Appcues

Platform for creating triggered in-app messages to guide users through onboarding and reduce churn

Also known as
appcues

Available worldwide · Popular in: US, EU

What is Appcues?

Appcues enables businesses to build and deploy contextual in-app messages based on user behavior. It provides a no-code builder for creating modals and messages that guide users through onboarding, promote feature adoption, and improve retention.

Independently observed

Appcues pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
SubscriptionFree tier

Subscription-based pricing scaled to monthly active users, number of installations, and published experiences. Free trial available without credit card.

Start

-

Building around your first big win

published_experiences
100
reporting_history_months
36
  • 100 published experiences
  • 36 months of reporting history
  • Priority support and services support
  • All experience types, features, and integrations included

Spark

-

Built for small teams ready to ship first in-app experiences

What Appcues does

The capabilities that matter for digital adoption platforms, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Capabilities
Interactive dom element targeting walkthroughs
-
No code visual builder chrome extension
-
In app user onboarding checklists
-
Nps and in app survey collection
✓
User drop off and completion analytics
-
Knowledge base help widget embed
-
Amplitude mixpanel analytics sync
-
Salesforce hubspot CRM sync
-
Zendesk intercom helpdesk sync
-
SOC2 type ii
-
ISO 27001
-
Pricing model
-
Independently observed

Platform & deployment

Independently observed
Platforms
  • Web
Deployment
  • Cloud / SaaS

Integrations (2)

Independently observed
  • ActiveCampaign
  • Zapier

Appcues FAQ

Common questions about Appcues, answered from independent, dated evidence.

What is Appcues?

A tool that enables companies to create and distribute targeted messages, surveys, guides, and promotional content directly within their products. It includes AI-powered authoring capabilities, user behavior segmentation, analytics, and recommendations to optimize onboarding and feature awareness. It is indexed under Digital Adoption Platforms.

Source: https://www.appcues.com

Is Appcues free?

Appcues offers a free tier, so you can start without paying. Paid plans are also available: Start and Spark. Pricing changes often, so verify at source before relying on it.

Source: https://www.appcues.com/pricing

What platforms does Appcues support?

We have confirmed browser-based access to Appcues. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.

Source: https://www.appcues.com

Can Appcues be self-hosted?

We have only confirmed a cloud / SaaS deployment for Appcues, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.

Source: https://www.appcues.com/pricing

What security certifications does Appcues have?

We have independently confirmed SOC 2 and GDPR for Appcues. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Appcues not holding them. Always confirm compliance directly before you rely on it.

Source: https://www.appcues.com/pricing

Where is Appcues available?

Appcues is available worldwide. Its primary markets are the United States and the EU.

Source: https://www.appcues.com/pricing

Appcues alternatives

Other digital adoption platforms we track, ranked by the same independent score.

All Appcues alternatives, ranked →

Compare Appcues

Side by side against other digital adoption platforms, attribute by attribute, with a source on every value.

Independent · unbought · dated

The vioscaleAI score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Appcues, not the verdict.

Balanced composite 40 / 100
medium · 70%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Price level800.054.2✓
Security posture500.073.7✓
Pricing transparency250.082.1✓
Capabilities290.051.4✓
Integrations140.040.6✓
Reliability00.070.0-

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Content

AttributeValueEvidence
Faq6 itemsmediumsource · 2026-09-10 · 63%

Features

AttributeValueEvidence
CapabilitiesNps and in app survey collectionmediumsource · 2026-09-06 · 60%

Integrations

AttributeValueEvidence
Count2mediumsource · 2026-08-19 · 60%

Market

AttributeValueEvidence
AvailabilityPrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: …highsource · 2026-08-19 · 75%

Pricing

AttributeValueEvidence
Free tierYesmediumsource · 2026-08-19 · 60%
Modelfreemiummediumsource · 2026-08-19 · 60%
Price levellowmediumsource · 2026-08-19 · 60%
TransparentNomediumsource · 2026-08-19 · 60%

Security

AttributeValueEvidence
Disclosure policyYesmediumsource · 2026-08-19 · 60%
GdprYeshighsource · 2026-08-19 · 75%
Soc2Yesmediumsource · 2026-08-19 · 60%
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Last updated . Canonical URI: https://www.vioscale.ai/software/appcues.