Usersnap
A feedback collection and management platform that helps product teams gather, organize, and act on user insights
- Also known as
- usersnap
Available worldwide
What is Usersnap?
A cloud-based platform for collecting visual feedback and bug reports from users, with integrated workflows for managing insights. It connects with popular project management tools and uses AI to help teams identify patterns and prioritize improvements.
Usersnap pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Free tier with 20 feedback items. Premium and Enterprise plans available; specific pricing not publicly listed.
Free
Free- feedback_items
- 20
- 20 feedback items
- 5 team members
- Feedback menu and support options
- Automatic context capture
- 50+ integrations
- AI-powered summarization and labeling
Platform & deployment
Independently observed- Web
- Cloud / SaaS
Integrations (12)
Independently observed- Slack
- Jira
- Azure DevOps
- Linear
- Zendesk
- Basecamp
- Trello
- Microsoft Teams
- Gong
- Zoom
- ServiceNow
- PowerBI
Usersnap alternatives
Other customer feedback we track, ranked by the same independent score.
- FiderA centralized platform for collecting and prioritizing customer feedback and feature requestslow · 18%
- ChattermillAI-powered customer feedback analysis platform that consolidates insights from multiple channels to drive business decisionslow · 21%
- CannyAI-powered platform that automatically analyzes customer feedback to guide product decisions based on revenue impactlow · 43%
- NoltCollaborative platform for collecting, organizing, and acting on user feedbacklow · 42%
- FrillProduct feedback platform that consolidates customer input and roadmap communications within user-facing productslow · 42%
- SprigAn AI-powered research platform for collecting and analyzing user feedback at enterprise scalelow · 6%
Compare Usersnap
Side by side against other customer feedback, attribute by attribute, with a source on every value.
The Vioscale score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Usersnap, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Security posture | 85 | 0.07 | 6.2 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Pricing transparency | 25 | 0.08 | 2.1 | ✓ |
| Integrations | 50 | 0.04 | 2.0 | ✓ |
| Reliability | 25 | 0.07 | 1.8 | ✓ |
| Capabilities | 0 | 0.05 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 55 | mediumsource · 2026-08-18 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | HqCountry: AT · PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-18 · 75% |
Pricing
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Sla pct | 99.5 | mediumsource · 2026-08-18 · 60% |