What is FullStory?

Behavioral data platform that captures real user interactions and provides analytics to help teams understand customer behavior, improve experience, and power AI systems.

Independently observed

FullStory pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
Subscription

Business

Contact sales
Contact sales

For companies that need deep product analytics and qualitative insights to grow with agility

  • Session Insights
  • StoryAI Summaries
  • Live Session Viewing
  • Developer Tools
  • Heatmaps
  • Scroll Maps
  • Click Maps
  • Session Replay
  • Tabbed Browsing
  • Session Summary Notes
  • Conversion Maps

Advanced

Contact sales
Contact sales

For organizations that need to discover trends, plan roadmaps, and improve funnels at scale

  • Session Insights
  • StoryAI Summaries
  • Live Session Viewing
  • Developer Tools
  • Heatmaps
  • Scroll Maps
  • Click Maps
  • Session Replay
  • Tabbed Browsing
  • Session Summary Notes
  • Conversion Maps

Enterprise

Contact sales
Contact sales

For data science and analytics teams to build predictive models or use data for GenAI and LLMs

  • Session Insights
  • StoryAI Summaries
  • Live Session Viewing
  • Developer Tools
  • Heatmaps
  • Scroll Maps
  • Click Maps
  • Session Replay
  • Tabbed Browsing
  • Session Summary Notes
  • Conversion Maps

Add-ons

  • Multi-Org Management
  • Mobile
  • Advantage Subscription
  • StoryAI
  • Guides and Surveys

What FullStory does

The capabilities that matter for product analytics software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Core
Analytics scope
Product analytics
Capture
Autocapture (no-code event capture)
Analyses
Funnels
Retention / cohort analysis
-
Paths / user journeys
Session replay
Experimentation
A/B testing & experimentation
-
Feature flags built-in
-
Data
Warehouse-native / BYODB
-
Deployment
Self-hostable / OSS core
-
Pricing
Free tier
-
Compliance
EU data residency option
-
SDKs
Server-side + mobile SDK coverage
Independently observed

Platform & deployment

Independently observed
Platforms
  • Web
Deployment
  • Cloud / SaaS

FullStory alternatives

Other product analytics software we track, ranked by the same independent score.

Independent · unbought · dated

The Vioscale score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for FullStory, not the verdict.

Balanced composite 54 / 100
low · 39%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Capabilities750.1914.0
Security Posture750.075.3
Reliability500.073.5
Price Level00.060.0-
Integrations00.100.0-
Pricing Transparency00.090.0

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Features

AttributeValueEvidence
Capabilities{"funnels":true,"autocapture":true,"sdk_coverage":true,"paths_journeys":true,"session_replay":true,"analytics_scope":"product_analytics"}mediumsource · 2026-08-05 · 60%

Pricing

AttributeValueEvidence
Price levelunknownmediumsource · 2026-08-05 · 60%
Free tierNomediumsource · 2026-08-05 · 60%
Modelquotemediumsource · 2026-08-05 · 60%
TransparentNomediumsource · 2026-08-05 · 60%

Reliability

AttributeValueEvidence
Status pageYesmediumsource · 2026-08-05 · 60%

Security

AttributeValueEvidence
GdprYeshighsource · 2026-08-05 · 75%
Iso27001Yeshighsource · 2026-08-05 · 75%
Soc2Yeshighsource · 2026-08-05 · 75%
Disclosure policyYesmediumsource · 2026-08-05 · 60%