Comparison

UserGuiding vs Whatfix

On the evidence we track, UserGuiding leads this comparison with a composite score of 68/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
UserGuiding68
Whatfix50
Score
Vioscale score
UserGuiding68 / 100low · 41%updating
Whatfix50 / 100low · 43%updating
Pricing
Free tier
UserGuiding
Whatfix
Model
UserGuidingfreemium
Whatfixfreemium
Price level
UserGuidinghigh
Whatfixlow
Starting price
UserGuiding$174
Whatfix
Transparent
UserGuiding
Whatfix
Integrations
Count
UserGuiding12
Whatfix7
Security
Gdpr
UserGuiding
Whatfix
Hipaa
UserGuiding
Whatfix
Iso27001
UserGuiding
Whatfix
Soc2
UserGuiding
Whatfix
Market

Capabilities

Feature-by-feature on the axes that matter for digital adoption platforms. “-” means undocumented, not absent.

Capabilities
Interactive dom element targeting walkthroughs
UserGuiding-
Whatfix-
No code visual builder chrome extension
UserGuiding-
Whatfix-
In app user onboarding checklists
UserGuiding-
Whatfix-
Nps and in app survey collection
UserGuiding-
Whatfix-
User drop off and completion analytics
UserGuiding-
Whatfix-
Knowledge base help widget embed
UserGuiding-
Whatfix-
Amplitude mixpanel analytics sync
UserGuiding-
Whatfix-
Salesforce hubspot CRM sync
UserGuiding-
Whatfix-
Zendesk intercom helpdesk sync
UserGuiding-
Whatfix-
SOC2 type ii
UserGuiding-
Whatfix-
ISO 27001
UserGuiding-
Whatfix-
Pricing model
UserGuiding-
Whatfix-

What each one is

The product in its own terms, so the numbers below have context.

UserGuiding

Leader

A SaaS tool that helps product teams create interactive walkthroughs, onboarding flows, surveys, and knowledge bases to guide users through web applications. Uses no-code visual builders and integrates with analytics and communication tools to reduce support load and improve feature adoption.

Independently observed

Whatfix

A digital adoption platform designed to help enterprises improve user proficiency and maximize software ROI. It provides in-app guidance, hands-on training simulations, and detailed engagement analytics across web, desktop, and mobile applications.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

UserGuiding

Leader
from $174/moSubscriptionFree tier14-day trial

From $174/mo annually (Starter). Free 14-day trial. 30-day money-back guarantee.

  • Starter$174/mo when billed annually (save $900/year)
    • All Adoption Features + AI Assistant
    • All In-App Onboarding Experiences
    • Surveys & NPS with AI Insights
    • Analytics Reporting & Segmentation
    • Knowledge Base & Product Updates
    • +6 more
  • Growth$349/mo when billed annually (save $1,800/year)
    • Everything in Starter +
    • No-Code Event Tracking
    • Advanced Analytics Reporting
    • Private Knowledge Base & Product Updates
    • Feature Request & Roadmap
    • +8 more
  • EnterpriseContact sales
    • Everything in Growth +
    • Custom MAU
    • Unlimited Onboarding Experiences
    • Migration Support
    • Security Audit & Compliance
    • +5 more
as of verify ↗

Whatfix

SubscriptionFree tier

Subscription model with flat fees plus per-user licensing; free tier available for Product Analytics

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
UserGuiding
Whatfix
Deployment
Cloud / SaaS
UserGuiding
Whatfix
Self-hosted
UserGuiding
Whatfix
On-premise
UserGuiding
Whatfix

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (4)
  • Amplitude
  • Mixpanel
  • Salesforce
  • Segment

UserGuiding

Leader
12 total - 8 not shared
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Slack
  • Webhook
  • Woopra
  • UserGuiding MCP
Independently observed

Whatfix

7 total - 3 not shared
  • Google Cloud Platform
  • Anthropic
  • Cloudflare
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.