Rootly vs Zenduty
On the evidence we track, Rootly leads this comparison with a composite score of 77/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for incident management. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Rootly
LeaderCloud-based platform for managing incidents and on-call rotations, with AI-powered automation to accelerate response and resolution. Teams coordinate incidents through Slack or Teams, and automated tools create incident documentation and retrospectives.
Zenduty
An AI-driven incident management system that consolidates alerts from multiple monitoring sources into actionable insights. It enables teams to manage incidents collaboratively through familiar communication tools and reduce time-to-resolution.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Rootly
LeaderFrom $20/user/mo. Free 14-day trial. Startups with <100 employees, <$50M raised, <5 years old qualify for up to 50% discount.
- Essentials$20/user/mo
- Response with Slack
- @Rootly AI Chat
- AI Similar Incidents
- AI Scribe Meeting Bot
- Retrospectives
- +4 more
- EnterpriseContact sales
- Everything in Essentials
- Custom and Dynamic Forms
- Custom Incident Types
- Private Incidents
- Native Secrets Management
- +10 more
Zenduty
From $6/user/month. Free 14-day trial on all plans. 16% discount for annual billing.
- Starter$6/user/month, up to 5 seats, community support
- Alert Correlation
- Advanced Alert Rules
- Advanced Analytics
- Incident Response via Slack, Teams, GChat
- Incident Responders
- +13 more
- Growth$16/user/month with business hours support
- All Starter features
- Business hours support (9x5)
- Shared customer success manager
- Status Pages
- AI Features
- +4 more
- EnterpriseContact sales
- All Growth features
- 24×7 priority support and escalation
- Dedicated customer success manager
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Slack
- AWS CloudWatch
- Zoom
- Webex
- Microsoft Teams
- Jira
Rootly
Leader- AWS EventBridge
- Datadog
- GitHub
- Notion
- Terraform
- Google Cloud
- Prometheus Alertmanager
- Azure OpenAI
- Google Gemini
- Mistral AI
- OpenAI
- Superplane
- Zapier
- Pylon
- Checkly
- Chronosphere
- StatusCake
- uptime.com
- Confluence Cloud
- HashiCorp Vault
- Looker
- Zendesk
- Claude
- Backstage
- +14 more
Zenduty
- Google Chat
- Sentry
Rootly or Zenduty: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.