Rootly
Incident management and on-call platform with AI automation
- Also known as
- rootly
Available worldwide · Popular in: US
What is Rootly?
Cloud-based platform for managing incidents and on-call rotations, with AI-powered automation to accelerate response and resolution. Teams coordinate incidents through Slack or Teams, and automated tools create incident documentation and retrospectives.
Rootly pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $20/user/mo. Free 14-day trial. Startups with <100 employees, <$50M raised, <5 years old qualify for up to 50% discount.
Essentials
Incident management for growing companies
- Response with Slack
- @Rootly AI Chat
- AI Similar Incidents
- AI Scribe Meeting Bot
- Retrospectives
- Status Page
- Mobile App
- Advanced Metrics & Insights
- SSO + SAML
Enterprise
Contact salesCustom features and support for enterprise scale
- Everything in Essentials
- Custom and Dynamic Forms
- Custom Incident Types
- Private Incidents
- Native Secrets Management
- Custom Data Retention & Session Timeout
- Audit Logs
- Advanced Workflows
- SSO + SAML + SCIM
- Alert Grouping and Noise Reduction
- Schedule Gap Detection & Fallback
- Sync to Slack User Groups
- Support for China
- Dynamic Escalation Paths
- Custom Alert Fields and Labels
What Rootly does
The capabilities that matter for incident management, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- Saas
- Slack integration
- ✓
- Microsoft teams integration
- ✓
- Auto channel creation
- -
- Zoom meet bridge automation
- -
- Automated runbooks
- -
- Post mortem generation
- ✓
- Jira linear two way sync
- -
- Pagerduty opsgenie sync
- -
- Mttr analytics dashboard
- -
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- -
Platform & deployment
Independently observed- CLI
- Web
- Cloud / SaaS
Integrations (44)
Independently observed- Microsoft Teams⇄•
- Linear⇄•
- Jira Cloud⇄•
- PagerDuty⇄•
- ServiceNow⇄•
- Google Docs→•
- SharePoint→•
- Dropbox Paper→•
- Quip→•
- Airtable⇄•
- AWS SNS→•
- Upwind←•
- Scribe←•
- Slack
- AWS CloudWatch
- AWS EventBridge
- Datadog
- GitHub
- Notion
- Terraform
- Zoom
- Google Cloud
- Prometheus Alertmanager
- Azure OpenAI
- Google Gemini
- Mistral AI
- OpenAI
- Superplane
- Zapier
- Pylon
- Webex
- Checkly
- Chronosphere
- StatusCake
- uptime.com
- Confluence Cloud
- HashiCorp Vault
- Looker
- Zendesk
- Claude
- Backstage
- Jira•
- Cortex←•
- Microsoft Intune•
Rootly FAQ
Common questions about Rootly, answered from independent, dated evidence.
What is Rootly?
An AI-native incident management platform that integrates with your monitoring, code, and infrastructure to help teams quickly detect, manage, and resolve incidents. Includes incident response coordination, on-call scheduling, and automated status pages. It is indexed under Incident Management.
Source: https://rootly.com
Is Rootly free?
Rootly offers a free tier, so you can start without paying. Paid plans start at $20 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://rootly.com/pricing
What platforms does Rootly support?
Rootly supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://rootly.com
Can Rootly be self-hosted?
We have only confirmed a cloud / SaaS deployment for Rootly, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://rootly.com
What does Rootly integrate with?
We have confirmed 31 integrations for Rootly, including Slack, AWS CloudWatch, AWS EventBridge, Datadog, GitHub, Notion, Terraform and Zoom, plus 23 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://rootly.com
What security certifications does Rootly have?
We have independently confirmed SOC 2, HIPAA and GDPR for Rootly. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Rootly not holding them. Always confirm compliance directly before you rely on it.
Source: https://rootly.com/security
Where is Rootly available?
Rootly is available worldwide. Its primary market is the United States.
Source: https://rootly.com/pricing
Rootly alternatives
Other incident management we track, ranked by the same independent score.
- Incident.ioAI-powered software reliability platform for investigating, responding to, and preventing incidentsmedium · 74%
- FireHydrantlow · 39%
- Spike.shAlert your team immediately when incidents occur and coordinate response across multiple channelsmedium · 50%
- ZendutyPlatform for coordinating incident response and reducing alert management overheadlow · 40%
- Blamelesslow · 16%
- Netflix DispatchOpen-source incident response platform that automates coordination and orchestration with existing toolslow · 28%
Compare Rootly
Side by side against other incident management, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Rootly, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 100 | 0.16 | 15.6 | ✓ |
| Security posture | 55 | 0.12 | 6.3 | ✓ |
| Pricing transparency | 100 | 0.06 | 6.3 | ✓ |
| Price level | 80 | 0.04 | 3.4 | ✓ |
| Capabilities | 58 | 0.05 | 3.0 | ✓ |
| Integrations | 44 | 0.05 | 2.2 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 7 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Deployment model: saas · Slack integration: Yes · Post mortem generation: Yes · Microsoft teams integration: Yes | mediumsource · 2026-09-28 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 33 | mediumsource · 2026-09-28 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-08-19 · 50% |
Pricing
Reliability
Security
Is Rootly the right choice for you?
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