Pendo
Analytics and guidance platform for understanding user behavior and driving feature adoption across applications and AI agents
- Also known as
- pendo
Available worldwide
What is Pendo?
A platform that tracks user behavior across web, mobile, and AI applications, providing analytics, guided in-app experiences, and user journey analysis to improve feature adoption and reduce time-to-value.
Pendo pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free tier (up to 500 MAUs). Usage-based pricing per monthly active user with volume discounts built in. Custom pricing for enterprise.
Pendo Free
FreeFree tier for up to 500 monthly active users with core analytics and guidance features
- mau
- 500
- Product analytics
- In-app guides
- Pendo-branded roadmaps
- Pendo-branded NPS surveys
Product Analytics Core
Contact salesFor teams who want full user journey visibility and quick action capability
Session Replay
Contact salesFor enterprises and product leaders coordinating adoption across systems
Novus
FreeAI-native free product for teams shipping with AI agents
- Continuous product monitoring
- Proactive recommendations in Slack
- Auto-instrumentation via GitHub
Add-ons
- Pendo AI
- Agent Analytics
What Pendo does
The capabilities that matter for product analytics software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Analytics scope
- Product analytics
- Autocapture (no-code event capture)
- ✓
- Funnels
- -
- Retention / cohort analysis
- -
- Paths / user journeys
- ✓
- Session replay
- ✓
- A/B testing & experimentation
- -
- Feature flags built-in
- -
- Warehouse-native / BYODB
- -
- Self-hostable / OSS core
- ✗
- Free tier
- ✓
- EU data residency option
- -
- Server-side + mobile SDK coverage
- ✓
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (51)
Independently observed- Zendesk
- Algolia
- Amazon S3
- BigQuery
- Breadcrumbs
- Calendly
- Candu
- Catalyst
- ChurnZero
- Confluence
- Crowdin
- DataGrail
- Dataworkz
- Domo
- Drift
- Figma
- Fivetran
- Fulcrum
- G2
- Gainsight
- Google Cloud Storage
- Help Scout
- HelpDocs
- HubSpot
- Integrately
- Intercom
- Jira
- Looker
- Marketo
- Microsoft Azure
- Okta
- Optimizely
- Pano
- Planhat
- Qualtrics
- Redshift
- Salesforce
- Segment
- Slack
- Snowflake
- Swiftype
- Tableau
- Totango
- Tray.io
- TrustRadius
- UserTesting
- Voxpopme
- Webhooks
- WordPress
- Workato
- Zapier
Security & compliance
Independently observed- SOC 2 Type II · Type IIactive
- GDPRactive
- HIPAAactive
- PCI DSSactive
Pendo FAQ
Common questions about Pendo, answered from independent, dated evidence.
What is Pendo?
A cloud-based product experience platform combining behavioral analytics, in-app guidance, session replay, and user feedback capabilities to help teams understand how users interact with their software and drive feature adoption It is indexed under Product Analytics Software.
Source: https://www.pendo.io/pricing/
How much does Pendo cost?
Pendo does not publish its prices. Pricing is quoted on request, across 5 plans (Novus, Pendo Free, Product Analytics and Session Replay), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.
Source: https://www.pendo.io/pricing/
What platforms does Pendo support?
We have confirmed browser-based access to Pendo. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://www.pendo.io/pricing/
Can Pendo be self-hosted?
We have only confirmed a cloud / SaaS deployment for Pendo, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.pendo.io/pricing/
What does Pendo integrate with?
We have confirmed 50 integrations for Pendo, including Algolia, Amazon S3, BigQuery, Breadcrumbs, Calendly, Candu, Catalyst and ChurnZero, plus 42 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.pendo.io/pricing/
What security certifications does Pendo have?
We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Pendo. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Pendo not holding them. Always confirm compliance directly before you rely on it.
Source: https://www.pendo.io/pricing/
Pendo alternatives
Other product analytics software we track, ranked by the same independent score.
- MixpanelProduct analytics platform that tracks user behavior across web and mobile applications to guide business decisionsmedium · 74%
- PostHogA unified platform for product analytics, experimentation, and observabilitymedium · 63%
- KubitQuery AI agent traces directly in your data warehouse to analyze behavior and performance without SDKslow · 37%
- HotjarAn analytics platform that reveals user behavior and feedback to optimize website and app experiences.medium · 73%
- ContentsquareAI-powered digital experience intelligence platform that identifies and fixes user friction pointsmedium · 74%
- Heapmedium · 70%
Compare Pendo
Side by side against other product analytics software, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Pendo, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 80 | 0.08 | 6.7 | ✓ |
| Security posture | 100 | 0.06 | 6.3 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Capabilities | 96 | 0.04 | 3.8 | ✓ |
| Reliability | 50 | 0.06 | 3.2 | ✓ |
| Integrations | 56 | 0.05 | 2.7 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Hosting: cloud · Free tier: Yes · Api access: Yes · Sql editor: Yes · Autocapture: Yes · Sdk coverage: Yes | mediumsource · 2026-09-23 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 85 | mediumsource · 2026-09-23 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: US · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-09-23 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-05 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Disclosure policy | Yes | mediumsource · 2026-08-01 · 60% |
| Gdpr | Yes | highsource · 2026-09-23 · 75% |
| Hipaa | Yes | highsource · 2026-09-23 · 75% |
| Soc2 | Yes | highsource · 2026-09-23 · 75% |
| Iso27001 | Yes | mediumsource · 2026-09-04 · 60% |
| Certifications | SOC 2 Type II, GDPR, HIPAA, PCI DSS | mediumsource · 2026-09-23 · 60% |
| Pci | Yes | highsource · 2026-09-23 · 75% |
| Trust center | https://www.pendo.io/digital-adoption/governance-compliance/ | mediumsource · 2026-09-23 · 60% |
Is Pendo the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Pendo against the rest of the product analytics software we index, using the same dated evidence weighted your way.
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