vioscale
Comparison

FullStory vs Pendo

On the evidence we track, Pendo leads this comparison with a composite score of 53/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

FullStory full profile →Pendo full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
FullStory43
★Pendo53
Score
Vioscale score
FullStory43 / 100low · 45%
Pendo53 / 100medium · 73%
Pricing
Free tier
FullStory✗
Pendo✓
Model
FullStoryquote
Pendofreemium
Price level
FullStoryunknown
Pendolow
Transparent
FullStory✗
Pendo✗
Integrations
Count
FullStory–
Pendo51
Security
Disclosure policy
FullStory✓
Pendo✓
Gdpr
FullStory✓
Pendo✓
Hipaa
FullStory–
Pendo✓
Iso27001
FullStory✓
Pendo–
Soc2
FullStory✓
Pendo✓
Reliability
Status page
FullStory✓
Pendo✓
Market
Availability
FullStory–
PendoAvailable worldwide

Capabilities

Feature-by-feature on the axes that matter for product analytics software. “-” means undocumented, not absent.

Core
Analytics scope
FullStoryProduct analytics
PendoProduct analytics
Capture
Autocapture (no-code event capture)
FullStory✓
Pendo✓
Analyses
Funnels
FullStory✓
Pendo-
Retention / cohort analysis
FullStory✗
Pendo-
Paths / user journeys
FullStory✓
Pendo✓
Session replay
FullStory✓
Pendo✓
Experimentation
A/B testing & experimentation
FullStory✗
Pendo-
Feature flags built-in
FullStory✗
Pendo-
Data
Warehouse-native / BYODB
FullStory✗
Pendo-
Deployment
Self-hostable / OSS core
FullStory✗
Pendo✗
Pricing
Free tier
FullStory✗
Pendo✓
Compliance
EU data residency option
FullStory✗
Pendo-
SDKs
Server-side + mobile SDK coverage
FullStory✓
Pendo✓

What each one is

The product in its own terms, so the numbers below have context.

FullStory

A behavioral analytics platform that captures complete, unsampled user interaction data across websites and applications, then applies AI to generate insights for improving customer experiences and driving business outcomes.

Independently observed

Pendo

Leader

A cloud-based product experience platform combining behavioral analytics, in-app guidance, session replay, and user feedback capabilities to help teams understand how users interact with their software and drive feature adoption

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

FullStory

Subscription
  • BusinessContact sales
    • Session Insights
    • StoryAI Summaries
    • Live Session Viewing
    • Developer Tools
    • Heatmaps
    • +6 more
  • AdvancedContact sales
    • Session Insights
    • StoryAI Summaries
    • Live Session Viewing
    • Developer Tools
    • Heatmaps
    • +6 more
  • EnterpriseContact sales
    • Session Insights
    • StoryAI Summaries
    • Live Session Viewing
    • Developer Tools
    • Heatmaps
    • +6 more
as of verify ↗

Pendo

Leader
SubscriptionFree tier30-day trial

Custom MAU-based pricing. Free tier available. Volume-based discounts built into all plans.

  • BaseContact sales
    • Product Analytics
    • In-app Guides
  • CoreContact sales
    • Product Analytics
    • In-app Guides
    • Session Replay
  • UltimateContact sales
    • Product Analytics
    • In-app Guides
    • Session Replay
    • Sentiment (NPS, PMF, CSAT surveys)
    • Orchestrate
    • +2 more
  • NovusFree
    • Continuous product monitoring
    • Proactive recommendations in Slack
    • AI-generated PRs
    • Auto-instrumentation via GitHub
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
FullStory✓
Pendo✓
iOS
FullStory✗
Pendo✓
Android
FullStory✗
Pendo✓
Deployment
Cloud / SaaS
FullStory✓
Pendo✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

FullStory

Not documented yet.

Pendo

Leader
50 total
  • Algolia
  • Amazon S3
  • BigQuery
  • Breadcrumbs
  • Calendly
  • Candu
  • Catalyst
  • ChurnZero
  • Confluence
  • Crowdin
  • DataGrail
  • Dataworkz
  • Domo
  • Drift
  • Figma
  • Fivetran
  • Fulcrum
  • G2
  • Gainsight
  • Google Cloud Storage
  • Help Scout
  • HelpDocs
  • HubSpot
  • Integrately
  • +26 more
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.