vioscaleAI
Comparison

Canny vs Frill

No clear leader: Canny (57.8) and Frill (56.9) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Canny full profile →Frill full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Canny58
Frill57
Score
vioscaleAI score
Canny58 / 100medium · 54%
Frill57 / 100medium · 52%
Pricing
Free tier
Canny✓
Frill✗
Model
Cannyfree
Frillcommercial
Price level
Cannyfree
Frillmid
Starting price
Canny$79
Frill$25
Transparent
Canny✗
Frill✓
Integrations
Count
Canny41
Frill6
Security
Disclosure policy
Canny–
Frill✓
Gdpr
Canny✓
Frill✓
Soc2
Canny✓
Frill✓
Market
Availability
Content
Faq
Canny7 items
Frill7 items

Capabilities

Feature-by-feature on the axes that matter for customer feedback. “-” means undocumented, not absent.

Capabilities
In app microsurvey
Canny-
Frill✓
Embedded web widget
Canny-
Frill✓
Mobile SDK
Canny-
Frill-
Public upvote board
Canny-
Frill-
Public roadmap
Canny✓
Frill✓
Review aggregation
Canny✓
Frill-
Sentiment text analytics
Canny-
Frill-
Nps csat ces tracking
Canny-
Frill✓
CRM integration
Canny✓
Frill-
Engineering ticket sync
Canny✓
Frill✓
Chat integration
Canny✓
Frill✓
SOC2 type ii
Canny-
Frill-
Self host option
Canny-
Frill-

What each one is

The product in its own terms, so the numbers below have context.

Canny

Uses AI to extract feature requests and themes from sales conversations, support tickets, Slack messages, and other sources, then surfaces customer demand signals and revenue impact to inform product roadmap decisions.

Independently observed

Frill

An integrated customer feedback management system that enables product teams to collect feedback through surveys, manage feature ideas and prioritization, publish public roadmaps, and coordinate announcements—all embedded directly within the product interface.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Canny

from $79/moSubscriptionFree tier

Free tier available. Pro starts at $79/month.

  • FreeFree
    • Automatic feedback capture
    • Unlimited feedback
    • Feedback discovery and deduplication
    • MCP connectors (OpenAI, Claude, ClickUp, Cursor)
    • Comment summaries
    • +14 more
  • Pro$79/month (up to 20% discount when billed yearly)
    • All Free features
    • 100+ tracked users
    • PM integrations
    • Advanced privacy
    • Advanced portal privacy options
  • BusinessContact sales
    • All Pro features
    • 5,000+ tracked users
    • SSO integrations (Okta, OIDC, Entra ID, OneLogin)
    • CRM integrations (HubSpot, Salesforce)
as of verify ↗

Frill

from $25/moSubscription14-day trial

From $25/month. 14-day free trial.

  • Startup$25/month
    • 50 ideas
    • 1 survey
    • unlimited teammates
  • Business$49/month
  • Growth$149/month
  • EnterpriseContact sales
    • SOC2 compliance
    • audit logs
    • IP whitelisting
    • dedicated hosting
    • dedicated support
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Canny✓
Frill✓
Deployment
Cloud / SaaS
Canny✓
Frill✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (7)
  • Intercom
  • Zendesk
  • Slack
  • Okta
  • Claude
  • Cursor
  • Microsoft Entra ID

Canny

46 total - 39 not shared
  • Chrome Extension
  • Microsoft Teams
  • Discord
  • Segment
  • Jira
  • ClickUp
  • Linear
  • Asana
  • GitHub
  • Azure DevOps
  • Zapier
  • OIDC
  • Entra ID
  • OneLogin
  • HubSpot
  • Salesforce
  • OpenAI
  • Gong
  • Typeform
  • Freshdesk
  • Zoom
  • Google Meet
  • tl;dv
  • Fathom
  • +15 more
Independently observed

Frill

9 total - 2 not shared
  • Help Scout
  • ChatGPT
Independently observed
Still deciding?

Canny or Frill: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.