Incident.io
AI-powered incident management and coordination platform
- Also known as
- incident-io
Available worldwide · Popular in: US
What is Incident.io?
Platform for managing the complete incident lifecycle from alert through resolution, with integrated on-call scheduling, post-incident review, and customer communication capabilities via Slack and Microsoft Teams.
Incident.io pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $25/user/month. Free tier available. Transparent add-ons with on-call $20/user/month.
Basic
FreeFree tier with limited workflow and integration access
- workflows
- 1
- integrations
- 2
- 1 workflow
- 2 integrations
Pro
Core incident management and response features
- Incident management
- Slack integration
- Microsoft Teams integration
- Workflows
- Status pages
- REST API access
Enterprise
Contact sales- SAML SSO
- Advanced support
Add-ons
- On-call scheduling$20/seat/mo
Platform & deployment
Independently observed- CLI
- Web
- Cloud / SaaS
Integrations (10)
Independently observed- Slack
- Microsoft Teams
- Zendesk
- Datadog
- Jira
- Linear
- Asana
- ServiceNow
- GitHub
- StatusPage
Incident.io alternatives
Other incident management we track, ranked by the same independent score.
- Spike.shTeam-based incident alerting and on-call management platformlow · 26%
- RootlyAI-powered incident management and on-call platformmedium · 61%
- FireHydrantAn incident management platform that helps teams respond to and resolve critical issues faster with automation and AI assistancemedium · 55%
- ZendutyCloud-based incident management platform that helps on-call teams detect, respond to, and resolve incidents fasterlow · 42%
- Netflix Dispatchlow · 22%
- Blamelesslow · 19%
Compare Incident.io
Side by side against other incident management, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Incident.io, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Security posture | 45 | 0.07 | 3.3 | ✓ |
| Price level | 50 | 0.05 | 2.6 | ✓ |
| Integrations | 30 | 0.04 | 1.2 | ✓ |
| Capabilities | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 10 | mediumsource · 2026-08-20 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-08-20 · 50% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-20 · 60% |