vioscaleAI
Comparison

UserGuiding vs Whatfix

On the evidence we track, UserGuiding leads this comparison with a composite score of 66/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

UserGuiding full profile →Whatfix full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★UserGuiding66
Whatfix50
Score
vioscaleAI score
UserGuiding66 / 100medium · 74%
Whatfix50 / 100medium · 55%
Pricing
Free tier
UserGuiding✗
Whatfix✓
Model
UserGuidingcommercial
Whatfixcommercial
Price level
UserGuidinghigh
Whatfixunknown
Starting price
UserGuiding$900
Whatfix–
Transparent
UserGuiding✓
Whatfix✗
Integrations
Count
UserGuiding12
Whatfix7
Security
Gdpr
UserGuiding✓
Whatfix✓
Hipaa
UserGuiding✓
Whatfix–
Iso27001
UserGuiding✓
Whatfix✓
Soc2
UserGuiding✓
Whatfix✓
Market
Availability
Content
Faq
UserGuiding6 items
Whatfix7 items

Capabilities

Feature-by-feature on the axes that matter for digital adoption platforms. “-” means undocumented, not absent.

Capabilities
Interactive dom element targeting walkthroughs
UserGuiding✓
Whatfix✓
No code visual builder chrome extension
UserGuiding✓
Whatfix-
In app user onboarding checklists
UserGuiding✓
Whatfix✓
Nps and in app survey collection
UserGuiding✓
Whatfix✓
User drop off and completion analytics
UserGuiding✓
Whatfix✓
Knowledge base help widget embed
UserGuiding✓
Whatfix✓
Amplitude mixpanel analytics sync
UserGuiding✓
Whatfix✓
Salesforce hubspot CRM sync
UserGuiding✓
Whatfix-
Zendesk intercom helpdesk sync
UserGuiding✓
Whatfix-
SOC2 type ii
UserGuiding✓
Whatfix-
ISO 27001
UserGuiding-
Whatfix-
Pricing model
UserGuidingMonthly active users mau
WhatfixMonthly active users mau

What each one is

The product in its own terms, so the numbers below have context.

UserGuiding

Leader

A no-code platform for building in-app user onboarding experiences, surveys, and knowledge bases. Teams use it to deliver contextual guidance to users within their web applications without requiring development work.

Independently observed

Whatfix

Whatfix helps organizations guide users through discovering and learning new application features using interactive walkthroughs, task lists, and targeted tips. It includes analytics to track feature adoption, identify where users get stuck, and measure the effectiveness of guidance interventions.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

UserGuiding

Leader
from $900/moSubscription14-day trial

From $900/month billed annually. 14-day free trial, no credit card required.

  • Starter$900/month billed annually, up to 2,000 MAU
    • Customizable In App Surveys
    • All In-App Onboarding Experiences + AI Assistant
    • Surveys & NPS with AI Insights
    • Analytics Reporting & Segmentation
    • Knowledge Base & Product Updates
  • Growth$1,800/month billed annually
    • No-Code Event Tracking
    • Advanced Analytics Reporting
    • Private Knowledge Base & Product Updates
    • Localization & Auto-Translate
    • Team Member Role Management
    • +1 more
  • EnterpriseContact sales
    • Unlimited Onboarding Experiences
    • Migration Support
    • Security Audit & Compliance
    • Custom Contract & SLA
    • SAML SSO & Team Member Activity Logs
    • +2 more
as of verify ↗

Whatfix

Hybrid
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
UserGuiding✓
Whatfix✓
Deployment
Cloud / SaaS
UserGuiding✓
Whatfix✗
Self-hosted
UserGuiding✗
Whatfix✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (4)
  • Amplitude
  • Mixpanel
  • Salesforce
  • Segment

UserGuiding

Leader
12 total - 8 not shared
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Slack
  • Webhook
  • Woopra
  • UserGuiding MCP
Independently observed

Whatfix

7 total - 3 not shared
  • Google Cloud Platform
  • Anthropic
  • Cloudflare
Independently observed
Still deciding?

UserGuiding or Whatfix: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.