Incident.io vs Rootly
On the evidence we track, Rootly leads this comparison with a composite score of 74/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for incident management. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Incident.io
Platform for managing the complete incident lifecycle from alert through resolution, with integrated on-call scheduling, post-incident review, and customer communication capabilities via Slack and Microsoft Teams.
Rootly
LeaderAn AI-native incident management platform that integrates with your monitoring, code, and infrastructure to help teams quickly detect, manage, and resolve incidents. Includes incident response coordination, on-call scheduling, and automated status pages.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Incident.io
From $25/user/month. Free tier available. Transparent add-ons with on-call $20/user/month.
- BasicFree
- 1 workflow
- 2 integrations
- Pro$25/user/month (on-call scheduling add-on $20/user/month)
- Incident management
- Slack integration
- Microsoft Teams integration
- Workflows
- Status pages
- +1 more
- EnterpriseContact sales
- SAML SSO
- Advanced support
Rootly
LeaderFrom $20/user/mo. Free 14-day trial. Startups with <100 employees, <$50M raised, <5 years old qualify for up to 50% discount.
- Essentials$20/user/mo
- Response with Slack
- @Rootly AI Chat
- AI Similar Incidents
- AI Scribe Meeting Bot
- Retrospectives
- +4 more
- EnterpriseContact sales
- Everything in Essentials
- Custom and Dynamic Forms
- Custom Incident Types
- Private Incidents
- Native Secrets Management
- +10 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Slack
- Zendesk
- Datadog
- GitHub
Incident.io
- Microsoft Teams
- Jira
- Linear
- Asana
- ServiceNow
- StatusPage
Rootly
Leader- AWS CloudWatch
- AWS EventBridge
- Notion
- Terraform
- Zoom
- Google Cloud
- Prometheus Alertmanager
- Azure OpenAI
- Google Gemini
- Mistral AI
- OpenAI
- Superplane
- Zapier
- Pylon
- Webex
- Checkly
- Chronosphere
- StatusCake
- uptime.com
- Confluence Cloud
- HashiCorp Vault
- Looker
- Claude
- Backstage
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.