Available worldwide
What is Dialpad Ai?
A cloud-native business communications platform that integrates calling, video conferencing, and team messaging with built-in AI capabilities including real-time transcription, call summaries, and automated contact center support.
Dialpad Ai pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $15/user/month with 14-day free trial
Standard
Seamless customer and team communication with unlimited calls, AI-powered meetings, and built-in messaging
- Unlimited calling in US and Canada
- AI-powered meetings
- Real-time transcription
- Call summaries
- Team messaging
- Video conferencing
Professional
Advanced integrations, 24/7 support, and multi-office management for growing businesses
- CRM integrations
- Advanced integrations
- 24/7 support
- Multi-office management
Enterprise
Contact salesEnterprise-grade reliability with 99.9% uptime and unlimited scalability
- 99.9% uptime SLA
- Unlimited scalability
- SSO
- Advanced user access controls
- Enterprise support
Add-ons
- Large Meetings
What Dialpad Ai does
The capabilities that matter for conversation intelligence, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Zoom teams meet bot recording
- -
- Multi language speech to text transcription
- -
- AI meeting summary and next steps generation
- ✓
- Competitor keyword mention trackers
- -
- Speaker talk time ratio analytics
- -
- Playlist snipping and sharing for coaching
- -
- Auto log summary to CRM opportunity
- ✓
- Salesforce hubspot CRM sync
- ✓
- Slack ms teams deal alerts sync
- -
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- Freemium
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (17)
Independently observed- Microsoft Teams⇄•
- Salesforce
- HubSpot
- Zendesk
- ServiceNow
- Zoho CRM
- Google Calendar
- Google Workspace
- Calendly
- Bullhorn
- Clio
- Rippling
- Zapier
- Microsoft 365
- Okta
- Azure
- OneLogin
Dialpad Ai FAQ
Common questions about Dialpad Ai, answered from independent, dated evidence.
What is Dialpad Ai?
A cloud-native business communications platform that integrates calling, video conferencing, and team messaging with built-in AI capabilities including real-time transcription, call summaries, and automated contact center support. It is indexed under Conversation Intelligence.
Is Dialpad Ai free?
Dialpad Ai offers a free tier, so you can start without paying. Paid plans start at $15 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
What platforms does Dialpad Ai support?
Dialpad Ai supports the web, Windows, macOS, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.
Can Dialpad Ai be self-hosted?
We have only confirmed a cloud / SaaS deployment for Dialpad Ai, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
What does Dialpad Ai integrate with?
We have confirmed 17 integrations for Dialpad Ai, including Salesforce, HubSpot, Zendesk, ServiceNow, Zoho CRM, Google Calendar, Google Workspace and Calendly, plus 9 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
What security certifications does Dialpad Ai have?
We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Dialpad Ai. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Dialpad Ai not holding them. Always confirm compliance directly before you rely on it.
Source: https://www.dialpad.com/trust/
Dialpad Ai alternatives
Other conversation intelligence we track, ranked by the same independent score.
- SybillAI assistant that automates routine sales tasks and provides deal intelligence based on past performancehigh · 75%
- Fireflies.aiAutomatically record, transcribe, and analyze meetings with AI-powered summaries and conversation intelligencemedium · 73%
- MeetGeekAI-powered meeting recording and note-taking platformmedium · 74%
- GrainAI-powered meeting recording and summarization for teamsmedium · 74%
- AvomaMeeting recording and transcription with AI-powered insights for sales teamsmedium · 73%
- Otter.aiAI assistant that automatically joins meetings to capture and document conversationsmedium · 55%
Compare Dialpad Ai
Side by side against other conversation intelligence, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Dialpad Ai, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Security posture | 95 | 0.07 | 6.9 | ✓ |
| Price level | 100 | 0.05 | 5.2 | ✓ |
| Pricing transparency | 45 | 0.08 | 3.8 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Capabilities | 58 | 0.05 | 2.8 | ✓ |
| Integrations | 20 | 0.04 | 0.8 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 60% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Pricing model: freemium · Salesforce hubspot crm sync: Yes · Auto log summary to crm opportunity: Yes · Ai meeting summary and next steps generation: Yes | mediumsource · 2026-09-29 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 4 | mediumsource · 2026-09-29 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-09-29 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Sla pct | 100 | mediumsource · 2026-09-29 · 60% |
Security
Is Dialpad Ai the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank Dialpad Ai against the rest of the conversation intelligence we index, using the same dated evidence weighted your way.
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