Zenduty
Cloud-based incident management platform that helps on-call teams detect, respond to, and resolve incidents faster
- Also known as
- zenduty
Available worldwide · Popular in: US, GB
What is Zenduty?
A centralized incident response platform that connects monitoring tools, communication systems, and ticketing software. Teams use it to collaborate in real-time, automate response workflows, and maintain operational reliability with AI-powered insights.
Zenduty pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $6/user/month. Free 14-day trial on all plans. 16% discount for annual billing.
Starter
Incident response for smaller teams
- max_seats
- 5
- max_teams
- 50
- integrations_per_team
- unlimited
- sms_calls_per_user_per_month_rest_of_world
- 25
- sms_calls_per_user_per_month_usa_canada_india
- 100
- Alert Correlation
- Advanced Alert Rules
- Advanced Analytics
- Incident Response via Slack, Teams, GChat
- Incident Responders
- Two-way Ticketing Integration
- APIs and Extensibility
- Stakeholder Communications
- Incident Tagging
- Custom Incident Priorities
- Service Maintenance Windows
- Robust Scheduling & Escalation Policies
- Advanced Alert Suppression
- Incident SLAs
- Postmortem Templates
- Stakeholder Templates
- Single Sign On
- Community Support
Growth
Incident management for fast growing teams
- All Starter features
- Business hours support (9x5)
- Shared customer success manager
- Status Pages
- AI Features
- Postmortems
- Playbooks
- Service Dependency Mapping
- Workflows Automation
Enterprise
Contact salesAdvanced incident management for the enterprise
- All Growth features
- 24×7 priority support and escalation
- Dedicated customer success manager
Platform & deployment
Independently observed- iOS
- Web
- Android
- Cloud / SaaS
Integrations (8)
Independently observed- Jira
- Slack
- Microsoft Teams
- Google Chat
- AWS CloudWatch
- Sentry
- Zoom
- Webex
Zenduty alternatives
Other incident management we track, ranked by the same independent score.
- Spike.shTeam-based incident alerting and on-call management platformlow · 26%
- RootlyAI-powered incident management and on-call platformmedium · 61%
- FireHydrantAn incident management platform that helps teams respond to and resolve critical issues faster with automation and AI assistancemedium · 55%
- Incident.ioAI-powered incident management and coordination platformmedium · 62%
- Netflix Dispatchlow · 22%
- Blamelesslow · 19%
Compare Zenduty
Side by side against other incident management, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Zenduty, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 75 | 0.08 | 6.3 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Security posture | 40 | 0.07 | 2.9 | ✓ |
| Integrations | 60 | 0.04 | 2.4 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 120 | mediumsource · 2026-08-19 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: US · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-19 · 75% |
Pricing
Security
| Attribute | Value | Evidence |
|---|---|---|
| Soc2 | Yes | lowsource · 2026-08-17 · 48% |