UserGuiding
In-app guidance and product adoption platform for web applications
- Also known as
- userguiding
Available worldwide
What is UserGuiding?
A SaaS tool that helps product teams create interactive walkthroughs, onboarding flows, surveys, and knowledge bases to guide users through web applications. Uses no-code visual builders and integrates with analytics and communication tools to reduce support load and improve feature adoption.
UserGuiding pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $174/mo annually (Starter). Free 14-day trial. 30-day money-back guarantee.
Starter
All adoption features, AI assistant, in-app onboarding, surveys, analytics, and knowledge base
- mau
- starting at base tier
- All Adoption Features + AI Assistant
- All In-App Onboarding Experiences
- Surveys & NPS with AI Insights
- Analytics Reporting & Segmentation
- Knowledge Base & Product Updates
- Material Engagement Analytics
- Daily & Weekly Performance Reports
- Custom Attributes
- Help Center Access
- Email Support
- Live Chat Support
Growth
Everything in Starter plus advanced tracking, A/B testing, session replay, and premium integrations
- mau
- from 2,000
- Everything in Starter +
- No-Code Event Tracking
- Advanced Analytics Reporting
- Private Knowledge Base & Product Updates
- Feature Request & Roadmap
- Localization & Auto-Translate
- Custom Alerts
- Session Replay
- Team Member Role Management
- A/B Testing & Goal Tracking
- Custom CSS & Localization
- Premium Integrations
- EU Data Hosting Included
Enterprise
Contact salesCustom plan with unlimited onboarding experiences, migration support, security audit, and dedicated support
- mau
- custom
- Everything in Growth +
- Custom MAU
- Unlimited Onboarding Experiences
- Migration Support
- Security Audit & Compliance
- Custom Contract & SLA
- SAML SSO & Team Member Activity Logs
- SOC2, GDPR, HIPAA Compliance
- Personalized Coaching & Support
- 1-on-1 Weekly Onboarding Sessions (3 months, 1 hr/week)
Add-ons
- Extra Material Quotas
- Extra Team Member Seats
- Extra Containers
- White-Label Branding
- Optional EU Data Hosting
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (12)
Independently observed- Amplitude
- Google Analytics
- Google Tag Manager
- HubSpot
- Intercom
- Mixpanel
- Salesforce
- Segment
- Slack
- Webhook
- Woopra
- UserGuiding MCP
UserGuiding alternatives
Other digital adoption platforms we track, ranked by the same independent score.
- ChameleonAn AI-powered system that analyzes user behavior and delivers personalized in-app guidance to improve product adoption and user retention.low · 43%
- Intro.jslow · 24%
- Shepherd.jslow · 29%
- WhatfixPlatform that enables organizations to accelerate software user adoption through contextual guidance and analyticslow · 43%
- Driver.jslow · 28%
- StonlyA platform that centralizes help content to enable faster customer service through both agent-assisted and self-service supportlow · 26%
Compare UserGuiding
Side by side against other digital adoption platforms, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for UserGuiding, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Security posture | 80 | 0.07 | 5.8 | ✓ |
| Price level | 25 | 0.05 | 1.3 | ✓ |
| Integrations | 32 | 0.04 | 1.3 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.