# Dialpad Ai

> Cloud-based AI-powered unified communications platform combining voice, video, and messaging

- **Canonical URI:** https://www.vioscale.ai/software/dialpad-ai
- **Category:** Conversation Intelligence
- **Homepage:** https://www.dialpad.com/ai-meetings
- **Also known as:** dialpad-ai
- **Profile claimed by vendor:** no
- **Last updated:** 2026-08-19T23:39:01.730Z

## Vioscale score

**70.2 / 100**, confidence 76% (high). Computed 2026-09-01.

Composite of weighted, independently-sourced signals (no user reviews, no vendor payment).

| Signal | Score | Weight | Contribution | Evidence present |
|---|--:|--:|--:|:--:|
| price_level | 50 | 0.052 | 2.6 | ✓ |
| reliability | 45 | 0.073 | 3.3 | ✓ |
| capabilities | 0 | 0.04877777777777778 | 0 | - |
| integrations | 35.4 | 0.04066666666666666 | 1.4 | ✓ |
| security_posture | 95 | 0.073 | 6.9 | ✓ |
| pricing_transparency | 100 | 0.084 | 8.4 | ✓ |

## Pricing

_As of 2026-08-19, [verify at source](https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/). Independently observed._

from $15/seat/mo · Subscription · Free tier · 14-day trial

> From $15/user/month with 14-day free trial

| Plan | Price | Free | Commitment |
|---|---|:--:|---|
| Standard | $15/user/month | - | monthly |
| Professional | - | - | monthly |
| Enterprise | Contact sales | - | - |

### Standard

Seamless customer and team communication with unlimited calls, AI-powered meetings, and built-in messaging

- Unlimited calling in US and Canada
- AI-powered meetings
- Real-time transcription
- Call summaries
- Team messaging
- Video conferencing

### Professional

Advanced integrations, 24/7 support, and multi-office management for growing businesses

- CRM integrations
- Advanced integrations
- 24/7 support
- Multi-office management

### Enterprise (Contact sales)

Enterprise-grade reliability with 99.9% uptime and unlimited scalability

- 99.9% uptime SLA
- Unlimited scalability
- SSO
- Advanced user access controls
- Enterprise support

### Add-ons

- **Large Meetings**

## About

A cloud-native business communications platform that integrates calling, video conferencing, and team messaging with built-in AI capabilities including real-time transcription, call summaries, and automated contact center support.

_Independently observed._

## Platform & deployment

- **Platforms:** iOS, macOS, Web, Android, Windows
- **Deployment:** Cloud / SaaS

## Integrations (16)

_Independently observed._

- Salesforce
- HubSpot
- Zendesk
- ServiceNow
- Zoho CRM
- Google Calendar
- Google Workspace
- Calendly
- Bullhorn
- Clio
- Rippling
- Zapier
- Microsoft 365
- Okta
- Azure
- OneLogin

## Facts

Every value below carries its source and our confidence. Facts are re-crawled on a freshness schedule.

### integrations

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| integrations.count | 16 | [link](https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/) | 2026-08-19 | 60% (medium) |

### market

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | [link](https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/) | 2026-08-19 | 75% (high) |

### pricing

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| pricing.free_tier | yes | [link](https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/) | 2026-08-19 | 60% (medium) |
| pricing.model | freemium | [link](https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/) | 2026-08-19 | 60% (medium) |
| pricing.price_level | mid | [link](https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/) | 2026-08-19 | 60% (medium) |
| pricing.starting_price | `{"amount":15,"currency":"USD"}` | [link](https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/) | 2026-08-19 | 60% (medium) |
| pricing.transparent | yes | [link](https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/) | 2026-08-19 | 60% (medium) |

### reliability

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| reliability.sla_pct | 99.9 | [link](https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/) | 2026-08-19 | 60% (medium) |

### security

| Attribute | Value | Source | Retrieved | Confidence |
|---|---|---|---|---|
| security.gdpr | yes | [link](https://www.dialpad.com/trust/) | 2026-08-19 | 75% (high) |
| security.hipaa | yes | [link](https://www.dialpad.com/trust/) | 2026-08-19 | 75% (high) |
| security.iso27001 | yes | [link](https://www.dialpad.com/trust/) | 2026-08-19 | 75% (high) |
| security.pci | yes | [link](https://www.dialpad.com/trust/) | 2026-08-19 | 75% (high) |
| security.soc2 | yes | [link](https://www.dialpad.com/trust/) | 2026-08-19 | 75% (high) |

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*Source: Vioscale (https://www.vioscale.ai/software/dialpad-ai). Independent, evidence-based software intelligence. Cite the canonical URI.*