Zenduty
Platform for coordinating incident response and reducing alert management overhead
- Also known as
- zenduty
Available worldwide · Popular in: US, GB
What is Zenduty?
An AI-driven incident management system that consolidates alerts from multiple monitoring sources into actionable insights. It enables teams to manage incidents collaboratively through familiar communication tools and reduce time-to-resolution.
Zenduty pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $6/user/month. Free 14-day trial on all plans. 16% discount for annual billing.
Starter
Incident response for smaller teams
- max_seats
- 5
- max_teams
- 50
- integrations_per_team
- unlimited
- sms_calls_per_user_per_month_rest_of_world
- 25
- sms_calls_per_user_per_month_usa_canada_india
- 100
- Alert Correlation
- Advanced Alert Rules
- Advanced Analytics
- Incident Response via Slack, Teams, GChat
- Incident Responders
- Two-way Ticketing Integration
- APIs and Extensibility
- Stakeholder Communications
- Incident Tagging
- Custom Incident Priorities
- Service Maintenance Windows
- Robust Scheduling & Escalation Policies
- Advanced Alert Suppression
- Incident SLAs
- Postmortem Templates
- Stakeholder Templates
- Single Sign On
- Community Support
Growth
Incident management for fast growing teams
- All Starter features
- Business hours support (9x5)
- Shared customer success manager
- Status Pages
- AI Features
- Postmortems
- Playbooks
- Service Dependency Mapping
- Workflows Automation
Enterprise
Contact salesAdvanced incident management for the enterprise
- All Growth features
- 24×7 priority support and escalation
- Dedicated customer success manager
What Zenduty does
The capabilities that matter for incident management, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- Saas
- Slack integration
- ✓
- Microsoft teams integration
- ✓
- Auto channel creation
- -
- Zoom meet bridge automation
- -
- Automated runbooks
- ✓
- Post mortem generation
- -
- Jira linear two way sync
- -
- Pagerduty opsgenie sync
- -
- Mttr analytics dashboard
- -
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- -
Platform & deployment
Independently observed- iOS
- Android
- Cloud / SaaS
Integrations (8)
Independently observed- Jira
- Slack
- Microsoft Teams
- Google Chat
- AWS CloudWatch
- Sentry
- Zoom
- Webex
Zenduty FAQ
Common questions about Zenduty, answered from independent, dated evidence.
What is Zenduty?
An AI-driven incident management system that consolidates alerts from multiple monitoring sources into actionable insights. It enables teams to manage incidents collaboratively through familiar communication tools and reduce time-to-resolution. It is indexed under Incident Management.
Source: https://zenduty.com
How much does Zenduty cost?
Zenduty is a paid product; published pricing starts at $6 per user per month. It is sold across 3 plans (Starter, Growth and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://zenduty.com/pricing/
What platforms does Zenduty support?
Zenduty supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://zenduty.com
Can Zenduty be self-hosted?
We have only confirmed a cloud / SaaS deployment for Zenduty, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://zenduty.com
What does Zenduty integrate with?
We have confirmed 8 integrations for Zenduty, including Jira, Slack, Microsoft Teams, Google Chat, AWS CloudWatch, Sentry, Zoom and Webex. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://zenduty.com
What security certifications does Zenduty have?
We have independently confirmed SOC 2 for Zenduty. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zenduty not holding them. Always confirm compliance directly before you rely on it.
Source: https://zenduty.com
Where is Zenduty available?
Zenduty is available in the United States, Canada, India and the United Kingdom. Its primary markets are the United States and the United Kingdom. The vendor is headquartered in the United States.
Source: https://zenduty.com/pricing/
Zenduty alternatives
Other incident management we track, ranked by the same independent score.
- Incident.ioAI-powered software reliability platform for investigating, responding to, and preventing incidentsmedium · 74%
- RootlyIncident management and on-call platform with AI automationmedium · 72%
- FireHydrantlow · 39%
- Spike.shAlert your team immediately when incidents occur and coordinate response across multiple channelsmedium · 50%
- Blamelesslow · 16%
- Netflix DispatchOpen-source incident response platform that automates coordination and orchestration with existing toolslow · 28%
Compare Zenduty
Side by side against other incident management, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Zenduty, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 75 | 0.06 | 4.7 | ✓ |
| Security posture | 40 | 0.12 | 4.6 | ✓ |
| Price level | 80 | 0.04 | 3.4 | ✓ |
| Capabilities | 58 | 0.05 | 3.0 | ✓ |
| Integrations | 58 | 0.05 | 2.8 | ✓ |
| Reliability | 0 | 0.16 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 7 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Deployment model: saas · Slack integration: Yes · Automated runbooks: Yes · Microsoft teams integration: Yes | mediumsource · 2026-09-28 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 100 | mediumsource · 2026-09-28 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: US · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-19 · 75% |
Pricing
Security
| Attribute | Value | Evidence |
|---|---|---|
| Soc2 | Yes | lowsource · 2026-08-17 · 48% |
Is Zenduty the right choice for you?
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