# FullStory

- **Canonical URI:** https://www.vioscale.ai/software/fullstory
- **Category:** Product Analytics Software
- **Homepage:** https://www.fullstory.com
- **Also known as:** fullstory
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-05T13:31:46.108Z

## Vioscale score

**54 / 100**, confidence 39% (low).

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 0 | 0.058 | 0 | - |
| reliability | 50 | 0.07 | 3.5 | ✓ |
| capabilities | 74.7 | 0.187 | 14 | ✓ |
| integrations | 0 | 0.105 | 0 | - |
| security_posture | 75 | 0.07 | 5.3 | ✓ |
| pricing_transparency | 0 | 0.094 | 0 | ✓ |

## Pricing

_As of 2026-08-05, [verify at source](https://www.fullstory.com). Independently observed._

Subscription

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Business | Contact sales | - | - |
| Advanced | Contact sales | - | - |
| Enterprise | Contact sales | - | - |

### Business (Contact sales)

For companies that need deep product analytics and qualitative insights to grow with agility

- Session Insights
- StoryAI Summaries
- Live Session Viewing
- Developer Tools
- Heatmaps
- Scroll Maps
- Click Maps
- Session Replay
- Tabbed Browsing
- Session Summary Notes
- Conversion Maps

### Advanced (Contact sales)

For organizations that need to discover trends, plan roadmaps, and improve funnels at scale

- Session Insights
- StoryAI Summaries
- Live Session Viewing
- Developer Tools
- Heatmaps
- Scroll Maps
- Click Maps
- Session Replay
- Tabbed Browsing
- Session Summary Notes
- Conversion Maps

### Enterprise (Contact sales)

For data science and analytics teams to build predictive models or use data for GenAI and LLMs

- Session Insights
- StoryAI Summaries
- Live Session Viewing
- Developer Tools
- Heatmaps
- Scroll Maps
- Click Maps
- Session Replay
- Tabbed Browsing
- Session Summary Notes
- Conversion Maps

### Add-ons

- **Multi-Org Management**
- **Mobile**
- **Advantage Subscription**
- **StoryAI**
- **Guides and Surveys**

## About

Behavioral data platform that captures real user interactions and provides analytics to help teams understand customer behavior, improve experience, and power AI systems.

_Independently observed._

## Platform & deployment

- **Platforms:** Web
- **Deployment:** Cloud / SaaS

## Capabilities

_The capabilities that matter for Product Analytics Software. "-" = undocumented, not absent._

| Capability | Supported |
|---|:--:|
| **Core** | |
| Analytics scope | Product analytics |
| **Capture** | |
| Autocapture (no-code event capture) | ✓ |
| **Analyses** | |
| Funnels | ✓ |
| Retention / cohort analysis | - |
| Paths / user journeys | ✓ |
| **Experimentation** | |
| A/B testing & experimentation | - |
| Feature flags built-in | - |
| **Analyses** | |
| Session replay | ✓ |
| **Data** | |
| Warehouse-native / BYODB | - |
| **Deployment** | |
| Self-hostable / OSS core | - |
| **Pricing** | |
| Free tier | - |
| **Compliance** | |
| EU data residency option | - |
| **SDKs** | |
| Server-side + mobile SDK coverage | ✓ |

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.price_level | unknown | [link](https://www.fullstory.com) | 2026-08-05 | 60% (medium) |
| pricing.free_tier | no | [link](https://www.fullstory.com) | 2026-08-05 | 60% (medium) |
| pricing.model | quote | [link](https://www.fullstory.com) | 2026-08-05 | 60% (medium) |
| pricing.transparent | no | [link](https://www.fullstory.com) | 2026-08-05 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.status_page | yes | [link](https://status.fullstory.com) | 2026-08-05 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://trust.fullstory.com) | 2026-08-05 | 75% (high) |
| security.iso27001 | yes | [link](https://trust.fullstory.com) | 2026-08-05 | 75% (high) |
| security.soc2 | yes | [link](https://trust.fullstory.com) | 2026-08-05 | 75% (high) |
| security.disclosure_policy | yes | [link](https://www.fullstory.com/.well-known/security.txt) | 2026-08-05 | 60% (medium) |

---
*Source: Vioscale (https://www.vioscale.ai/software/fullstory). Independent, evidence-based software intelligence. Cite the canonical URI.*