opsgenie77
Score
vioscaleAI score
NinjaOne58 / 100medium · 68%
Opsgenie77 / 100medium · 71%
Pricing
Free tier
NinjaOne✓
Opsgenie✓
Model
NinjaOnefreemium
Opsgeniefreemium
Price level
NinjaOnelow
Opsgenielow
Transparent
NinjaOne✗
Opsgenie✓
Integrations
Count
NinjaOne2
Opsgenie3
Security
Disclosure policy
NinjaOne✓
Opsgenie✓
Gdpr
NinjaOne✓
Opsgenie✓
Hipaa
NinjaOne✓
Opsgenie–
Iso27001
NinjaOne✓
Opsgenie✓
Pci
NinjaOne✓
Opsgenie–
Soc2
NinjaOne✓
Opsgenie✓
Trust center
Reliability
Sla pct
NinjaOne–
Opsgenie99.95
Status page
NinjaOne✓
Opsgenie✓
Market
Availability
Content
Faq
NinjaOne5 items
Opsgenie5 items

Capabilities

Feature-by-feature on the axes that matter for it management software. “-” means undocumented, not absent.

ITSM
Incident management
NinjaOne-
Opsgenie✓
Change / release management
NinjaOne-
Opsgenie✓
Problem management
NinjaOne-
Opsgenie-
CMDB / IT asset management
NinjaOne✓
Opsgenie-
Self-service portal
NinjaOne-
Opsgenie✓
On-call
On-call scheduling / escalation
NinjaOne-
Opsgenie✓
Alert routing
NinjaOne-
Opsgenie✓
RMM
Remote monitoring & control
NinjaOne✓
Opsgenie-
Patch management
NinjaOne✓
Opsgenie-
Automation
AIOps / workflow automation
NinjaOne✓
Opsgenie✓
ITIL-aligned / PinkVerify
NinjaOne-
Opsgenie-
Deployment
Hosting
NinjaOneCloud only
OpsgenieCloud + self-hosted
Platform
Public API
NinjaOne✓
Opsgenie✓
Free tier
NinjaOne-
Opsgenie✓

What each one is

The product in its own terms, so the numbers below have context.

NinjaOne

An IT management system that centralizes device administration, automatic security patch deployment, data protection, and remote assistance in a single unified dashboard.

Independently observed

Opsgenie

Leader

A cloud-hosted code repository that integrates with Jira and Jira Service Management to link planning, code changes, and deployments, and includes built-in CI/CD capabilities (Bitbucket Pipelines) for automating development and incident response workflows.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

NinjaOne

SubscriptionFree tier

Free trial available; per-device, per-user, and storage-based pricing models

as of verify ↗

Opsgenie

Leader
SubscriptionFree tier7-day trial

Free tier available. Per-user pricing on Standard, Premium, and Enterprise plans with annual or monthly billing options.

  • FreeFree
  • Standard-
  • Premium-
  • EnterpriseContact sales
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
NinjaOne✗
Opsgenie✓
iOS
NinjaOne✓
Opsgenie✗
Android
NinjaOne✓
Opsgenie✗
Deployment
Cloud / SaaS
NinjaOne✓
Opsgenie✓
Self-hosted
NinjaOne✗
Opsgenie✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

NinjaOne

2 total
  • Microsoft 365
  • Google Workspace
Independently observed

Opsgenie

Leader
6 total
  • Slack
  • Confluence
  • Bitbucket
  • Jira Service Management
  • Jira
  • Rovo
Independently observed
Still deciding?

NinjaOne or Opsgenie: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.