UserVoice
A feedback collection and analysis platform with AI-powered insights
- Also known as
- uservoice
What is UserVoice?
Aggregates customer feedback from multiple channels and uses artificial intelligence to help teams understand patterns, prioritize requests, and coordinate responses while maintaining connections between feedback and business outcomes.
UserVoice pricing
We don't have UserVoice's full plan breakdown yet (its pricing page resisted automated reading). Here's what we could confirm. Always check live pricing for exact numbers.
Quote-based pricing; 30-day free trial available
What UserVoice does
The capabilities that matter for customer feedback, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- In app microsurvey
- -
- Embedded web widget
- ✓
- Mobile SDK
- ✓
- Public upvote board
- ✓
- Public roadmap
- ✓
- Review aggregation
- -
- Sentiment text analytics
- -
- Nps csat ces tracking
- -
- CRM integration
- ✓
- Engineering ticket sync
- -
- Chat integration
- ✓
- SOC2 type ii
- ✓
- Self host option
- -
Platform & deployment
Independently observed- iOS
- Web
- Android
- Cloud / SaaS
Integrations (10)
Independently observed- HubSpot←•
- Salesforce
- Gong
- Zendesk
- Gainsight
- Jira
- Azure DevOps
- Slack
- Claude→•
- ChatGPT→•
Security & compliance
Independently observed- SOC 2 Type II · Type IIactive
- PCI-DSSactive
UserVoice FAQ
Common questions about UserVoice, answered from independent, dated evidence.
What is UserVoice?
A feature request management system that collects customer requests, automatically deduplicates them, prioritizes them based on customer revenue impact, and helps teams track progress through a clear lifecycle from submission to shipment. It is indexed under Customer Feedback.
Source: https://www.uservoice.com
How much does UserVoice cost?
UserVoice does not publish its prices. Pricing is quoted on request, so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.
Source: https://www.uservoice.com
What platforms does UserVoice support?
We have confirmed browser-based access to UserVoice. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Source: https://www.uservoice.com
Can UserVoice be self-hosted?
We have only confirmed a cloud / SaaS deployment for UserVoice, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
Source: https://www.uservoice.com
What does UserVoice integrate with?
We have confirmed 7 integrations for UserVoice, including Salesforce, Gong, Zendesk, Gainsight, Jira, Azure DevOps and Slack. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://www.uservoice.com
What security certifications does UserVoice have?
We have independently confirmed SOC 2 and GDPR for UserVoice. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as UserVoice not holding them. Always confirm compliance directly before you rely on it.
UserVoice alternatives
Other customer feedback we track, ranked by the same independent score.
- ChattermillAI-driven analysis of customer feedback to uncover satisfaction and churn insightslow · 19%
- CannyAI-powered platform for capturing and analyzing customer feedback to guide product developmentmedium · 54%
- FrillA customer feedback platform for product teams to gather input, prioritize ideas, and share roadmapsmedium · 52%
- UsersnapA platform that consolidates customer feedback and product signals to inform data-driven product decisions.medium · 73%
- NoltA unified platform for collecting user feedback, managing product roadmaps, and publishing changelogsmedium · 53%
- Fiderlow · 27%
Compare UserVoice
Side by side against other customer feedback, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for UserVoice, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Security posture | 65 | 0.07 | 4.7 | ✓ |
| Capabilities | 87 | 0.05 | 4.2 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Integrations | 22 | 0.04 | 0.9 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Mobile sdk, Soc2 type ii, Public roadmap, Crm integration, Chat integration, Embedded web widget, Public upvote board | mediumsource · 2026-09-24 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 5 | mediumsource · 2026-09-24 · 60% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-09-04 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Soc2 | Yes | highsource · 2026-09-04 · 75% |
| Gdpr | Yes | highsource · 2026-09-24 · 75% |
| Certifications | SOC 2 Type II, PCI-DSS | mediumsource · 2026-09-04 · 60% |
| Disclosure policy | Yes | mediumsource · 2026-09-04 · 60% |
| Pci | Yes | highsource · 2026-09-04 · 75% |
| Trust center | https://uservoice.com/gdpr-compliance | mediumsource · 2026-09-24 · 60% |
Is UserVoice the right choice for you?
Tell us the job, the constraints and what you weigh most, and we will rank UserVoice against the rest of the customer feedback we index, using the same dated evidence weighted your way.
Free to run, no account needed to start. How the evaluation works
Is this your product?
This profile was built from public sources without asking you. You can take the badge below and use it anywhere, and you can claim the profile to correct anything we got wrong. Both are free, and neither moves UserVoice up or down: nobody can buy rank here, including you.
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