Available worldwide · Popular in: US
What is Pendo?
Product experience management platform that surfaces where users and AI agents struggle, with analytics, in-app guidance, and AI-driven insights to help teams turn experience gaps into business results.
Pendo pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free tier available (Novus beta and Free plan with 500 MAUs). Paid tiers use custom pricing based on Monthly Active Users with volume-based discounts. Add-ons for predictive analytics and agent monitoring available separately.
Novus
FreeAI agent that manages your product for you
- Continuous product monitoring
- Proactive recommendations in Slack
- AI-generated PRs
- Auto-instrumentation via GitHub
Free
Free- maus
- 500
- Product Analytics
- In-app Guides
- Sentiment (NPS surveys, Pendo branded)
- Data management & access
- Security
- Support
Base
Contact salesFor teams ready to scale with analytics and in-app guidance
- Product Analytics
- In-app Guides
- Data management & access
- Security
- Support
Core
Contact salesSee the full user journey and take quick action to improve it
- Product Analytics
- In-app Guides
- Session Replay
- Product Discovery
- Sentiment (NPS surveys)
- Journey Orchestration
- Data management & access
- Security
- Support
Ultimate
Contact salesFor enterprises and product leaders coordinating adoption across systems
- Product Analytics
- In-app Guides
- Session Replay
- Product Discovery
- Sentiment (NPS, PMF, CSAT surveys)
- Journey Orchestration
- Orchestrate
- Listen
- Data Sync
- Data management & access
- Security
- Support
Add-ons
- Predict
- Agent Analytics
What Pendo does
The capabilities that matter for product analytics software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Analytics scope
- Product analytics
- Autocapture (no-code event capture)
- ✓
- Funnels
- -
- Retention / cohort analysis
- -
- Paths / user journeys
- ✓
- Session replay
- ✓
- A/B testing & experimentation
- -
- Feature flags built-in
- -
- Warehouse-native / BYODB
- -
- Self-hostable / OSS core
- ✗
- Free tier
- ✓
- EU data residency option
- -
- Server-side + mobile SDK coverage
- -
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (9)
Independently observed- HubSpot
- Intercom
- Jira
- Marketo
- Okta
- Salesforce
- Segment
- Zendesk
- Algolia
Pendo alternatives
Other product analytics software we track, ranked by the same independent score.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Pendo, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Capabilities | 67 | 0.19 | 12.6 | ✓ |
| Integrations | 49 | 0.10 | 5.2 | ✓ |
| Price Level | 80 | 0.06 | 4.6 | ✓ |
| Security Posture | 60 | 0.07 | 4.2 | ✓ |
| Reliability | 50 | 0.07 | 3.5 | ✓ |
| Pricing Transparency | 25 | 0.09 | 2.4 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | {"free_tier":true,"autocapture":true,"self_hostable":false,"paths_journeys":true,"session_replay":true,"analytics_scope":"product_analytics"} | mediumsource · 2026-08-05 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 51 | mediumsource · 2026-08-05 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | {"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]} | highsource · 2026-08-05 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-05 · 60% |