vioscaleAI
Comparison

Canny vs Chattermill

No leader: the top candidate Chattermill has only 0.19 confidence (low), below the 0.35 needed to declare a winner. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Canny full profile →Chattermill full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Canny58
Chattermill60
Score
vioscaleAI score
Canny58 / 100medium · 54%
Chattermill60 / 100low · 19%
Pricing
Free tier
Canny✓
Chattermill–
Model
Cannyfree
Chattermillcommercial
Price level
Cannyfree
Chattermill–
Starting price
Canny$79
Chattermill–
Transparent
Canny✗
Chattermill–
Integrations
Count
Canny41
Chattermill50
Security
Certifications
Disclosure policy
Canny–
Chattermill✓
Gdpr
Canny✓
Chattermill✓
Iso27001
Canny–
Chattermill✓
Soc2
Canny✓
Chattermill✓
Market
Availability
Content
Faq
Canny7 items
Chattermill6 items

Capabilities

Feature-by-feature on the axes that matter for customer feedback. “-” means undocumented, not absent.

Capabilities
In app microsurvey
Canny-
Chattermill-
Embedded web widget
Canny-
Chattermill-
Mobile SDK
Canny-
Chattermill-
Public upvote board
Canny-
Chattermill-
Public roadmap
Canny✓
Chattermill-
Review aggregation
Canny✓
Chattermill✓
Sentiment text analytics
Canny-
Chattermill✓
Nps csat ces tracking
Canny-
Chattermill✓
CRM integration
Canny✓
Chattermill✓
Engineering ticket sync
Canny✓
Chattermill✓
Chat integration
Canny✓
Chattermill✓
SOC2 type ii
Canny-
Chattermill✓
Self host option
Canny-
Chattermill-

What each one is

The product in its own terms, so the numbers below have context.

Canny

Uses AI to extract feature requests and themes from sales conversations, support tickets, Slack messages, and other sources, then surfaces customer demand signals and revenue impact to inform product roadmap decisions.

Independently observed

Chattermill

A platform that collects and analyzes customer feedback from surveys, reviews, social media, and support conversations using AI-driven analysis to identify patterns, sentiment, and themes that inform business decisions and improve customer experiences.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Canny

from $79/moSubscriptionFree tier

Free tier available. Pro starts at $79/month.

  • FreeFree
    • Automatic feedback capture
    • Unlimited feedback
    • Feedback discovery and deduplication
    • MCP connectors (OpenAI, Claude, ClickUp, Cursor)
    • Comment summaries
    • +14 more
  • Pro$79/month (up to 20% discount when billed yearly)
    • All Free features
    • 100+ tracked users
    • PM integrations
    • Advanced privacy
    • Advanced portal privacy options
  • BusinessContact sales
    • All Pro features
    • 5,000+ tracked users
    • SSO integrations (Okta, OIDC, Entra ID, OneLogin)
    • CRM integrations (HubSpot, Salesforce)
as of verify ↗

Chattermill

Pricing not documented yet.

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Canny✓
Chattermill✓
Deployment
Cloud / SaaS
Canny✓
Chattermill✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (9)
  • Intercom
  • Zendesk
  • Slack
  • Jira
  • Salesforce
  • Claude
  • Google Play
  • Shopify
  • SurveyMonkey

Canny

46 total - 37 not shared
  • Chrome Extension
  • Microsoft Teams
  • Discord
  • Segment
  • ClickUp
  • Linear
  • Asana
  • GitHub
  • Azure DevOps
  • Zapier
  • Okta
  • OIDC
  • Entra ID
  • OneLogin
  • HubSpot
  • OpenAI
  • Cursor
  • Gong
  • Typeform
  • Freshdesk
  • Zoom
  • Google Meet
  • tl;dv
  • Fathom
  • +13 more
Independently observed

Chattermill

40 total - 31 not shared
  • Airbnb
  • ChatGPT
  • Qualtrics
  • Trustpilot
  • G2
  • Yelp
  • ConsumerAffairs
  • Foursquare
  • Feefo
  • Medallia
  • Dixa
  • Talkdesk
  • Aircall
  • Gladly
  • Deskpro
  • Sprinklr
  • Refiner
  • Survalyzer
  • Happy Returns
  • Agoda
  • CleverTap
  • Appcues
  • Facebook
  • Telegram
  • +7 more
Independently observed
Still deciding?

Canny or Chattermill: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.