Comparison

Hotjar vs Mixpanel

On the evidence we track, Mixpanel leads this comparison with a composite score of 77/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Hotjar60
★Mixpanel77
Score
vioscaleAI score
Hotjar60 / 100medium · 73%
Mixpanel77 / 100medium · 74%
Pricing
Free tier
Hotjar✓
Mixpanel✓
Model
Hotjarfreemium
Mixpanelfreemium
Price level
Hotjarlow
Mixpanellow
Starting price
Hotjar–
Mixpanel$120
Transparent
Hotjar✗
Mixpanel✓
Integrations
Count
Hotjar100
Mixpanel28
Security
Certifications
Disclosure policy
Hotjar✓
Mixpanel✓
Gdpr
Hotjar✓
Mixpanel✓
Hipaa
Hotjar–
Mixpanel✓
Iso27001
Hotjar✓
Mixpanel✓
Soc2
Hotjar✓
Mixpanel✓
Reliability
Status page
Hotjar✓
Mixpanel✓
Release
Cadence days
Hotjar–
Mixpanel30
Content
Faq
Hotjar6 items
Mixpanel8 items

Capabilities

Feature-by-feature on the axes that matter for product analytics software. “-” means undocumented, not absent.

Core
Analytics scope
HotjarProduct analytics
MixpanelProduct analytics
Capture
Autocapture (no-code event capture)
Hotjar✓
Mixpanel✗
Analyses
Funnels
Hotjar✓
Mixpanel✓
Retention / cohort analysis
Hotjar✓
Mixpanel✓
Paths / user journeys
Hotjar✓
Mixpanel✓
Session replay
Hotjar✓
Mixpanel✓
Experimentation
A/B testing & experimentation
Hotjar✓
Mixpanel✓
Feature flags built-in
Hotjar-
Mixpanel✓
Data
Warehouse-native / BYODB
Hotjar✓
Mixpanel✓
Deployment
Self-hostable / OSS core
Hotjar✗
Mixpanel✗
Pricing
Free tier
Hotjar✓
Mixpanel✓
Compliance
EU data residency option
Hotjar-
Mixpanel✓
SDKs
Server-side + mobile SDK coverage
Hotjar✓
Mixpanel✓

What each one is

The product in its own terms, so the numbers below have context.

Hotjar

Combines heatmaps, session replay, surveys, and error monitoring to help teams understand user journeys and resolve conversion issues.

Independently observed

Mixpanel

Leader

A data analytics solution designed to help teams understand how their products are performing through event tracking, user journey analysis, and behavioral insights. Includes built-in experimentation and feature management capabilities.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Hotjar

HybridFree tier15-day trial

Free plan with 200k sessions/month. Growth plan available with 15-day trial.

  • FreeFree
as of verify ↗

Mixpanel

Leader
SubscriptionFree tier

Free tier available; Growth plan with annual billing

  • FreeFree
    • Experiments
    • Feature flags
  • Growth-
    • Data import/export API access
    • Up to 5 sheets
    • Flutter SDKs (Android, iOS, macOS)
    • CDP integration (Segment, mParticle)
    • Sampling configuration
    • +7 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Hotjar✓
Mixpanel✓
iOS
Hotjar✗
Mixpanel✓
Android
Hotjar✗
Mixpanel✓
macOS
Hotjar✗
Mixpanel✓
Deployment
Cloud / SaaS
Hotjar✓
Mixpanel✓
Hybrid
Hotjar✗
Mixpanel✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (8)
  • Slack
  • Jira
  • Shopify
  • Snowflake
  • Asana
  • Trello
  • ChatGPT
  • Claude

Hotjar

14 total - 6 not shared
  • Unbounce
  • AWS
  • Microsoft Azure
  • Linear
  • Microsoft Copilot
  • Dust
Independently observed

Mixpanel

Leader
37 total - 29 not shared
  • Eppo
  • Fivetran
  • Conduit
  • Tenjin
  • BEEM
  • Marketo
  • Mailchimp
  • Segment
  • Google Analytics
  • Heap
  • Salesforce
  • Zendesk
  • Intercom
  • Xero
  • QuickBooks
  • WooCommerce
  • Amazon
  • Freshbooks
  • Amplitude
  • Pendo
  • PostHog
  • Fullstory
  • Adobe Analytics
  • Statsig
  • +5 more
Independently observed
Still deciding?

Hotjar or Mixpanel: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.