Twenty
An open-source CRM platform built for AI integration and deep customization
- Vendor
- Twenty.com PBC
- Also known as
- twenty
Available worldwide
What is Twenty?
A flexible, self-hosted or cloud-based customer relationship management system that lets technical teams build and customize their own CRM with AI capabilities, workflows, and no-code configuration.
Twenty pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $9/user/month for Pro, $19 for Organization, $50k+ for Enterprise. 30-day free trial.
Pro
- workflow_credits
- 50/year
- api_calls_per_minute
- 50
- Full customization
- Create custom apps
- AI Agents with custom skills
- Workflow automation
- Standard support
Organization
- api_calls_per_minute
- 100
- Everything in Pro
- Row-level permissions
- SAML/OIDC SSO
- Custom domain
- Priority support
Enterprise
Contact sales- Everything in Organization
- Single-tenant isolation
- IP allow-listing
- SCIM provisioning
- Dedicated support & SLA
What Twenty does
The capabilities that matter for crm software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Contact & account management
- ✓
- Deal / pipeline management
- ✓
- Lead scoring
- ✗
- Email sync & tracking
- ✓
- Marketing automation
- ✓
- Workflow automation
- ✓
- Reporting & dashboards
- ✓
- Sales forecasting
- ✗
- Native mobile app
- ✗
- Public API
- ✓
- Custom fields & objects
- ✓
Platform & deployment
Independently observed- CLI
- Web
- Cloud / SaaS
- Self-hosted
Integrations (6)
Independently observed- Slack
- Cal.com
- Fireflies
- Recall.ai
- Gladia
- Microsoft Graph
Security & compliance
Known vulnerabilities: 0 (0 in the last 12 months) sourcea count reflects scale & disclosure, not quality
Twenty FAQ
Common questions about Twenty, answered from independent, dated evidence.
What is Twenty?
A developer-focused, open-source customer relationship management system that functions as an alternative to enterprise CRM platforms, emphasizing code-driven customization and native artificial intelligence capabilities. It is indexed under CRM Software.
Source: https://twenty.com/ar/pricing
How much does Twenty cost?
Twenty is a paid product; published pricing starts at $9 per user per month. It is sold across 3 plans (Cloud Pro, Organization and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://twenty.com/ar/pricing
What platforms does Twenty support?
Twenty supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://twenty.com/ar/pricing
Can Twenty be self-hosted?
Yes. Twenty can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.
Source: https://twenty.com/ar/pricing
What does Twenty integrate with?
We have confirmed 6 integrations for Twenty, including Slack, Cal.com, Fireflies, Recall.ai, Gladia and Microsoft Graph. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://twenty.com/ar/pricing
What security certifications does Twenty have?
We have independently confirmed SOC 2 and GDPR for Twenty. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Twenty not holding them. Always confirm compliance directly before you rely on it.
Source: https://trust.twenty.com
Twenty alternatives
Other crm software we track, ranked by the same independent score.
- FreshsalesAn AI-powered sales platform that streamlines lead management and deal closing to boost team productivitymedium · 72%
- Agile CRMAll-in-one customer management platform for growing businessesmedium · 55%
- HubSpotA unified platform combining marketing, sales, and customer service with shared customer data and AI agentsmedium · 72%
- CloseSales CRM with integrated calling, messaging, automation, and AI-powered lead engagementhigh · 76%
- SalesforceCustomer relationship management platform that automates sales processes and manages customer interactions across leads, accounts, and opportunitiesmedium · 73%
- NutshellCustomer relationship platform for sales and marketing teamsmedium · 72%
Compare Twenty
Side by side against other crm software, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Twenty, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Pricing transparency | 100 | 0.08 | 8.4 | ✓ |
| Capabilities | 92 | 0.08 | 7.7 | ✓ |
| Development activity | 63 | 0.09 | 5.9 | ✓ |
| Release cadence | 99 | 0.05 | 5.2 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Security posture | 50 | 0.07 | 3.7 | ✓ |
| Stars | 90 | 0.03 | 2.3 | ✓ |
| Integrations | 9 | 0.09 | 0.8 | ✓ |
| Dependent projects | 5 | 0.06 | 0.3 | ✓ |
| Package downloads | 0 | 0.14 | 0.0 | - |
| Security score | 0 | 0.04 | 0.0 | - |
| Developer Q&A activity | 0 | 0.06 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Activity
| Attribute | Value | Evidence |
|---|---|---|
| Commits last 30d | 100 | mediumsource · 2026-10-05 · 65% |
Adoption
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Api access, Custom fields, Email integration, Contact management, Pipeline management, Workflow automation, Marketing automation, Reporting dashboards | mediumsource · 2026-10-05 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 1 | mediumsource · 2026-10-05 · 60% |
Language
| Attribute | Value | Evidence |
|---|---|---|
| Primary | TypeScript | highsource · 2026-10-05 · 90% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | mediumsource · 2026-10-05 · 50% |
Pricing
Release
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-01 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Disclosure policy | Yes | mediumsource · 2026-08-01 · 60% |
| Gdpr | Yes | highsource · 2026-09-07 · 75% |
| Soc2 | Yes | highsource · 2026-08-01 · 75% |
| Vulnerabilities | Count: 0 · Source: https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=twenty&per_page=100 · Last 12m: 0 | highsource · 2026-10-05 · 90% |
Is Twenty the right choice for you?
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