Stonly vs UserGuiding
On the evidence we track, UserGuiding leads this comparison with a composite score of 68/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for digital adoption platforms. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Stonly
Stonly is a knowledge management system for customer service teams that combines interactive in-app guides, AI-powered agent assistance, and content personalization to reduce support tickets and improve customer resolution rates.
UserGuiding
LeaderA SaaS tool that helps product teams create interactive walkthroughs, onboarding flows, surveys, and knowledge bases to guide users through web applications. Uses no-code visual builders and integrates with analytics and communication tools to reduce support load and improve feature adoption.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Stonly
Free Basic plan with 400 guide views/mo. Small Business and Enterprise plans available; pricing not displayed.
- BasicFree
- 400 guide views per month
- 5 published guides
- 1 team member
- Single language guides
- Small BusinessContact sales
- Unlimited guides and tours
- 5 team members
- EnterpriseContact sales
- Help desk integrations
- AI Agents
- Automations
- SSO
- Private knowledge bases
- +13 more
UserGuiding
LeaderFrom $174/mo annually (Starter). Free 14-day trial. 30-day money-back guarantee.
- Starter$174/mo when billed annually (save $900/year)
- All Adoption Features + AI Assistant
- All In-App Onboarding Experiences
- Surveys & NPS with AI Insights
- Analytics Reporting & Segmentation
- Knowledge Base & Product Updates
- +6 more
- Growth$349/mo when billed annually (save $1,800/year)
- Everything in Starter +
- No-Code Event Tracking
- Advanced Analytics Reporting
- Private Knowledge Base & Product Updates
- Feature Request & Roadmap
- +8 more
- EnterpriseContact sales
- Everything in Growth +
- Custom MAU
- Unlimited Onboarding Experiences
- Migration Support
- Security Audit & Compliance
- +5 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Salesforce
- Amplitude
- Google Analytics
- HubSpot
- Intercom
- Slack
- Segment
Stonly
- Zendesk
- Freshworks
- ServiceNow
- Airtable
- Amazon Connect
- Crisp Chat
- Databricks
- Front
- Genesys
- Google Drive
- Gorgias
- Heap
- Help Scout
- Helpshift
- Jira
- Livechat
- Looker
- Magento
- Microsoft Dynamics
- PagerDuty
- Pipedrive
- Shopify
- Smartsheet
- Sprinklr
- +10 more
UserGuiding
Leader- Google Tag Manager
- Mixpanel
- Webhook
- Woopra
- UserGuiding MCP
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.