Frill
A customer feedback platform for product teams to gather input, prioritize ideas, and share roadmaps
- Also known as
- frill
Available worldwide · Popular in: US, GB
What is Frill?
An integrated customer feedback management system that enables product teams to collect feedback through surveys, manage feature ideas and prioritization, publish public roadmaps, and coordinate announcements—all embedded directly within the product interface.
Frill pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $25/month. 14-day free trial.
Startup
- ideas
- 50
- surveys
- 1
- 50 ideas
- 1 survey
- unlimited teammates
Business
Growth
Enterprise
Contact sales- SOC2 compliance
- audit logs
- IP whitelisting
- dedicated hosting
- dedicated support
Add-ons
- Privacy Features
- Surveys
- White Labeling
What Frill does
The capabilities that matter for customer feedback, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- In app microsurvey
- ✓
- Embedded web widget
- ✓
- Mobile SDK
- -
- Public upvote board
- -
- Public roadmap
- ✓
- Review aggregation
- -
- Sentiment text analytics
- -
- Nps csat ces tracking
- ✓
- CRM integration
- -
- Engineering ticket sync
- ✓
- Chat integration
- ✓
- SOC2 type ii
- -
- Self host option
- -
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (9)
Independently observed- Slack
- Zendesk
- Intercom
- Help Scout
- Claude
- ChatGPT
- Cursor
- Okta
- Microsoft Entra ID
Frill FAQ
Common questions about Frill, answered from independent, dated evidence.
What is Frill?
Frill consolidates product communication by combining release notes, user feedback collection through surveys, and public roadmap sharing in a single workspace. It helps teams streamline how they document updates and maintain visibility with users. It is indexed under Customer Feedback.
Source: https://frill.co
How much does Frill cost?
Frill is a paid product; published pricing starts at $25 per month. It is sold across 4 plans (Startup, Business, Growth and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://frill.co/pricing
What platforms does Frill support?
We have confirmed browser-based access to Frill. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://frill.co/pricing
Can Frill be self-hosted?
We have only confirmed a cloud / SaaS deployment for Frill, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://frill.co/pricing
What does Frill integrate with?
We have confirmed 9 integrations for Frill, including Slack, Zendesk, Intercom, Help Scout, Claude, ChatGPT, Cursor and Okta, plus 1 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://frill.co/pricing
What security certifications does Frill have?
We have independently confirmed SOC 2 and GDPR for Frill. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Frill not holding them. Always confirm compliance directly before you rely on it.
Source: https://frill.co/pricing
Where is Frill available?
Frill is available in the United States and the United Kingdom. Its primary markets are the United States and the United Kingdom.
Source: https://frill.co
Frill alternatives
Other customer feedback we track, ranked by the same independent score.
- ChattermillAI-driven analysis of customer feedback to uncover satisfaction and churn insightslow · 19%
- CannyAI-powered platform for capturing and analyzing customer feedback to guide product developmentmedium · 54%
- UsersnapA platform that consolidates customer feedback and product signals to inform data-driven product decisions.medium · 73%
- NoltA unified platform for collecting user feedback, managing product roadmaps, and publishing changelogsmedium · 53%
- Fiderlow · 27%
- SprigA survey platform for reaching customers across multiple channelslow · 13%
Compare Frill
Side by side against other customer feedback, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Frill, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 75 | 0.08 | 6.3 | ✓ |
| Capabilities | 81 | 0.05 | 4.0 | ✓ |
| Security posture | 50 | 0.07 | 3.7 | ✓ |
| Price level | 50 | 0.05 | 2.6 | ✓ |
| Integrations | 24 | 0.04 | 1.0 | ✓ |
| Reliability | 0 | 0.07 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 7 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Public roadmap, Chat integration, In app microsurvey, Embedded web widget, Nps csat ces tracking, Engineering ticket sync | mediumsource · 2026-09-24 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 6 | mediumsource · 2026-09-24 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-09-04 · 75% |
Pricing
Security
Is Frill the right choice for you?
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