vioscaleAI
Comparison

Frill vs UserVoice

On the evidence we track, Frill leads this comparison with a composite score of 57/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Frill full profile →UserVoice full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Frill57
UserVoice43
Score
vioscaleAI score
Frill57 / 100medium · 52%
UserVoice43 / 100medium · 57%
Pricing
Free tier
Frill✗
UserVoice✗
Model
Frillcommercial
UserVoicequote
Price level
Frillmid
UserVoiceunknown
Starting price
Frill$25
UserVoice–
Transparent
Frill✓
UserVoice✗
Integrations
Count
Frill6
UserVoice5
Security
Certifications
Frill–
UserVoiceSOC 2 Type II, PCI-DSS
Disclosure policy
Frill✓
UserVoice✓
Gdpr
Frill✓
UserVoice✓
Pci
Frill–
UserVoice✓
Soc2
Frill✓
UserVoice✓
Trust center
Reliability
Status page
Frill–
UserVoice✓
Market
Availability
Content
Faq
Frill7 items
UserVoice6 items

Capabilities

Feature-by-feature on the axes that matter for customer feedback. “-” means undocumented, not absent.

Capabilities
In app microsurvey
Frill✓
UserVoice-
Embedded web widget
Frill✓
UserVoice✓
Mobile SDK
Frill-
UserVoice✓
Public upvote board
Frill-
UserVoice✓
Public roadmap
Frill✓
UserVoice✓
Review aggregation
Frill-
UserVoice-
Sentiment text analytics
Frill-
UserVoice-
Nps csat ces tracking
Frill✓
UserVoice-
CRM integration
Frill-
UserVoice✓
Engineering ticket sync
Frill✓
UserVoice-
Chat integration
Frill✓
UserVoice✓
SOC2 type ii
Frill-
UserVoice✓
Self host option
Frill-
UserVoice-

What each one is

The product in its own terms, so the numbers below have context.

Frill

Leader

An integrated customer feedback management system that enables product teams to collect feedback through surveys, manage feature ideas and prioritization, publish public roadmaps, and coordinate announcements—all embedded directly within the product interface.

Independently observed

UserVoice

Aggregates customer feedback from multiple channels and uses artificial intelligence to help teams understand patterns, prioritize requests, and coordinate responses while maintaining connections between feedback and business outcomes.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Frill

Leader
from $25/moSubscription14-day trial

From $25/month. 14-day free trial.

  • Startup$25/month
    • 50 ideas
    • 1 survey
    • unlimited teammates
  • Business$49/month
  • Growth$149/month
  • EnterpriseContact sales
    • SOC2 compliance
    • audit logs
    • IP whitelisting
    • dedicated hosting
    • dedicated support
as of verify ↗

UserVoice

Quote-based30-day trial

Quote-based pricing; 30-day free trial available

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Frill✓
UserVoice✓
iOS
Frill✗
UserVoice✓
Android
Frill✗
UserVoice✓
Deployment
Cloud / SaaS
Frill✓
UserVoice✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (4)
  • Slack
  • Zendesk
  • Claude
  • ChatGPT

Frill

Leader
9 total - 5 not shared
  • Intercom
  • Help Scout
  • Cursor
  • Okta
  • Microsoft Entra ID
Independently observed

UserVoice

10 total - 6 not shared
  • Salesforce
  • Gong
  • Gainsight
  • Jira
  • Azure DevOps
  • HubSpot
Independently observed
Still deciding?

Frill or UserVoice: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.