Whatfix

Digital adoption platform that guides users through applications with in-app walkthroughs and analytics

Also known as
whatfix

Available worldwide

What is Whatfix?

Whatfix helps organizations guide users through discovering and learning new application features using interactive walkthroughs, task lists, and targeted tips. It includes analytics to track feature adoption, identify where users get stuck, and measure the effectiveness of guidance interventions.

Independently observed

Whatfix pricing

We don't have Whatfix's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.

What Whatfix does

The capabilities that matter for digital adoption platforms, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Capabilities
Interactive dom element targeting walkthroughs
✓
No code visual builder chrome extension
-
In app user onboarding checklists
✓
Nps and in app survey collection
✓
User drop off and completion analytics
✓
Knowledge base help widget embed
✓
Amplitude mixpanel analytics sync
✓
Salesforce hubspot CRM sync
-
Zendesk intercom helpdesk sync
-
SOC2 type ii
-
ISO 27001
-
Pricing model
Monthly active users mau
Independently observed

Platform & deployment

Independently observed
Platforms
  • Web
Deployment
  • Self-hosted

Integrations (7)

Independently observed
  • Mixpanel
  • Amplitude
  • Segment
  • Salesforce
  • Google Cloud Platform
  • Anthropic
  • Cloudflare

Whatfix FAQ

Common questions about Whatfix, answered from independent, dated evidence.

What is Whatfix?

A digital adoption platform that delivers interactive, contextual guidance within applications to help users learn features and onboard quickly, with integrated analytics to measure engagement and support effectiveness. It is indexed under Digital Adoption Platforms.

Source: https://whatfix.com/pricing/

Is Whatfix free?

Whatfix offers a free tier, so you can start without paying. Pricing changes often, so verify at source before relying on it.

Source: https://whatfix.com/pricing/

What platforms does Whatfix support?

We have confirmed browser-based access to Whatfix. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.

Source: https://whatfix.com/pricing/

Can Whatfix be self-hosted?

Yes. Whatfix can be deployed self-hosted, so it does not have to run on the vendor's infrastructure.

Source: https://whatfix.com/pricing/

What does Whatfix integrate with?

We have confirmed 7 integrations for Whatfix, including Mixpanel, Amplitude, Segment, Salesforce, Google Cloud Platform, Anthropic and Cloudflare. This is what we could verify from public sources, so the vendor may support others we have not indexed.

Source: https://whatfix.com/pricing/

What security certifications does Whatfix have?

We have independently confirmed SOC 2, ISO 27001 and GDPR for Whatfix. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Whatfix not holding them. Always confirm compliance directly before you rely on it.

Source: https://whatfix.com/security-framework-policy/

Where is Whatfix available?

Whatfix is available worldwide. The vendor is headquartered in India.

Source: https://whatfix.com/pricing/

Whatfix alternatives

Other digital adoption platforms we track, ranked by the same independent score.

All Whatfix alternatives, ranked →

Compare Whatfix

Side by side against other digital adoption platforms, attribute by attribute, with a source on every value.

Independent · unbought · dated

The vioscaleAI score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Whatfix, not the verdict.

Balanced composite 50 / 100
medium · 55%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Security posture700.075.1✓
Capabilities810.054.0✓
Pricing transparency250.082.1✓
Integrations260.041.1✓
Price level00.050.0-
Reliability00.070.0-

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Content

AttributeValueEvidence
Faq7 itemsmediumsource · 2026-09-10 · 64%

Features

AttributeValueEvidence
CapabilitiesPricing model: monthly_active_users_mau · Knowledge base help widget embed: Yes · Nps and in app survey collection: Yes · Amplitude mixpanel analytics sync: Yes · In app user onboarding checklists: Yes · User drop off and completion analytics: Yesmediumsource · 2026-09-24 · 60%

Integrations

AttributeValueEvidence
Count7mediumsource · 2026-08-18 · 60%

Market

AttributeValueEvidence
AvailabilityHqCountry: IN · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: …highsource · 2026-08-18 · 75%

Pricing

AttributeValueEvidence
Modelcommercialmediumsource · 2026-09-04 · 60%
Free tierYesmediumsource · 2026-08-18 · 60%
Price levelunknownmediumsource · 2026-09-04 · 60%
TransparentNomediumsource · 2026-09-04 · 60%

Security

AttributeValueEvidence
GdprYeshighsource · 2026-08-18 · 75%
Iso27001Yeshighsource · 2026-08-18 · 75%
Soc2Yeshighsource · 2026-08-18 · 75%
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For the makers of Whatfix

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Last updated . Canonical URI: https://www.vioscale.ai/software/whatfix.