Stonly
In-app help guides and customer support for websites and mobile applications
- Also known as
- stonly
Available worldwide · Popular in: US
What is Stonly?
A no-code platform that embeds interactive guides, tutorials, and customer support directly into web and mobile applications, with targeting and segmentation to deliver personalized help to users.
Stonly pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free Basic plan with 400 guide views/mo. Small Business and Enterprise plans available; pricing not displayed.
Basic
FreeFree tier retained after trial expires
- guide_views
- 400/mo
- team_members
- 1
- published_guides
- 5
- 400 guide views per month
- 5 published guides
- 1 team member
- Single language guides
Small Business
Contact salesSelf-serve support for companies under 100 employees
- Unlimited guides and tours
- 5 team members
Enterprise
Contact salesCustom plans for managing critical knowledge at scale
- Help desk integrations
- AI Agents
- Automations
- SSO
- Private knowledge bases
- Unlimited guide views and team members
- Unlimited guides and Knowledge Bases
- Unlimited triggers
- Full-path analytics
- Versioning
- Custom branding
- Targeting using user data
- Auto-translate guides
- Advanced team rights management
- White label options
- Priority support
- Dedicated customer success
- Security review
What Stonly does
The capabilities that matter for digital adoption platforms, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Interactive dom element targeting walkthroughs
- ✓
- No code visual builder chrome extension
- -
- In app user onboarding checklists
- ✓
- Nps and in app survey collection
- ✓
- User drop off and completion analytics
- ✓
- Knowledge base help widget embed
- ✓
- Amplitude mixpanel analytics sync
- -
- Salesforce hubspot CRM sync
- -
- Zendesk intercom helpdesk sync
- -
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- -
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (41)
Independently observed- Zendesk
- Salesforce
- Freshworks
- ServiceNow
- Airtable
- Amazon Connect
- Amplitude
- Crisp Chat
- Databricks
- Front
- Genesys
- Google Analytics
- Google Drive
- Gorgias
- Heap
- Help Scout
- Helpshift
- HubSpot
- Intercom
- Jira
- Livechat
- Looker
- Magento
- Microsoft Dynamics
- PagerDuty
- Pipedrive
- Shopify
- Slack
- Smartsheet
- Sprinklr
- Stripe
- Talkdesk
- WooCommerce
- WordPress
- Zapier
- Zoho
- Segment
- Freshpaint
- Rudderstack
- Freshdesk
Stonly FAQ
Common questions about Stonly, answered from independent, dated evidence.
What is Stonly?
Stonly is a knowledge management system for customer service teams that combines interactive in-app guides, AI-powered agent assistance, and content personalization to reduce support tickets and improve customer resolution rates. It is indexed under Digital Adoption Platforms.
Source: https://stonly.com/pricing
How much does Stonly cost?
Stonly does not publish its prices. Pricing is quoted on request, across 3 plans (Basic, Small Business and Enterprise), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.
Source: https://stonly.com/pricing
What platforms does Stonly support?
We have confirmed browser-based access to Stonly. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://stonly.com/pricing
Can Stonly be self-hosted?
We have only confirmed a cloud / SaaS deployment for Stonly, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://stonly.com/pricing
What does Stonly integrate with?
We have confirmed 41 integrations for Stonly, including Zendesk, Salesforce, Freshworks, ServiceNow, Airtable, Amazon Connect, Amplitude and Crisp Chat, plus 33 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://stonly.com/pricing
Where is Stonly available?
Stonly is available worldwide. Its primary market is the United States.
Source: https://stonly.com/pricing
Stonly alternatives
Other digital adoption platforms we track, ranked by the same independent score.
- ChameleonAn AI-powered platform for building and optimizing in-app user guidancehigh · 75%
- UserGuidingCreate in-app onboarding guides and user surveys without coding.medium · 74%
- Shepherd.jslow · 47%
- Intro.jsA lightweight JavaScript library for building interactive product tours and user onboardingmedium · 51%
- WhatfixDigital adoption platform that guides users through applications with in-app walkthroughs and analyticsmedium · 55%
- Driver.jsJavaScript library for creating interactive product tours and UI element highlightingmedium · 59%
Compare Stonly
Side by side against other digital adoption platforms, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Stonly, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Capabilities | 75 | 0.05 | 3.6 | ✓ |
| Pricing transparency | 25 | 0.08 | 2.1 | ✓ |
| Integrations | 47 | 0.04 | 1.9 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
| Security posture | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 58% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Knowledge base help widget embed, Nps and in app survey collection, In app user onboarding checklists, User drop off and completion analytics, Interactive dom element targeting walkthroughs | mediumsource · 2026-10-15 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 42 | mediumsource · 2026-08-20 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-08-20 · 50% |
Pricing
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