Available worldwide

What is Hotjar?

Hotjar is a web analytics platform offering session replay, heatmaps, funnels, surveys, and user testing tools to help understand and optimize website and app user behavior.

Independently observed

Hotjar pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
from €39/moSubscriptionFree tier

Free tier available. Growth plan from €39/month billed annually or €49/month.

Free

Free
Free

A simple way to get started

projects
1
monthly_sessions
200k
surveys_per_month
100
  • Session Replays
  • Heatmaps
  • Funnels
  • Error & performance monitoring
  • Basic surveys
  • Connect with LLMs (MCP)

Growth

€49/month or €39/month billed annually

Optimize experiences to boost engagement and conversion. Most popular

projects
3
data_access_months
13
  • Everything in Free
  • Zone-based heatmaps
  • Journey analysis
  • Impact quantification
  • Sense Chat & AI summaries
  • Sense Analyst lite (Beta)

What Hotjar does

The capabilities that matter for product analytics software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Core
Analytics scope
Web analytics
Capture
Autocapture (no-code event capture)
Analyses
Funnels
Retention / cohort analysis
-
Paths / user journeys
Session replay
Experimentation
A/B testing & experimentation
Feature flags built-in
-
Data
Warehouse-native / BYODB
-
Deployment
Self-hostable / OSS core
-
Pricing
Free tier
Compliance
EU data residency option
-
SDKs
Server-side + mobile SDK coverage
Independently observed

Platform & deployment

Independently observed
Platforms
  • iOS
  • Web
  • Android
Deployment
  • Cloud / SaaS

Integrations (3)

Independently observed
  • ChatGPT
  • Claude
  • Copilot

Hotjar alternatives

Other product analytics software we track, ranked by the same independent score.

Independent · unbought · dated

The Vioscale score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Hotjar, not the verdict.

Balanced composite 66 / 100
medium · 52%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Capabilities870.1916.2
Pricing Transparency1000.099.4
Reliability500.073.5
Price Level500.062.9
Integrations170.101.8
Security Posture100.070.0-

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Features

AttributeValueEvidence
Capabilities{"funnels":true,"free_tier":true,"ab_testing":true,"autocapture":true,"sdk_coverage":true,"paths_journeys":true,"session_replay":true,"analytics_scope":"web_analytics"}mediumsource · 2026-08-05 · 60%

Integrations

AttributeValueEvidence
Count3mediumsource · 2026-08-05 · 60%

Market

AttributeValueEvidence
Availability{"hqCountry":"GB","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}highsource · 2026-08-05 · 75%

Pricing

AttributeValueEvidence
Free tierYesmediumsource · 2026-08-05 · 60%
Modelcommercialmediumsource · 2026-08-05 · 70%
Price levelmidmediumsource · 2026-08-05 · 60%
Starting gbp39mediumsource · 2026-08-05 · 60%
TransparentYesmediumsource · 2026-08-05 · 60%

Reliability

AttributeValueEvidence
Status pageYesmediumsource · 2026-08-05 · 60%

Security

AttributeValueEvidence
GdprYeshighsource · 2026-08-05 · 75%
Disclosure policyYesmediumsource · 2026-08-05 · 60%