Comparison

Shepherd.js vs Whatfix

No clear leader: Shepherd.js (52.3) and Whatfix (49.7) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Shepherd.js52
Whatfix50
Score
vioscaleAI score
Shepherd.js52 / 100low · 47%
Whatfix50 / 100medium · 55%
Pricing
Free tier
Shepherd.js–
Whatfix✓
Model
Shepherd.js–
Whatfixcommercial
Price level
Shepherd.js–
Whatfixunknown
Transparent
Shepherd.js–
Whatfix✗
Integrations
Count
Shepherd.js–
Whatfix7
Security
Gdpr
Shepherd.js–
Whatfix✓
Iso27001
Shepherd.js–
Whatfix✓
Scorecard
Shepherd.js4.3
Whatfix–
Soc2
Shepherd.js–
Whatfix✓
Adoption
Dependent repos
Shepherd.js834
Whatfix–
Github stars
Shepherd.js13,814
Whatfix–
Activity
Commits last 30d
Shepherd.js16
Whatfix–
Release
Cadence days
Shepherd.js14
Whatfix–
History
Shepherd.js20 items
Whatfix–
Language
Primary
Shepherd.jsJavaScript
Whatfix–
Market
Availability
Shepherd.js–
Content
Faq
Shepherd.js–
Whatfix7 items

Capabilities

Feature-by-feature on the axes that matter for digital adoption platforms. “-” means undocumented, not absent.

Capabilities
Interactive dom element targeting walkthroughs
Shepherd.js✓
Whatfix✓
No code visual builder chrome extension
Shepherd.js-
Whatfix-
In app user onboarding checklists
Shepherd.js✓
Whatfix✓
Nps and in app survey collection
Shepherd.js-
Whatfix✓
User drop off and completion analytics
Shepherd.js-
Whatfix✓
Knowledge base help widget embed
Shepherd.js-
Whatfix✓
Amplitude mixpanel analytics sync
Shepherd.js-
Whatfix✓
Salesforce hubspot CRM sync
Shepherd.js-
Whatfix-
Zendesk intercom helpdesk sync
Shepherd.js-
Whatfix-
SOC2 type ii
Shepherd.js-
Whatfix-
ISO 27001
Shepherd.js-
Whatfix-
Pricing model
Shepherd.js-
WhatfixMonthly active users mau

What each one is

The product in its own terms, so the numbers below have context.

Shepherd.js

A JavaScript library for building guided tours and onboarding experiences within web applications. Emphasizes accessibility, framework compatibility (React, Angular, Vue, Ember), and customizable styling.

Independently observed

Whatfix

Whatfix helps organizations guide users through discovering and learning new application features using interactive walkthroughs, task lists, and targeted tips. It includes analytics to track feature adoption, identify where users get stuck, and measure the effectiveness of guidance interventions.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Shepherd.js

Pricing not documented yet.

Whatfix

Hybrid
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Shepherd.js✓
Whatfix✓
Deployment
Self-hosted
Shepherd.js–
Whatfix✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Shepherd.js

Not documented yet.

Whatfix

7 total
  • Mixpanel
  • Amplitude
  • Segment
  • Salesforce
  • Google Cloud Platform
  • Anthropic
  • Cloudflare
Independently observed
Still deciding?

Shepherd.js or Whatfix: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.