vioscaleAI
Alternatives

Freshservice alternatives

On the evidence we track, the strongest alternative to Freshservice is Jira Service Management at 81/100. Freshservice itself ranks #7 of 9 in it management software. Every product below is scored on the same independent signals, so the ranking is comparable rather than a matter of opinion.

Freshservice full profile →All IT Management Software →
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Ranked alternatives to Freshservice

  1. 181
    Jira Service Management

    IT support platform with AI-powered incident and change management

    medium · 51%
    vs Freshservice →
  2. 277
    Opsgenie

    A Git repository platform that connects source code management with project planning and continuous integration to streamline software delivery workflows

    medium · 71%
    vs Freshservice →
  3. 367
    ManageEngine ServiceDesk Plus
    medium · 73%
    vs Freshservice →
  4. 460
    PagerDuty

    Platform for managing incidents, automating alerts, and enabling teams to respond faster to operational disruptions

    medium · 73%
    vs Freshservice →
  5. 558
    SolarWinds

    Monitoring and IT operations management platform with incident response capabilities

    medium · 51%
    vs Freshservice →
  6. 658
    NinjaOne

    Platform for managing endpoints and devices with automated security updates, backup, and remote support capabilities

    medium · 68%
    vs Freshservice →
  7. 750
    Datto RMM
    medium · 51%
    vs Freshservice →
  8. 848
    Ivanti

    Autonomous IT endpoint management powered by AI

    low · 20%
    vs Freshservice →
Still deciding?

Not sure which of these fits?

This ranking uses our balanced weighting. Say what actually matters to you (budget, compliance, self-hosting, team size) and the same it management software get reordered against that instead.

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Why these ones

An alternative here means a product in the same category as Freshservice (IT Management Software), ranked by the vioscaleAI composite: a confidence-weighted blend of independent signals such as adoption, release activity, pricing transparency and security posture. There are no user reviews in it, and no vendor can pay to appear or to rank higher. Where we have not confirmed something, we show that rather than guessing.

Generated . See the method for how the composite is built, and why we are independent.