Canny vs UserVoice
On the evidence we track, Canny leads this comparison with a composite score of 58/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for customer feedback. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Canny
LeaderUses AI to extract feature requests and themes from sales conversations, support tickets, Slack messages, and other sources, then surfaces customer demand signals and revenue impact to inform product roadmap decisions.
UserVoice
Aggregates customer feedback from multiple channels and uses artificial intelligence to help teams understand patterns, prioritize requests, and coordinate responses while maintaining connections between feedback and business outcomes.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Canny
LeaderFree tier available. Pro starts at $79/month.
- FreeFree
- Automatic feedback capture
- Unlimited feedback
- Feedback discovery and deduplication
- MCP connectors (OpenAI, Claude, ClickUp, Cursor)
- Comment summaries
- +14 more
- Pro$79/month (up to 20% discount when billed yearly)
- All Free features
- 100+ tracked users
- PM integrations
- Advanced privacy
- Advanced portal privacy options
- BusinessContact sales
- All Pro features
- 5,000+ tracked users
- SSO integrations (Okta, OIDC, Entra ID, OneLogin)
- CRM integrations (HubSpot, Salesforce)
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Zendesk
- Slack
- Jira
- Azure DevOps
- HubSpot
- Salesforce
- Claude
- Gong
Canny
Leader- Intercom
- Chrome Extension
- Microsoft Teams
- Discord
- Segment
- ClickUp
- Linear
- Asana
- GitHub
- Zapier
- Okta
- OIDC
- Entra ID
- OneLogin
- OpenAI
- Cursor
- Typeform
- Freshdesk
- Zoom
- Google Meet
- tl;dv
- Fathom
- Fireflies
- Apple App Store
- +14 more
UserVoice
- Gainsight
- ChatGPT
Canny or UserVoice: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.