vioscaleAI
Product Analytics SoftwareUnclaimed

Pendo

A platform for understanding and improving how users adopt and experience your software

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Also known as
pendo

Available worldwide

What is Pendo?

A cloud-based product experience platform combining behavioral analytics, in-app guidance, session replay, and user feedback capabilities to help teams understand how users interact with their software and drive feature adoption

Independently observed

Pendo pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
SubscriptionFree tier30-day trial

Free tier available (Pendo Free up to 500 MAUs, plus open beta offerings). Paid plans at custom pricing based on monthly active users; volume discounts built in.

Novus

Free
Free

AI-native free product during open beta for teams shipping with AI

Pendo Free

Free
Free

Free-forever plan with product analytics, in-app guides, roadmaps, and NPS surveys; supports up to 500 monthly active users

Product Analytics

Contact sales
Contact sales

Core plan for understanding user journeys and taking action to improve adoption

Session Replay

Contact sales
Contact sales

For enterprises coordinating adoption across systems

Data Sync

Free
Free

New feature available in free beta

What Pendo does

The capabilities that matter for product analytics software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Core
Analytics scope
Product analytics
Capture
Autocapture (no-code event capture)
✓
Analyses
Funnels
-
Retention / cohort analysis
-
Paths / user journeys
✓
Session replay
✓
Experimentation
A/B testing & experimentation
-
Feature flags built-in
-
Data
Warehouse-native / BYODB
-
Deployment
Self-hostable / OSS core
✗
Pricing
Free tier
✓
Compliance
EU data residency option
-
SDKs
Server-side + mobile SDK coverage
✓
Independently observed

Platform & deployment

Independently observed
Platforms
  • Web
Deployment
  • Cloud / SaaS

Integrations (50)

Independently observed
  • Algolia
  • Amazon S3
  • BigQuery
  • Breadcrumbs
  • Calendly
  • Candu
  • Catalyst
  • ChurnZero
  • Confluence
  • Crowdin
  • DataGrail
  • Dataworkz
  • Domo
  • Drift
  • Figma
  • Fivetran
  • Fulcrum
  • G2
  • Gainsight
  • Google Cloud Storage
  • Help Scout
  • HelpDocs
  • HubSpot
  • Integrately
  • Intercom
  • Jira
  • Looker
  • Marketo
  • Microsoft Azure
  • Okta
  • Optimizely
  • Pano
  • Planhat
  • Qualtrics
  • Redshift
  • Salesforce
  • Segment
  • Slack
  • Snowflake
  • Swiftype
  • Tableau
  • Totango
  • Tray.io
  • TrustRadius
  • UserTesting
  • Voxpopme
  • Webhooks
  • WordPress
  • Workato
  • Zapier

Pendo FAQ

Common questions about Pendo, answered from independent, dated evidence.

What is Pendo?

A cloud-based product experience platform combining behavioral analytics, in-app guidance, session replay, and user feedback capabilities to help teams understand how users interact with their software and drive feature adoption It is indexed under Product Analytics Software.

Source: https://www.pendo.io/pricing/

How much does Pendo cost?

Pendo does not publish its prices. Pricing is quoted on request, across 5 plans (Novus, Pendo Free, Product Analytics and Session Replay), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.

Source: https://www.pendo.io/pricing/

What platforms does Pendo support?

We have confirmed browser-based access to Pendo. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.

Source: https://www.pendo.io/pricing/

Can Pendo be self-hosted?

We have only confirmed a cloud / SaaS deployment for Pendo, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.

Source: https://www.pendo.io/pricing/

What does Pendo integrate with?

We have confirmed 50 integrations for Pendo, including Algolia, Amazon S3, BigQuery, Breadcrumbs, Calendly, Candu, Catalyst and ChurnZero, plus 42 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.

Source: https://www.pendo.io/pricing/

What security certifications does Pendo have?

We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Pendo. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Pendo not holding them. Always confirm compliance directly before you rely on it.

Source: https://www.pendo.io/pricing/

Pendo alternatives

Other product analytics software we track, ranked by the same independent score.

All Pendo alternatives, ranked →

Compare Pendo

Side by side against other product analytics software, attribute by attribute, with a source on every value.

Independent · unbought · dated

The vioscaleAI score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Pendo, not the verdict.

Balanced composite 73 / 100
medium · 72%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Pricing transparency800.086.7✓
Security posture850.065.4✓
Price level800.054.2✓
Capabilities870.043.4✓
Reliability500.063.2✓
Integrations560.052.7✓

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Content

AttributeValueEvidence
Faq6 itemsmediumsource · 2026-09-10 · 60%

Features

AttributeValueEvidence
CapabilitiesHosting: cloud · Free tier: Yes · Api access: Yes · Sql editor: Yes · Autocapture: Yes · Sdk coverage: Yesmediumsource · 2026-09-04 · 60%

Integrations

AttributeValueEvidence
Count85mediumsource · 2026-09-04 · 60%

Market

AttributeValueEvidence
AvailabilityPrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: …mediumsource · 2026-09-04 · 50%

Pricing

AttributeValueEvidence
Free tierYesmediumsource · 2026-09-04 · 60%
Modelfreemiummediumsource · 2026-09-04 · 60%
Price levellowmediumsource · 2026-09-04 · 60%
TransparentYesmediumsource · 2026-09-04 · 60%

Reliability

AttributeValueEvidence
Status pageYesmediumsource · 2026-08-05 · 60%

Security

AttributeValueEvidence
Disclosure policyYesmediumsource · 2026-08-01 · 60%
GdprYesmediumsource · 2026-09-04 · 60%
HipaaYesmediumsource · 2026-09-04 · 60%
Soc2Yesmediumsource · 2026-09-04 · 60%
Iso27001Yesmediumsource · 2026-09-04 · 60%
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For the makers of Pendo

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