vioscaleAI
Comparison

Shepherd.js vs UserGuiding

On the evidence we track, UserGuiding leads this comparison with a composite score of 66/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Shepherd.js full profile →UserGuiding full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Shepherd.js52
★UserGuiding66
Score
vioscaleAI score
Shepherd.js52 / 100low · 47%
UserGuiding66 / 100medium · 74%
Pricing
Free tier
Shepherd.js–
UserGuiding✗
Model
Shepherd.js–
UserGuidingcommercial
Price level
Shepherd.js–
UserGuidinghigh
Starting price
Shepherd.js–
UserGuiding$900
Transparent
Shepherd.js–
UserGuiding✓
Integrations
Count
Shepherd.js–
UserGuiding12
Security
Gdpr
Shepherd.js–
UserGuiding✓
Hipaa
Shepherd.js–
UserGuiding✓
Iso27001
Shepherd.js–
UserGuiding✓
Scorecard
Shepherd.js4.3
UserGuiding–
Soc2
Shepherd.js–
UserGuiding✓
Vulnerabilities
Adoption
Dependent repos
Shepherd.js834
UserGuiding–
Github stars
Shepherd.js13,814
UserGuiding–
Activity
Commits last 30d
Shepherd.js16
UserGuiding–
Release
Cadence days
Shepherd.js14
UserGuiding–
History
Shepherd.js20 items
UserGuiding–
Language
Primary
Shepherd.jsJavaScript
UserGuiding–
Market
Availability
Shepherd.js–
UserGuidingAvailable worldwide
Content
Faq
Shepherd.js–
UserGuiding6 items

Capabilities

Feature-by-feature on the axes that matter for digital adoption platforms. “-” means undocumented, not absent.

Capabilities
Interactive dom element targeting walkthroughs
Shepherd.js✓
UserGuiding✓
No code visual builder chrome extension
Shepherd.js-
UserGuiding✓
In app user onboarding checklists
Shepherd.js✓
UserGuiding✓
Nps and in app survey collection
Shepherd.js-
UserGuiding✓
User drop off and completion analytics
Shepherd.js-
UserGuiding✓
Knowledge base help widget embed
Shepherd.js-
UserGuiding✓
Amplitude mixpanel analytics sync
Shepherd.js-
UserGuiding✓
Salesforce hubspot CRM sync
Shepherd.js-
UserGuiding✓
Zendesk intercom helpdesk sync
Shepherd.js-
UserGuiding✓
SOC2 type ii
Shepherd.js-
UserGuiding✓
ISO 27001
Shepherd.js-
UserGuiding-
Pricing model
Shepherd.js-
UserGuidingMonthly active users mau

What each one is

The product in its own terms, so the numbers below have context.

Shepherd.js

A JavaScript library for building guided tours and onboarding experiences within web applications. Emphasizes accessibility, framework compatibility (React, Angular, Vue, Ember), and customizable styling.

Independently observed

UserGuiding

Leader

A no-code platform for building in-app user onboarding experiences, surveys, and knowledge bases. Teams use it to deliver contextual guidance to users within their web applications without requiring development work.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Shepherd.js

Pricing not documented yet.

UserGuiding

Leader
from $900/moSubscription14-day trial

From $900/month billed annually. 14-day free trial, no credit card required.

  • Starter$900/month billed annually, up to 2,000 MAU
    • Customizable In App Surveys
    • All In-App Onboarding Experiences + AI Assistant
    • Surveys & NPS with AI Insights
    • Analytics Reporting & Segmentation
    • Knowledge Base & Product Updates
  • Growth$1,800/month billed annually
    • No-Code Event Tracking
    • Advanced Analytics Reporting
    • Private Knowledge Base & Product Updates
    • Localization & Auto-Translate
    • Team Member Role Management
    • +1 more
  • EnterpriseContact sales
    • Unlimited Onboarding Experiences
    • Migration Support
    • Security Audit & Compliance
    • Custom Contract & SLA
    • SAML SSO & Team Member Activity Logs
    • +2 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Shepherd.js✓
UserGuiding✓
Deployment
Cloud / SaaS
Shepherd.js–
UserGuiding✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Shepherd.js

Not documented yet.

UserGuiding

Leader
12 total
  • Amplitude
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Mixpanel
  • Salesforce
  • Segment
  • Slack
  • Webhook
  • Woopra
  • UserGuiding MCP
Independently observed
Still deciding?

Shepherd.js or UserGuiding: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.