Available worldwide · Popular in: US
What is Heap?
Product analytics platform providing automatic event tracking, user journey mapping, session replay, and AI-powered insights for funnel optimization and product adoption.
Heap pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free tier with 10k monthly sessions. Growth, Pro, and Premier plans with custom session-based pricing.
Free
FreeCore analytics charts, unlimited enrichment, 6 months data history, SSO
- monthly_sessions
- 10k
- Core analytics charts
- Unlimited enrichment sources
- Guides integrations
- 6 months data history
- SSO
Growth
All Free features plus Sense AI, unlimited users, chart customization, 12 months history
- All Free features
- Sense Contentsquare's AI
- Unlimited users & reports
- Chart customization
- CSV exports
- 12 months data history
- Email support
Pro
Contact salesAll Growth features plus account analytics, engagement matrix, report alerts
- All Growth features
- Account analytics
- Engagement matrix
- Report alerts
- Session Replay (add-on)
- Standard support
Premier
Contact salesAll Pro features plus data warehouse integration, behavioral targeting, advanced permissions, dedicated CSM
- All Pro features
- Data warehouse integration
- Behavioral targeting
- Unlimited projects
- Advanced user permissions
- Dedicated CSM
- Session Replay (add-on)
- Region-specific storage
Add-ons
- Session Replay
What Heap does
The capabilities that matter for product analytics software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Analytics scope
- Product analytics
- Autocapture (no-code event capture)
- ✓
- Funnels
- ✓
- Retention / cohort analysis
- ✓
- Paths / user journeys
- ✓
- Session replay
- ✓
- A/B testing & experimentation
- -
- Feature flags built-in
- -
- Warehouse-native / BYODB
- ✓
- Self-hostable / OSS core
- ✗
- Free tier
- ✓
- EU data residency option
- ✓
- Server-side + mobile SDK coverage
- ✓
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Heap alternatives
Other product analytics software we track, ranked by the same independent score.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Heap, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Capabilities | 96 | 0.19 | 18.0 | ✓ |
| Pricing Transparency | 80 | 0.09 | 7.5 | ✓ |
| Security Posture | 75 | 0.07 | 5.3 | ✓ |
| Price Level | 80 | 0.06 | 4.6 | ✓ |
| Reliability | 50 | 0.07 | 3.5 | ✓ |
| Integrations | 0 | 0.10 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | {"funnels":true,"free_tier":true,"autocapture":true,"sdk_coverage":true,"self_hostable":false,"paths_journeys":true,"session_replay":true,"analytics_scope":"product_analytics","retention_cohort":true,"warehouse_native":true,"eu_data_residency":true} | mediumsource · 2026-08-05 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | {"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]} | highsource · 2026-08-05 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-05 · 60% |