Comparison

Dialpad Ai vs Grain

No clear leader: Dialpad Ai (70.2) and Grain (67.6) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Dialpad Ai full profile →Grain full profile →

Machine formatsJSON Markdown GraphQLor send Accept: application/json

Dialpad Ai70

Grain68

Attribute comparison across 2 tools
Attribute	Dialpad Ai	Grain
Vioscale score	70 / 100high · 76%	68 / 100high · 77%
Pricing
Free tierpricing.free_tier	✓	✓
Modelpricing.model	freemium	freemium
Price levelpricing.price_level	mid	mid
Starting pricepricing.starting_price	$15	$19
Transparentpricing.transparent	✓	✓
Integrations
Countintegrations.count	16	10
Security
Disclosure policysecurity.disclosure_policy	-	✓
Gdprsecurity.gdpr	✓	-
Hipaasecurity.hipaa	✓	-
Iso27001security.iso27001	✓	-
Pcisecurity.pci	✓	-
Soc2security.soc2	✓	✓
Reliability
Sla pctreliability.sla_pct	99.9	-
Market
Availabilitymarket.availability	Available worldwide · Popular in US, CA · HQ US	Available worldwide · Popular in US

Score

Vioscale score

Dialpad Ai70 / 100high · 76%

Grain68 / 100high · 77%

Pricing

Free tier

Dialpad Ai✓

Grain✓

Model

Dialpad Aifreemium

Grainfreemium

Price level

Dialpad Aimid

Grainmid

Starting price

Dialpad Ai$15

Grain$19

Transparent

Dialpad Ai✓

Grain✓

Integrations

Count

Dialpad Ai16

Grain10

Security

Disclosure policy

Dialpad Ai–

Grain✓

Gdpr

Dialpad Ai✓

Grain–

Hipaa

Dialpad Ai✓

Grain–

Iso27001

Dialpad Ai✓

Grain–

Pci

Dialpad Ai✓

Grain–

Soc2

Dialpad Ai✓

Grain✓

Reliability

Sla pct

Dialpad Ai99.9

Grain–

Market

Availability

Dialpad AiAvailable worldwide · Popular in US, CA · HQ US

GrainAvailable worldwide · Popular in US

Capabilities

Feature-by-feature on the axes that matter for conversation intelligence. “-” means undocumented, not absent.

Capability comparison for Conversation Intelligence
Capability	Dialpad Ai	Grain
Capabilities
Zoom teams meet bot recording	-	✓
Multi language speech to text transcription	-	✓
AI meeting summary and next steps generation	-	✓
Competitor keyword mention trackers	-	-
Speaker talk time ratio analytics	-	✓
Playlist snipping and sharing for coaching	-	✓
Auto log summary to CRM opportunity	-	✓
Salesforce hubspot CRM sync	-	✓
Slack ms teams deal alerts sync	-	✓
SOC2 type ii	-	✓
ISO 27001	-	-
Pricing model	-	Freemium

Capabilities

Zoom teams meet bot recording

Dialpad Ai-

Grain✓

Multi language speech to text transcription

Dialpad Ai-

Grain✓

AI meeting summary and next steps generation

Dialpad Ai-

Grain✓

Competitor keyword mention trackers

Dialpad Ai-

Grain-

Speaker talk time ratio analytics

Dialpad Ai-

Grain✓

Playlist snipping and sharing for coaching

Dialpad Ai-

Grain✓

Auto log summary to CRM opportunity

Dialpad Ai-

Grain✓

Salesforce hubspot CRM sync

Dialpad Ai-

Grain✓

Slack ms teams deal alerts sync

Dialpad Ai-

Grain✓

SOC2 type ii

Dialpad Ai-

Grain✓

ISO 27001

Dialpad Ai-

Grain-

Pricing model

Dialpad Ai-

GrainFreemium

What each one is

The product in its own terms, so the numbers below have context.

Dialpad Ai

A cloud-native business communications platform that integrates calling, video conferencing, and team messaging with built-in AI capabilities including real-time transcription, call summaries, and automated contact center support.

Independently observed

Grain

Captures and transcribes meetings across multiple video platforms, generates AI-powered summaries and action items, and syncs meeting data to AI tools like Claude and ChatGPT as well as business software like HubSpot and Salesforce for seamless team collaboration.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Dialpad Ai

from $15/seat/moSubscriptionFree tier14-day trial

From $15/user/month with 14-day free trial

Standard$15/user/month
- Unlimited calling in US and Canada
- AI-powered meetings
- Real-time transcription
- Call summaries
- Team messaging
- +1 more
Professional-
- CRM integrations
- Advanced integrations
- 24/7 support
- Multi-office management
EnterpriseContact sales
- 99.9% uptime SLA
- Unlimited scalability
- SSO
- Advanced user access controls
- Enterprise support

as of 2026-08-19verify ↗

Grain

from $19/mofreemiumFree tier

Free for teams; Starter at $19/month billed annually. No required annual contracts.

FreeFree
- View team meetings
- AI notes
- Free for entire team
Starter$19/month billed annually
- Team performance insights
- Basic AI notes
- Advanced features

as of 2026-08-25verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platform and deployment support comparison
Supports	Dialpad Ai	Grain
WebPlatforms	✓	✓
iOSPlatforms	✓	✗
AndroidPlatforms	✓	✗
macOSPlatforms	✓	✗
WindowsPlatforms	✓	✗
Cloud / SaaSDeployment	✓	✓

Platforms

Web

Dialpad Ai✓

Grain✓

iOS

Dialpad Ai✓

Grain✗

Android

Dialpad Ai✓

Grain✗

macOS

Dialpad Ai✓

Grain✗

Windows

Dialpad Ai✓

Grain✗

Deployment

Cloud / SaaS

Dialpad Ai✓

Grain✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (3)

Salesforce
HubSpot
Zapier

Dialpad Ai

16 total - 13 not shared

Zendesk
ServiceNow
Zoho CRM
Google Calendar
Google Workspace
Calendly
Bullhorn
Clio
Rippling
Microsoft 365
Okta
Azure
OneLogin

Independently observed

Grain

12 total - 9 not shared

Zoom
Webex
Google Meet
Microsoft Teams
Aircall
Slack
Productboard
Claude
ChatGPT

Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.