# Hotjar

- **Canonical URI:** https://www.vioscale.ai/software/hotjar
- **Category:** Product Analytics Software
- **Homepage:** https://www.hotjar.com
- **Also known as:** hotjar
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-05T13:32:37.830Z

## Vioscale score

**65.8 / 100**, confidence 52% (medium).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.058 | 2.9 | ✓ |
| reliability | 50 | 0.07 | 3.5 | ✓ |
| capabilities | 86.7 | 0.187 | 16.2 | ✓ |
| integrations | 17.3 | 0.105 | 1.8 | ✓ |
| security_posture | 10 | 0.07 | 0 | - |
| pricing_transparency | 100 | 0.094 | 9.4 | ✓ |

## Pricing

_As of 2026-08-05, [verify at source](https://www.hotjar.com). Independently observed._

from €39/mo · Subscription · Free tier

> Free tier available. Growth plan from €39/month billed annually or €49/month.

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Free | Free | ✓ | - |
| Growth | €49/month or €39/month billed annually | - | - |

### Free

A simple way to get started

**Included limits:** projects: 1, monthly_sessions: 200k, surveys_per_month: 100

- Session Replays
- Heatmaps
- Funnels
- Error & performance monitoring
- Basic surveys
- Connect with LLMs (MCP)

### Growth

Optimize experiences to boost engagement and conversion. Most popular

**Included limits:** projects: 3, data_access_months: 13

- Everything in Free
- Zone-based heatmaps
- Journey analysis
- Impact quantification
- Sense Chat & AI summaries
- Sense Analyst lite (Beta)

## About

Hotjar is a web analytics platform offering session replay, heatmaps, funnels, surveys, and user testing tools to help understand and optimize website and app user behavior.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, Web, Android
- **Deployment:** Cloud / SaaS

## Integrations (3)

_Independently observed._

- ChatGPT
- Claude
- Copilot

## Capabilities

_The capabilities that matter for Product Analytics Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Core** | |
| Analytics scope | Web analytics |
| **Capture** | |
| Autocapture (no-code event capture) | ✓ |
| **Analyses** | |
| Funnels | ✓ |
| Retention / cohort analysis | - |
| Paths / user journeys | ✓ |
| **Experimentation** | |
| A/B testing & experimentation | ✓ |
| Feature flags built-in | - |
| **Analyses** | |
| Session replay | ✓ |
| **Data** | |
| Warehouse-native / BYODB | - |
| **Deployment** | |
| Self-hostable / OSS core | - |
| **Pricing** | |
| Free tier | ✓ |
| **Compliance** | |
| EU data residency option | - |
| **SDKs** | |
| Server-side + mobile SDK coverage | ✓ |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 3 | [link](https://www.hotjar.com) | 2026-08-05 | 60% (medium) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.hotjar.com) | 2026-08-05 | 60% (medium) |
| pricing.model | commercial | [link](https://www.hotjar.com) | 2026-08-05 | 70% (medium) |
| pricing.price_level | mid | [link](https://www.hotjar.com) | 2026-08-05 | 60% (medium) |
| pricing.starting_gbp | 39 | [link](https://www.hotjar.com) | 2026-08-05 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.hotjar.com) | 2026-08-05 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.hotjar.com) | 2026-08-05 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.hotjar.com/security) | 2026-08-05 | 75% (high) |
| security.disclosure_policy | yes | [link](https://www.hotjar.com) | 2026-08-05 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"GB","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.hotjar.com) | 2026-08-05 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/hotjar). Independent, evidence-based software intelligence. Cite the canonical URI.*