vioscaleAI
Comparison

Incident.io vs Spike.sh

On the evidence we track, Incident.io leads this comparison with a composite score of 78/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Incident.io full profile →Spike.sh full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Incident.io78
Spike.sh56
Score
vioscaleAI score
Incident.io78 / 100medium · 74%
Spike.sh56 / 100medium · 50%
Pricing
Free tier
Incident.io✓
Spike.sh✗
Model
Incident.iofreemium
Spike.shcommercial
Price level
Incident.iomid
Spike.shlow
Starting price
Incident.io$19
Spike.sh$7
Transparent
Incident.io✓
Spike.sh✓
Integrations
Count
Incident.io42
Spike.sh111
Security
Certifications
Incident.ioSOC 2 Type II
Spike.sh–
Gdpr
Incident.io✓
Spike.sh✓
Hipaa
Incident.io✓
Spike.sh–
Soc2
Incident.io✓
Spike.sh–
Trust center
Reliability
Sla pct
Incident.io99.99
Spike.sh–
Status page
Incident.io✓
Spike.sh✓
Market
Availability
Content
Faq
Incident.io7 items
Spike.sh6 items

Capabilities

Feature-by-feature on the axes that matter for incident management. “-” means undocumented, not absent.

Capabilities
Deployment model
Incident.ioSaas
Spike.shSaas
Slack integration
Incident.io✓
Spike.sh✓
Microsoft teams integration
Incident.io✓
Spike.sh✓
Auto channel creation
Incident.io✓
Spike.sh-
Zoom meet bridge automation
Incident.io✓
Spike.sh-
Automated runbooks
Incident.io-
Spike.sh-
Post mortem generation
Incident.io✓
Spike.sh-
Jira linear two way sync
Incident.io✓
Spike.sh-
Pagerduty opsgenie sync
Incident.io-
Spike.sh-
Mttr analytics dashboard
Incident.io-
Spike.sh-
SOC2 type ii
Incident.io✓
Spike.sh-
ISO 27001
Incident.io✗
Spike.sh-
Pricing model
Incident.ioPer responder seat
Spike.shPer responder seat

What each one is

The product in its own terms, so the numbers below have context.

Incident.io

Leader

A Slack and Teams-native incident management system that automates team coordination from alert detection through post-incident analysis, with built-in on-call management and integrations for observability and project tracking tools.

Independently observed

Spike.sh

An incident management and on-call platform that automatically notifies your team when issues arise through phone, SMS, Slack, and other channels. It helps teams triage, coordinate, and resolve incidents faster with AI assistance and integrations to monitoring and ticketing tools.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Incident.io

Leader
from $19/seat/moSubscriptionFree tier

From $15/user/mo (Team annual) to $25/user/mo (Pro). Free tier available.

  • BasicFree
    • Slack or Microsoft Teams native incident response
    • Single team on-call
    • Status page
    • Essential incident automation
  • Team$19/user/mo (or $15/user/mo with annual commitment)
    • Slack and Microsoft Teams native incident response
    • Multi-team on-call and alerting
    • Workflows
    • On-call scheduling with shadow rotations
    • Cover requests and schedule overrides
  • Pro$25/user/mo
    • Everything in Team, plus:
    • Advanced insights and custom dashboards
    • Customizable post-incident process and postmortems
    • Private incidents and policies
    • Investigations (AI-assisted root cause analysis)
    • +1 more
  • EnterpriseContact sales
    • Everything in Pro, plus:
    • Dedicated customer success manager
    • Advanced access control and multiple environments
    • Enterprise security and compliance features
    • 99.99% uptime SLA for on-call notification triggering
    • +2 more
as of verify ↗

Spike.sh

from $7/user/moSubscription14-day trial

From $7/user/month. 14-day free trial.

  • Starter$7/user/month
    • 100 total alerts on Phone and SMS
    • WhatsApp and Telegram alerts
    • ChatOps with Slack and Discord
    • On-Call Scheduling
    • Live Call Routing (limited)
    • +3 more
  • Business$14/user/month
    • Unlimited alerts on Phone and SMS
    • Everything in Starter plan
    • Multiple Teams (workspace)
    • Live Call Routing (Unlimited)
    • Trigger external scripts
    • +5 more
  • EnterpriseContact sales
    • Everything in Business plan
    • SSO (Single Sign-On)
    • Dedicated support channel
    • Live call routing managed by provider
    • Tailored incident insights
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Incident.io✓
Spike.sh✓
Deployment
Cloud / SaaS
Incident.io✓
Spike.sh✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (10)
  • Slack
  • Microsoft Teams
  • Zendesk
  • Datadog
  • Jira
  • Linear
  • Sentry
  • ClickUp
  • Google Meet
  • Zapier

Incident.io

Leader
42 total - 32 not shared
  • Asana
  • ServiceNow
  • GitHub
  • StatusPage
  • PagerDuty
  • Confluence
  • Google Docs
  • GitLab
  • Opsgenie
  • Grafana
  • Prometheus Alertmanager
  • CloudWatch
  • Splunk On-call
  • Shortcut
  • Zoom
  • Webex
  • Notion
  • Backstage
  • Cortex
  • OpsLevel
  • Okta
  • Rippling
  • AWS SNS
  • Vanta
  • +8 more
Independently observed

Spike.sh

25 total - 15 not shared
  • Discord
  • WhatsApp
  • Telegram
  • Webhooks
  • Email
  • Splunk
  • Elastic Cloud
  • AWS
  • Google Cloud
  • Microsoft Azure
  • Oracle Cloud
  • MongoDB Atlas
  • GitHub Workflow
  • Jenkins
  • Webhook
Independently observed
Still deciding?

Incident.io or Spike.sh: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.