vioscale
Comparison

Stonly vs Whatfix

No clear leader: Whatfix (49.8) and Stonly (46.2) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Stonly full profile →Whatfix full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Stonly46
Whatfix50
Score
Vioscale score
Stonly46 / 100low · 26%
Whatfix50 / 100low · 43%
Pricing
Free tier
Stonly✓
Whatfix✓
Model
Stonlyfreemium
Whatfixfreemium
Price level
Stonlylow
Whatfixlow
Transparent
Stonly✗
Whatfix✗
Integrations
Count
Stonly42
Whatfix7
Security
Gdpr
Stonly–
Whatfix✓
Iso27001
Stonly–
Whatfix✓
Soc2
Stonly–
Whatfix✓
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for digital adoption platforms. “-” means undocumented, not absent.

Capabilities
Interactive dom element targeting walkthroughs
Stonly-
Whatfix-
No code visual builder chrome extension
Stonly-
Whatfix-
In app user onboarding checklists
Stonly-
Whatfix-
Nps and in app survey collection
Stonly-
Whatfix-
User drop off and completion analytics
Stonly-
Whatfix-
Knowledge base help widget embed
Stonly-
Whatfix-
Amplitude mixpanel analytics sync
Stonly-
Whatfix-
Salesforce hubspot CRM sync
Stonly-
Whatfix-
Zendesk intercom helpdesk sync
Stonly-
Whatfix-
SOC2 type ii
Stonly-
Whatfix-
ISO 27001
Stonly-
Whatfix-
Pricing model
Stonly-
Whatfix-

What each one is

The product in its own terms, so the numbers below have context.

Stonly

Stonly is a knowledge management system for customer service teams that combines interactive in-app guides, AI-powered agent assistance, and content personalization to reduce support tickets and improve customer resolution rates.

Independently observed

Whatfix

A digital adoption platform designed to help enterprises improve user proficiency and maximize software ROI. It provides in-app guidance, hands-on training simulations, and detailed engagement analytics across web, desktop, and mobile applications.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Stonly

SubscriptionFree tier14-day trial

Free Basic plan with 400 guide views/mo. Small Business and Enterprise plans available; pricing not displayed.

  • BasicFree
    • 400 guide views per month
    • 5 published guides
    • 1 team member
    • Single language guides
  • Small BusinessContact sales
    • Unlimited guides and tours
    • 5 team members
  • EnterpriseContact sales
    • Help desk integrations
    • AI Agents
    • Automations
    • SSO
    • Private knowledge bases
    • +13 more
as of verify ↗

Whatfix

SubscriptionFree tier

Subscription model with flat fees plus per-user licensing; free tier available for Product Analytics

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Stonly✓
Whatfix✓
Deployment
Cloud / SaaS
Stonly✓
Whatfix✓
Self-hosted
Stonly✗
Whatfix✓
On-premise
Stonly✗
Whatfix✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (3)
  • Salesforce
  • Amplitude
  • Segment

Stonly

41 total - 38 not shared
  • Zendesk
  • Freshworks
  • ServiceNow
  • Airtable
  • Amazon Connect
  • Crisp Chat
  • Databricks
  • Front
  • Genesys
  • Google Analytics
  • Google Drive
  • Gorgias
  • Heap
  • Help Scout
  • Helpshift
  • HubSpot
  • Intercom
  • Jira
  • Livechat
  • Looker
  • Magento
  • Microsoft Dynamics
  • PagerDuty
  • Pipedrive
  • +14 more
Independently observed

Whatfix

7 total - 4 not shared
  • Mixpanel
  • Google Cloud Platform
  • Anthropic
  • Cloudflare
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.