vioscaleAI
Comparison

Blameless vs Incident.io

On the evidence we track, Incident.io leads this comparison with a composite score of 78/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Blameless full profile →Incident.io full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Blameless44
★Incident.io78
Score
vioscaleAI score
Blameless44 / 100low · 16%
Incident.io78 / 100medium · 74%
Pricing
Free tier
Blameless✓
Incident.io✓
Model
Blamelessfreemium
Incident.iofreemium
Price level
Blameless–
Incident.iomid
Starting price
Blameless–
Incident.io$19
Transparent
Blameless–
Incident.io✓
Integrations
Count
Blameless–
Incident.io42
Security
Certifications
Blameless–
Incident.ioSOC 2 Type II
Gdpr
Blameless–
Incident.io✓
Hipaa
Blameless–
Incident.io✓
Soc2
Blameless✓
Incident.io✓
Trust center
Blameless–
Incident.iohttps://incident.io/
Reliability
Sla pct
Blameless–
Incident.io99.99
Status page
Blameless–
Incident.io✓
Market
Availability
Content
Faq
Blameless–
Incident.io7 items

Capabilities

Feature-by-feature on the axes that matter for incident management. “-” means undocumented, not absent.

Capabilities
Deployment model
Blameless-
Incident.ioSaas
Slack integration
Blameless-
Incident.io✓
Microsoft teams integration
Blameless-
Incident.io✓
Auto channel creation
Blameless-
Incident.io✓
Zoom meet bridge automation
Blameless-
Incident.io✓
Automated runbooks
Blameless-
Incident.io-
Post mortem generation
Blameless-
Incident.io✓
Jira linear two way sync
Blameless-
Incident.io✓
Pagerduty opsgenie sync
Blameless-
Incident.io-
Mttr analytics dashboard
Blameless-
Incident.io-
SOC2 type ii
Blameless-
Incident.io✓
ISO 27001
Blameless-
Incident.io✗
Pricing model
Blameless-
Incident.ioPer responder seat

What each one is

The product in its own terms, so the numbers below have context.

Blameless

Not documented yet.

Incident.io

Leader

A Slack and Teams-native incident management system that automates team coordination from alert detection through post-incident analysis, with built-in on-call management and integrations for observability and project tracking tools.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Blameless

Pricing not documented yet.

Incident.io

Leader
from $19/seat/moSubscriptionFree tier

From $15/user/mo (Team annual) to $25/user/mo (Pro). Free tier available.

  • BasicFree
    • Slack or Microsoft Teams native incident response
    • Single team on-call
    • Status page
    • Essential incident automation
  • Team$19/user/mo (or $15/user/mo with annual commitment)
    • Slack and Microsoft Teams native incident response
    • Multi-team on-call and alerting
    • Workflows
    • On-call scheduling with shadow rotations
    • Cover requests and schedule overrides
  • Pro$25/user/mo
    • Everything in Team, plus:
    • Advanced insights and custom dashboards
    • Customizable post-incident process and postmortems
    • Private incidents and policies
    • Investigations (AI-assisted root cause analysis)
    • +1 more
  • EnterpriseContact sales
    • Everything in Pro, plus:
    • Dedicated customer success manager
    • Advanced access control and multiple environments
    • Enterprise security and compliance features
    • 99.99% uptime SLA for on-call notification triggering
    • +2 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Blameless–
Incident.io✓
Deployment
Cloud / SaaS
Blameless–
Incident.io✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Blameless

Not documented yet.

Incident.io

Leader
42 total
  • Slack
  • Microsoft Teams
  • Zendesk
  • Datadog
  • Jira
  • Linear
  • Asana
  • ServiceNow
  • GitHub
  • StatusPage
  • PagerDuty
  • Confluence
  • Google Docs
  • GitLab
  • Opsgenie
  • Grafana
  • Prometheus Alertmanager
  • CloudWatch
  • Sentry
  • Splunk On-call
  • ClickUp
  • Shortcut
  • Zoom
  • Google Meet
  • +18 more
Independently observed
Still deciding?

Blameless or Incident.io: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.