Comparison

Dialpad Ai vs Grain

On the evidence we track, Grain leads this comparison with a composite score of 77/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Dialpad Ai full profile →Grain full profile →

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Dialpad Ai63

★Grain77

Attribute comparison across 2 tools
Attribute	Dialpad Ai	GrainLeader
vioscaleAI score	63 / 100medium · 73%	77 / 100medium · 74%
Pricing
Free tierpricing.free_tier	✓	✓
Modelpricing.model	free	free
Price levelpricing.price_level	free	free
Starting pricepricing.starting_price	$15	$19
Transparentpricing.transparent	✗	✓
Integrations
Countintegrations.count	4	6
Security
Certificationssecurity.certifications	-	SOC 2 Type II
Disclosure policysecurity.disclosure_policy	-	✓
Gdprsecurity.gdpr	✓	✓
Hipaasecurity.hipaa	✓	-
Iso27001security.iso27001	✓	-
Pcisecurity.pci	✓	-
Soc2security.soc2	✓	✓
Trust centersecurity.trust_center	-	https://trust.grain.com/
Reliability
Sla pctreliability.sla_pct	100	-
Market
Availabilitymarket.availability	Available worldwide	Available worldwide · Popular in US
Content
Faqcontent.faq	6 items	7 items

Score

vioscaleAI score

Dialpad Ai63 / 100medium · 73%

Grain77 / 100medium · 74%

Pricing

Free tier

Dialpad Ai✓

Grain✓

Model

Dialpad Aifree

Grainfree

Price level

Dialpad Aifree

Grainfree

Starting price

Dialpad Ai$15

Grain$19

Transparent

Dialpad Ai✗

Grain✓

Integrations

Count

Dialpad Ai4

Grain6

Security

Certifications

Dialpad Ai–

GrainSOC 2 Type II

Disclosure policy

Dialpad Ai–

Grain✓

Gdpr

Dialpad Ai✓

Grain✓

Hipaa

Dialpad Ai✓

Grain–

Iso27001

Dialpad Ai✓

Grain–

Pci

Dialpad Ai✓

Grain–

Soc2

Dialpad Ai✓

Grain✓

Trust center

Dialpad Ai–

Grainhttps://trust.grain.com/

Reliability

Sla pct

Dialpad Ai100

Grain–

Market

Availability

Dialpad AiAvailable worldwide

GrainAvailable worldwide · Popular in US

Content

Faq

Dialpad Ai6 items

Grain7 items

Capabilities

Feature-by-feature on the axes that matter for conversation intelligence. “-” means undocumented, not absent.

Capability comparison for Conversation Intelligence
Capability	Dialpad Ai	Grain
Capabilities
Zoom teams meet bot recording	-	✓
Multi language speech to text transcription	-	✓
AI meeting summary and next steps generation	✓	✓
Competitor keyword mention trackers	-	-
Speaker talk time ratio analytics	-	✓
Playlist snipping and sharing for coaching	-	✓
Auto log summary to CRM opportunity	✓	✓
Salesforce hubspot CRM sync	✓	✓
Slack ms teams deal alerts sync	-	✓
SOC2 type ii	-	✓
ISO 27001	-	-
Pricing model	Freemium	Freemium

Capabilities

Zoom teams meet bot recording

Dialpad Ai-

Grain✓

Multi language speech to text transcription

Dialpad Ai-

Grain✓

AI meeting summary and next steps generation

Dialpad Ai✓

Grain✓

Competitor keyword mention trackers

Dialpad Ai-

Grain-

Speaker talk time ratio analytics

Dialpad Ai-

Grain✓

Playlist snipping and sharing for coaching

Dialpad Ai-

Grain✓

Auto log summary to CRM opportunity

Dialpad Ai✓

Grain✓

Salesforce hubspot CRM sync

Dialpad Ai✓

Grain✓

Slack ms teams deal alerts sync

Dialpad Ai-

Grain✓

SOC2 type ii

Dialpad Ai-

Grain✓

ISO 27001

Dialpad Ai-

Grain-

Pricing model

Dialpad AiFreemium

GrainFreemium

What each one is

The product in its own terms, so the numbers below have context.

Dialpad Ai

A cloud-native business communications platform that integrates calling, video conferencing, and team messaging with built-in AI capabilities including real-time transcription, call summaries, and automated contact center support.

Independently observed

Grain

Leader

Grain automatically records Zoom meetings and generates AI-powered transcripts with searchable summaries and highlights. The service makes it easy for teams to share recordings and track important discussion points for follow-up.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Dialpad Ai

from $15/seat/moSubscriptionFree tier14-day trial

From $15/user/month with 14-day free trial

Standard$15/user/month
- Unlimited calling in US and Canada
- AI-powered meetings
- Real-time transcription
- Call summaries
- Team messaging
- +1 more
Professional-
- CRM integrations
- Advanced integrations
- 24/7 support
- Multi-office management
EnterpriseContact sales
- 99.9% uptime SLA
- Unlimited scalability
- SSO
- Advanced user access controls
- Enterprise support

as of 2026-08-19verify ↗

Grain

Leader

FreeFree tier

Free for teams of all sizes

Grain TeamsFree

as of 2026-10-06verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platform and deployment support comparison
Supports	Dialpad Ai	Grain
WebPlatforms	✓	✓
Cloud / SaaSDeployment	✓	✓

Platforms

Web

Dialpad Ai✓

Grain✓

Deployment

Cloud / SaaS

Dialpad Ai✓

Grain✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (5)

Salesforce
HubSpot
Google Calendar
Zapier
Microsoft Teams

Dialpad Ai

17 total - 12 not shared

Zendesk
ServiceNow
Zoho CRM
Google Workspace
Calendly
Bullhorn
Clio
Rippling
Microsoft 365
Okta
Azure
OneLogin

Independently observed

Grain

Leader

15 total - 10 not shared

Zoom
Webex
Google Meet
Aircall
Slack
Productboard
Claude
ChatGPT
Gong
Outlook

Independently observed

Still deciding?

Dialpad Ai or Grain: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.