Canny
AI-powered platform that automatically analyzes customer feedback to guide product decisions based on revenue impact
- Also known as
- canny
Available worldwide
What is Canny?
Uses artificial intelligence to capture feedback from sales calls, support conversations, and customer messages across multiple channels, then automatically organizes and prioritizes requests by the revenue opportunity they represent. Helps product teams decide what to build next based on actual customer demand.
Canny pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free tier available. Pro starts at $79/month.
Free
FreeFor teams getting started with AI-powered feedback capture
- managers
- 5
- tracked_users
- 25
- Automatic feedback capture
- Unlimited feedback
- Feedback discovery and deduplication
- MCP connectors (OpenAI, Claude, ClickUp, Cursor)
- Comment summaries
- Idea management
- API and webhooks
- Custom fields
- User segmentation
- Automation rules
- Custom admin roles
- Feedback portal
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Remove branding
- Email whitelabel
Pro
Connect feedback to revenue with advanced reporting and workflows
- managers
- 10
- tracked_users
- 100
- All Free features
- 100+ tracked users
- PM integrations
- Advanced privacy
- Advanced portal privacy options
Business
Contact salesEnterprise plan with SSO, CRM integrations, and 5,000+ tracked users
- tracked_users
- 5000
- All Pro features
- 5,000+ tracked users
- SSO integrations (Okta, OIDC, Entra ID, OneLogin)
- CRM integrations (HubSpot, Salesforce)
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (25)
Independently observed- Intercom
- Zendesk
- Slack
- Chrome Extension
- Microsoft Teams
- Discord
- Segment
- Jira
- ClickUp
- Linear
- Asana
- GitHub
- Azure DevOps
- Zapier
- Okta
- OIDC
- Entra ID
- OneLogin
- HubSpot
- Salesforce
- OpenAI
- Claude
- Cursor
- Gong
- Typeform
Canny alternatives
Other customer feedback we track, ranked by the same independent score.
- FiderA centralized platform for collecting and prioritizing customer feedback and feature requestslow · 18%
- ChattermillAI-powered customer feedback analysis platform that consolidates insights from multiple channels to drive business decisionslow · 21%
- NoltCollaborative platform for collecting, organizing, and acting on user feedbacklow · 42%
- FrillProduct feedback platform that consolidates customer input and roadmap communications within user-facing productslow · 42%
- UsersnapA feedback collection and management platform that helps product teams gather, organize, and act on user insightsmedium · 61%
- SprigAn AI-powered research platform for collecting and analyzing user feedback at enterprise scalelow · 6%
Compare Canny
Side by side against other customer feedback, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Canny, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Security posture | 45 | 0.07 | 3.3 | ✓ |
| Integrations | 41 | 0.04 | 1.7 | ✓ |
| Price level | 25 | 0.05 | 1.3 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
| Capabilities | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.