Comparison

Appcues vs UserGuiding

On the evidence we track, UserGuiding leads this comparison with a composite score of 66/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Appcues40
★UserGuiding66
Score
vioscaleAI score
Appcues40 / 100medium · 70%
UserGuiding66 / 100medium · 74%
Pricing
Free tier
Appcues✓
UserGuiding✗
Model
Appcuesfreemium
UserGuidingcommercial
Price level
Appcueslow
UserGuidinghigh
Starting price
Appcues–
UserGuiding$900
Transparent
Appcues✗
UserGuiding✓
Integrations
Count
Appcues2
UserGuiding12
Security
Disclosure policy
Appcues✓
UserGuiding–
Gdpr
Appcues✓
UserGuiding✓
Hipaa
Appcues–
UserGuiding✓
Iso27001
Appcues–
UserGuiding✓
Soc2
Appcues✓
UserGuiding✓
Content
Faq
Appcues6 items
UserGuiding6 items

Capabilities

Feature-by-feature on the axes that matter for digital adoption platforms. “-” means undocumented, not absent.

Capabilities
Interactive dom element targeting walkthroughs
Appcues-
UserGuiding✓
No code visual builder chrome extension
Appcues-
UserGuiding✓
In app user onboarding checklists
Appcues-
UserGuiding✓
Nps and in app survey collection
Appcues✓
UserGuiding✓
User drop off and completion analytics
Appcues-
UserGuiding✓
Knowledge base help widget embed
Appcues-
UserGuiding✓
Amplitude mixpanel analytics sync
Appcues-
UserGuiding✓
Salesforce hubspot CRM sync
Appcues-
UserGuiding✓
Zendesk intercom helpdesk sync
Appcues-
UserGuiding✓
SOC2 type ii
Appcues-
UserGuiding✓
ISO 27001
Appcues-
UserGuiding-
Pricing model
Appcues-
UserGuidingMonthly active users mau

What each one is

The product in its own terms, so the numbers below have context.

Appcues

Appcues enables businesses to build and deploy contextual in-app messages based on user behavior. It provides a no-code builder for creating modals and messages that guide users through onboarding, promote feature adoption, and improve retention.

Independently observed

UserGuiding

Leader

A no-code platform for building in-app user onboarding experiences, surveys, and knowledge bases. Teams use it to deliver contextual guidance to users within their web applications without requiring development work.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Appcues

SubscriptionFree tier

Subscription-based pricing scaled to monthly active users, number of installations, and published experiences. Free trial available without credit card.

  • Start-
    • 100 published experiences
    • 36 months of reporting history
    • Priority support and services support
    • All experience types, features, and integrations included
  • Spark-
as of verify ↗

UserGuiding

Leader
from $900/moSubscription14-day trial

From $900/month billed annually. 14-day free trial, no credit card required.

  • Starter$900/month billed annually, up to 2,000 MAU
    • Customizable In App Surveys
    • All In-App Onboarding Experiences + AI Assistant
    • Surveys & NPS with AI Insights
    • Analytics Reporting & Segmentation
    • Knowledge Base & Product Updates
  • Growth$1,800/month billed annually
    • No-Code Event Tracking
    • Advanced Analytics Reporting
    • Private Knowledge Base & Product Updates
    • Localization & Auto-Translate
    • Team Member Role Management
    • +1 more
  • EnterpriseContact sales
    • Unlimited Onboarding Experiences
    • Migration Support
    • Security Audit & Compliance
    • Custom Contract & SLA
    • SAML SSO & Team Member Activity Logs
    • +2 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Appcues✓
UserGuiding✓
Deployment
Cloud / SaaS
Appcues✓
UserGuiding✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Appcues

2 total
  • ActiveCampaign
  • Zapier
Independently observed

UserGuiding

Leader
12 total
  • Amplitude
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Mixpanel
  • Salesforce
  • Segment
  • Slack
  • Webhook
  • Woopra
  • UserGuiding MCP
Independently observed
Still deciding?

Appcues or UserGuiding: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.