Dialpad Ai vs Fireflies.ai
On the evidence we track, Fireflies.ai leads this comparison with a composite score of 80/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for conversation intelligence. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Dialpad Ai
A cloud-native business communications platform that integrates calling, video conferencing, and team messaging with built-in AI capabilities including real-time transcription, call summaries, and automated contact center support.
Fireflies.ai
LeaderA platform that records, transcribes, and summarizes team meetings across major video conferencing services, with AI-powered conversation analysis, speaker tracking, and CRM integration.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Dialpad Ai
From $15/user/month with 14-day free trial
- Standard$15/user/month
- Unlimited calling in US and Canada
- AI-powered meetings
- Real-time transcription
- Call summaries
- Team messaging
- +1 more
- Professional-
- CRM integrations
- Advanced integrations
- 24/7 support
- Multi-office management
- EnterpriseContact sales
- 99.9% uptime SLA
- Unlimited scalability
- SSO
- Advanced user access controls
- Enterprise support
Fireflies.ai
LeaderFreemium model. Pro from $10/user/mo (annual billing). Enterprise custom pricing.
- FreeFree
- 400 min storage per team
- Zoom, Google Meet, Microsoft Teams recording
- Transcription in 100+ languages
- Real-time notes and live transcription
- Meeting search
- +5 more
- Pro$10/user/mo (annual) or $18/user/mo (monthly)
- Unlimited AI summaries
- 8000 min storage
- Download transcripts, summaries, recordings
- Personal assistant
- Voice agents
- +4 more
- Business$19/user/mo (annual) or $29/user/mo (monthly)
- Unlimited recording and playback
- Automatic speech recognition
- Multi-language mode
- Audio/video file upload and transcription
- Edit transcripts
- +14 more
- EnterpriseContact sales
- Unlimited transcription
- Rules engine
- Single Sign-On (SSO)
- SCIM
- HIPAA compliance
- +9 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Salesforce
- HubSpot
Dialpad Ai
- Zendesk
- ServiceNow
- Zoho CRM
- Google Calendar
- Google Workspace
- Calendly
- Bullhorn
- Clio
- Rippling
- Zapier
- Microsoft 365
- Okta
- Azure
- OneLogin
Fireflies.ai
Leader- Google Meet
- Zoom
- Microsoft Teams
- Slack
- Dropbox
- Microsoft OneDrive
- Box
- Microsoft SharePoint
- Confluence Projects
- Airtable
- Linear
- Any.do
- Microsoft To Do
- Greenhouse
- Lever
- BambooHR
- Webex
- GoToMeeting
- Dialpad
- Lifesize
- Zoom Phone
- RingCentral
- Aircall
- Open Phone
- +8 more
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.