UserGuiding
Create in-app onboarding guides and user surveys without coding.
- Also known as
- userguiding
Available worldwide
What is UserGuiding?
A no-code platform for building in-app user onboarding experiences, surveys, and knowledge bases. Teams use it to deliver contextual guidance to users within their web applications without requiring development work.
UserGuiding pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $900/month billed annually. 14-day free trial, no credit card required.
Starter
Essential features for up to 2,000 monthly active users
- mau
- 2000
- Customizable In App Surveys
- All In-App Onboarding Experiences + AI Assistant
- Surveys & NPS with AI Insights
- Analytics Reporting & Segmentation
- Knowledge Base & Product Updates
Growth
Advanced analytics, team management, and localization features
- No-Code Event Tracking
- Advanced Analytics Reporting
- Private Knowledge Base & Product Updates
- Localization & Auto-Translate
- Team Member Role Management
- Premium Integrations
Enterprise
Contact salesUnlimited features with migration support and compliance certifications
- Unlimited Onboarding Experiences
- Migration Support
- Security Audit & Compliance
- Custom Contract & SLA
- SAML SSO & Team Member Activity Logs
- SOC2, GDPR, HIPAA Compliance
- Personalized Coaching & Support
Add-ons
- Extra material quotas
- Extra team member seats
- Extra containers
- White-label branding
- EU server hosting
What UserGuiding does
The capabilities that matter for digital adoption platforms, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Interactive dom element targeting walkthroughs
- ✓
- No code visual builder chrome extension
- ✓
- In app user onboarding checklists
- ✓
- Nps and in app survey collection
- ✓
- User drop off and completion analytics
- ✓
- Knowledge base help widget embed
- ✓
- Amplitude mixpanel analytics sync
- ✓
- Salesforce hubspot CRM sync
- ✓
- Zendesk intercom helpdesk sync
- ✓
- SOC2 type ii
- ✓
- ISO 27001
- -
- Pricing model
- Monthly active users mau
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (12)
Independently observed- Amplitude
- Google Analytics
- Google Tag Manager
- HubSpot
- Intercom
- Mixpanel
- Salesforce
- Segment
- Slack
- Webhook
- Woopra
- UserGuiding MCP
UserGuiding FAQ
Common questions about UserGuiding, answered from independent, dated evidence.
What is UserGuiding?
UserGuiding helps companies onboard and engage users by embedding interactive guides, tutorials, surveys, and help content directly within their applications. It includes features for user segmentation, analytics tracking, and knowledge base management to improve feature adoption and customer support. It is indexed under Digital Adoption Platforms.
Source: https://userguiding.com
Is UserGuiding free?
UserGuiding offers a free tier, so you can start without paying. Paid plans start at $174 per month. Pricing changes often, so verify at source before relying on it.
Source: https://userguiding.com/pricing
What platforms does UserGuiding support?
UserGuiding supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://userguiding.com
Can UserGuiding be self-hosted?
We have only confirmed a cloud / SaaS deployment for UserGuiding, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://userguiding.com
What does UserGuiding integrate with?
We have confirmed 12 integrations for UserGuiding, including Amplitude, Google Analytics, Google Tag Manager, HubSpot, Intercom, Mixpanel, Salesforce and Segment, plus 4 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://userguiding.com
What security certifications does UserGuiding have?
We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for UserGuiding. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as UserGuiding not holding them. Always confirm compliance directly before you rely on it.
Source: https://userguiding.com/pricing
UserGuiding alternatives
Other digital adoption platforms we track, ranked by the same independent score.
- ChameleonAn AI-powered platform for building and optimizing in-app user guidancehigh · 75%
- Shepherd.jslow · 47%
- StonlyIn-app help guides and customer support for websites and mobile applicationslow · 46%
- Intro.jsA lightweight JavaScript library for building interactive product tours and user onboardingmedium · 51%
- WhatfixDigital adoption platform that guides users through applications with in-app walkthroughs and analyticsmedium · 55%
- Driver.jsJavaScript library for creating interactive product tours and UI element highlightingmedium · 59%
Compare UserGuiding
Side by side against other digital adoption platforms, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for UserGuiding, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 75 | 0.08 | 6.3 | ✓ |
| Security posture | 80 | 0.07 | 5.8 | ✓ |
| Capabilities | 100 | 0.05 | 4.9 | ✓ |
| Price level | 25 | 0.05 | 1.3 | ✓ |
| Integrations | 32 | 0.04 | 1.3 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Soc2 type ii: Yes · Pricing model: monthly_active_users_mau · Salesforce hubspot crm sync: Yes · Zendesk intercom helpdesk sync: Yes · Knowledge base help widget embed: Yes · Nps and in app survey collection: Yes | mediumsource · 2026-09-24 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 12 | mediumsource · 2026-09-24 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-09-24 · 50% |
Pricing
Security
Is UserGuiding the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank UserGuiding against the rest of the digital adoption platforms we index, using the same dated evidence weighted your way.
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