Twenty
Open-source CRM platform built for customization and AI integration
- Vendor
- Twenty.com PBC
- Also known as
- twenty
Available worldwide
What is Twenty?
A developer-focused, open-source customer relationship management system that functions as an alternative to enterprise CRM platforms, emphasizing code-driven customization and native artificial intelligence capabilities.
Twenty pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
From $9/user/mo (annual billing); 30-day free trial
Cloud Pro
Organization
Includes single sign-on and row-level access controls for teams requiring granular permission management
- SSO SAML/OIDC
- Row-level permissions
Enterprise
Contact sales- Everything in Organization
- Single-tenant isolation
- IP allowlisting
- SCIM provisioning
- Dedicated support with SLA
What Twenty does
The capabilities that matter for crm software, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Contact & account management
- ✓
- Deal / pipeline management
- ✓
- Lead scoring
- ✗
- Email sync & tracking
- ✓
- Marketing automation
- ✓
- Workflow automation
- ✓
- Reporting & dashboards
- ✓
- Sales forecasting
- ✗
- Native mobile app
- ✗
- Public API
- ✓
- Custom fields & objects
- ✓
Platform & deployment
Independently observed- CLI
- Web
- Cloud / SaaS
- Self-hosted
Integrations (6)
Independently observed- Slack
- Cal.com
- Fireflies
- Recall.ai
- Gladia
- Microsoft Graph
Security & compliance
Known vulnerabilities: 0 (0 in the last 12 months) sourcea count reflects scale & disclosure, not quality
Twenty FAQ
Common questions about Twenty, answered from independent, dated evidence.
What is Twenty?
A developer-focused, open-source customer relationship management system that functions as an alternative to enterprise CRM platforms, emphasizing code-driven customization and native artificial intelligence capabilities. It is indexed under CRM Software.
Source: https://twenty.com/ar/pricing
How much does Twenty cost?
Twenty is a paid product; published pricing starts at $9 per user per month. It is sold across 3 plans (Cloud Pro, Organization and Enterprise). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.
Source: https://twenty.com/ar/pricing
What platforms does Twenty support?
Twenty supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.
Source: https://twenty.com/ar/pricing
Can Twenty be self-hosted?
Yes. Twenty can be deployed cloud / SaaS and self-hosted, so it does not have to run on the vendor's infrastructure.
Source: https://twenty.com/ar/pricing
What does Twenty integrate with?
We have confirmed 6 integrations for Twenty, including Slack, Cal.com, Fireflies, Recall.ai, Gladia and Microsoft Graph. This is what we could verify from public sources, so the vendor may support others we have not indexed.
Source: https://twenty.com/ar/pricing
What security certifications does Twenty have?
We have independently confirmed SOC 2 and GDPR for Twenty. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Twenty not holding them. Always confirm compliance directly before you rely on it.
Source: https://trust.twenty.com
Twenty alternatives
Other crm software we track, ranked by the same independent score.
- Pipedrivemedium · 73%
- Teamwork CRMAI-powered platform that integrates project management, resource planning, and financial tracking to help services teams deliver work profitablymedium · 73%
- FreshsalesA unified CRM platform that aligns sales and marketing teamsmedium · 74%
- Zoho CRMmedium · 73%
- Agile CRMAll-in-one customer management platform for growing businessesmedium · 55%
- HubSpotA unified CRM combining marketing, sales, and support, powered by AI agents that automate workflowsmedium · 74%
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Twenty, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Capabilities | 92 | 0.08 | 7.7 | ✓ |
| Pricing transparency | 75 | 0.08 | 6.3 | ✓ |
| Development activity | 63 | 0.09 | 5.9 | ✓ |
| Release cadence | 99 | 0.05 | 5.2 | ✓ |
| Price level | 80 | 0.05 | 4.2 | ✓ |
| Reliability | 50 | 0.07 | 3.7 | ✓ |
| Security posture | 50 | 0.07 | 3.7 | ✓ |
| Stars | 90 | 0.03 | 2.3 | ✓ |
| Integrations | 24 | 0.09 | 2.3 | ✓ |
| Dependent projects | 0 | 0.06 | 0.0 | ✓ |
| Package downloads | 0 | 0.14 | 0.0 | - |
| Security score | 0 | 0.04 | 0.0 | - |
| Developer Q&A activity | 0 | 0.06 | 0.0 | - |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Activity
| Attribute | Value | Evidence |
|---|---|---|
| Commits last 30d | 100 | mediumsource · 2026-09-07 · 65% |
Adoption
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Api access, Custom fields, Email integration, Contact management, Pipeline management, Workflow automation, Marketing automation, Reporting dashboards | mediumsource · 2026-09-07 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 6 | mediumsource · 2026-08-14 · 60% |
Language
| Attribute | Value | Evidence |
|---|---|---|
| Primary | TypeScript | highsource · 2026-09-07 · 90% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-09-07 · 75% |
Pricing
Release
Reliability
| Attribute | Value | Evidence |
|---|---|---|
| Status page | Yes | mediumsource · 2026-08-01 · 60% |
Security
| Attribute | Value | Evidence |
|---|---|---|
| Disclosure policy | Yes | mediumsource · 2026-08-01 · 60% |
| Gdpr | Yes | highsource · 2026-09-07 · 75% |
| Soc2 | Yes | highsource · 2026-08-01 · 75% |
| Vulnerabilities | Count: 0 · Source: https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=%40twentyhq%2Fslack&per_page=100 · Last 12m: 0 | highsource · 2026-09-07 · 90% |
Is Twenty the right choice for you?
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