Comparison

Usersnap vs UserVoice

On the evidence we track, Usersnap leads this comparison with a composite score of 51/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Usersnap51
UserVoice22
Score
Vioscale score
Usersnap51 / 100medium · 61%updating
UserVoice22 / 100low · 30%updating
Pricing
Free tier
Usersnap
UserVoice
Model
Usersnapfreemium
UserVoicecommercial
Price level
Usersnaplow
UserVoiceunknown
Transparent
Usersnap
UserVoice
Integrations
Count
Usersnap55
UserVoice7
Security
Gdpr
Usersnap
UserVoice
Iso27001
Usersnap
UserVoice
Pci
Usersnap
UserVoice
Soc2
Usersnap
UserVoice
Reliability
Sla pct
Usersnap99.5
UserVoice
Market
Availability
UserVoice

Capabilities

Feature-by-feature on the axes that matter for customer feedback. “-” means undocumented, not absent.

Capabilities
In app microsurvey
Usersnap-
UserVoice-
Embedded web widget
Usersnap-
UserVoice-
Mobile SDK
Usersnap-
UserVoice-
Public upvote board
Usersnap-
UserVoice-
Public roadmap
Usersnap-
UserVoice-
Review aggregation
Usersnap-
UserVoice-
Sentiment text analytics
Usersnap-
UserVoice-
Nps csat ces tracking
Usersnap-
UserVoice-
CRM integration
Usersnap-
UserVoice-
Engineering ticket sync
Usersnap-
UserVoice-
Chat integration
Usersnap-
UserVoice-
SOC2 type ii
Usersnap-
UserVoice-
Self host option
Usersnap-
UserVoice-

What each one is

The product in its own terms, so the numbers below have context.

Usersnap

Leader

A cloud-based platform for collecting visual feedback and bug reports from users, with integrated workflows for managing insights. It connects with popular project management tools and uses AI to help teams identify patterns and prioritize improvements.

Independently observed

UserVoice

UserVoice centralizes customer feedback from multiple channels and automatically enriches it with business data. It helps product, sales, marketing, and support teams access unified customer intelligence tied to revenue impact, enabling data-driven decision-making without manual synthesis.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Usersnap

Leader
SubscriptionFree tier

Free tier with 20 feedback items. Premium and Enterprise plans available; specific pricing not publicly listed.

  • FreeFree
    • 20 feedback items
    • 5 team members
    • Feedback menu and support options
    • Automatic context capture
    • 50+ integrations
    • +1 more
as of verify ↗

UserVoice

Subscription30-day trial

Pricing scales with feedback volume and integrations. 30-day free trial available.

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Usersnap
UserVoice
Deployment
Cloud / SaaS
Usersnap
UserVoice

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (5)
  • Slack
  • Jira
  • Azure DevOps
  • Zendesk
  • Gong

Usersnap

Leader
12 total - 7 not shared
  • Linear
  • Basecamp
  • Trello
  • Microsoft Teams
  • Zoom
  • ServiceNow
  • PowerBI
Independently observed

UserVoice

7 total - 2 not shared
  • Salesforce
  • Gainsight
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.