FireHydrant vs Incident.io
On the evidence we track, FireHydrant leads this comparison with a composite score of 69/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for incident management. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
FireHydrant
LeaderA comprehensive incident management system combining on-call scheduling, automated workflows, real-time collaboration in Slack or Microsoft Teams, AI-powered meeting transcription and retrospectives, and incident analytics to accelerate response times and improve reliability.
Incident.io
Platform for managing the complete incident lifecycle from alert through resolution, with integrated on-call scheduling, post-incident review, and customer communication capabilities via Slack and Microsoft Teams.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
FireHydrant
LeaderFrom $25/responder/month, billed annually. Free tier with up to 10 responders.
- FreeFree
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
- Pro$25/responder/month, billed annually
- 5 runbooks
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- +8 more
- EnterpriseContact sales
- Everything in Pro
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
- +15 more
Incident.io
From $25/user/month. Free tier available. Transparent add-ons with on-call $20/user/month.
- BasicFree
- 1 workflow
- 2 integrations
- Pro$25/user/month (on-call scheduling add-on $20/user/month)
- Incident management
- Slack integration
- Microsoft Teams integration
- Workflows
- Status pages
- +1 more
- EnterpriseContact sales
- SAML SSO
- Advanced support
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Slack
- Microsoft Teams
- Datadog
- GitHub
- Linear
- ServiceNow
FireHydrant
Leader- Jira Cloud
- Jira Server
- AWS CloudTrail
- AWS CloudWatch
- Alertmanager
- BugSnag
- Checkly
- CircleCI
- Cisco Webex Meetings
- Cortex
- FHCLI
- Google Cloud Stackdriver
- Google Meet
- Grafana
- Honeycomb
- Kubernetes
- New Relic
- Opsgenie
- PagerDuty
- Shortcut
- Site24x7
- Updown
- Webhook
- Zendesk Support
- +1 more
Incident.io
- Zendesk
- Jira
- Asana
- StatusPage
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.