FireHydrant
An incident management platform that helps teams respond to and resolve critical issues faster with automation and AI assistance
- Also known as
- firehydrant
Available worldwide
What is FireHydrant?
A comprehensive incident management system combining on-call scheduling, automated workflows, real-time collaboration in Slack or Microsoft Teams, AI-powered meeting transcription and retrospectives, and incident analytics to accelerate response times and improve reliability.
FireHydrant pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $25/responder/month, billed annually. Free tier with up to 10 responders.
Free
FreePerfect for teams who want to poke around FireHydrant
- runbooks
- 2
- responders
- 10
- integrations
- 3
- status_pages
- 1 public
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
Pro
For growing teams that need advanced features and automation
- runbooks
- 5
- integrations
- 5
- status_pages
- unlimited public
- custom_fields
- 10
- 5 runbooks
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- 5 integrations
- On-call scheduling
- Unlimited escalation policies
- Notifications via push, Slack, Microsoft Teams, email
- SMS and voice notifications available for purchase
- Unlimited webhooks and alert rules
- SSO
- Standard support
Enterprise
Contact salesFor large organizations that need enterprise-grade features and support
- Everything in Pro
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
- Unlimited retrospective templates
- Private status pages
- Incident analytics
- Unlimited custom fields
- Unlimited integrations
- Alert grouping
- Notification Policy
- Slack Enterprise Grid
- Data exports
- Audit logs
- SCIM
- Multiple organizations
- SLAs
- Premium customer support
- Dedicated customer success manager and solutions engineer
Add-ons
- SMS and voice notifications
What FireHydrant does
The capabilities that matter for incident management, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Deployment model
- Saas
- Slack integration
- ✓
- Microsoft teams integration
- ✓
- Auto channel creation
- -
- Zoom meet bridge automation
- ✓
- Automated runbooks
- ✓
- Post mortem generation
- ✓
- Jira linear two way sync
- ✗
- Pagerduty opsgenie sync
- ✗
- Mttr analytics dashboard
- ✓
- SOC2 type ii
- ✓
- ISO 27001
- ✗
- Pricing model
- Per responder seat
Platform & deployment
Independently observed- CLI
- Web
- Cloud / SaaS
Integrations (31)
Independently observed- Slack
- Microsoft Teams
- Jira Cloud
- Jira Server
- AWS CloudTrail
- AWS CloudWatch
- Alertmanager
- BugSnag
- Checkly
- CircleCI
- Cisco Webex Meetings
- Cortex
- Datadog
- FHCLI
- GitHub
- Google Cloud Stackdriver
- Google Meet
- Grafana
- Honeycomb
- Kubernetes
- Linear
- New Relic
- Opsgenie
- PagerDuty
- ServiceNow
- Shortcut
- Site24x7
- Updown
- Webhook
- Zendesk Support
- Zoom
FireHydrant alternatives
Other incident management we track, ranked by the same independent score.
- Spike.shTeam-based incident alerting and on-call management platformlow · 26%
- RootlyAI-powered incident management and on-call platformmedium · 61%
- ZendutyCloud-based incident management platform that helps on-call teams detect, respond to, and resolve incidents fasterlow · 42%
- Incident.ioAI-powered incident management and coordination platformmedium · 62%
- Netflix Dispatchlow · 22%
- Blamelesslow · 19%
Compare FireHydrant
Side by side against other incident management, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for FireHydrant, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Capabilities | 87 | 0.05 | 4.2 | ✓ |
| Security posture | 50 | 0.07 | 3.7 | ✓ |
| Price level | 50 | 0.05 | 2.6 | ✓ |
| Integrations | 44 | 0.04 | 1.8 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Iso 27001: No · Soc2 type ii: Yes · Pricing model: per_responder_seat · Deployment model: saas · Slack integration: Yes · Automated runbooks: Yes | mediumsource · 2026-08-25 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 32 | mediumsource · 2026-08-25 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: US · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-25 · 75% |