vioscale
Comparison

Canny vs Frill

On the evidence we track, Canny leads this comparison with a composite score of 59/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Canny full profile →Frill full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
★Canny59
Frill54
Score
Vioscale score
Canny59 / 100low · 43%
Frill54 / 100low · 42%
Pricing
Free tier
Canny✓
Frill✗
Model
Price level
Cannyhigh
Frillmid
Starting price
Canny$79
Frill$25
Transparent
Canny✓
Frill✓
Integrations
Count
Canny25
Frill9
Security
Gdpr
Canny✓
Frill✓
Soc2
Canny✓
Frill✓
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for customer feedback. “-” means undocumented, not absent.

Capabilities
In app microsurvey
Canny-
Frill-
Embedded web widget
Canny-
Frill-
Mobile SDK
Canny-
Frill-
Public upvote board
Canny-
Frill-
Public roadmap
Canny-
Frill-
Review aggregation
Canny-
Frill-
Sentiment text analytics
Canny-
Frill-
Nps csat ces tracking
Canny-
Frill-
CRM integration
Canny-
Frill-
Engineering ticket sync
Canny-
Frill-
Chat integration
Canny-
Frill-
SOC2 type ii
Canny-
Frill-
Self host option
Canny-
Frill-

What each one is

The product in its own terms, so the numbers below have context.

Canny

Leader

Uses artificial intelligence to capture feedback from sales calls, support conversations, and customer messages across multiple channels, then automatically organizes and prioritizes requests by the revenue opportunity they represent. Helps product teams decide what to build next based on actual customer demand.

Independently observed

Frill

Frill enables product teams to collect customer feedback, organize feature requests, and share development roadmaps through an embedded interface. It facilitates communication between teams and users about product improvements and upcoming features.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Canny

Leader
from $79/moSubscriptionFree tier

Free tier available. Pro starts at $79/month.

  • FreeFree
    • Automatic feedback capture
    • Unlimited feedback
    • Feedback discovery and deduplication
    • MCP connectors (OpenAI, Claude, ClickUp, Cursor)
    • Comment summaries
    • +14 more
  • Pro$79/month (up to 20% discount when billed yearly)
    • All Free features
    • 100+ tracked users
    • PM integrations
    • Advanced privacy
    • Advanced portal privacy options
  • BusinessContact sales
    • All Pro features
    • 5,000+ tracked users
    • SSO integrations (Okta, OIDC, Entra ID, OneLogin)
    • CRM integrations (HubSpot, Salesforce)
as of verify ↗

Frill

from $25/moSubscription14-day trial

From $25/month. 14-day free trial.

  • Startup$25/month
    • 50 ideas
    • 1 survey
    • unlimited teammates
  • Business$49/month
  • Growth$149/month
  • EnterpriseContact sales
    • SOC2 compliance
    • audit logs
    • IP whitelisting
    • dedicated hosting
    • dedicated support
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Canny✓
Frill✓
Deployment
Cloud / SaaS
Canny✓
Frill✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (6)
  • Intercom
  • Zendesk
  • Slack
  • Okta
  • Claude
  • Cursor

Canny

Leader
25 total - 19 not shared
  • Chrome Extension
  • Microsoft Teams
  • Discord
  • Segment
  • Jira
  • ClickUp
  • Linear
  • Asana
  • GitHub
  • Azure DevOps
  • Zapier
  • OIDC
  • Entra ID
  • OneLogin
  • HubSpot
  • Salesforce
  • OpenAI
  • Gong
  • Typeform
Independently observed

Frill

9 total - 3 not shared
  • Help Scout
  • ChatGPT
  • Microsoft Entra ID
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.